Innate

Innate Pros & Cons

PROS

CONS

  • Ease-of-use: It is modern, affordable and easy-to-use.
  • Expensive: It is modern, affordable and easy-to-use.

Innate Features

Check

Appointment Management/Scheduling

Check

E-prescriptions

Check

Patient Portal

Check

Compliance Tracking

Check

Customizable Forms/Reports

Check

Document Management

Check

Lab Integration

Check

Online Payments

Check

Immunization And Allergy Tracking

Check

Mobile App

Check

Telemedicine

Check

Order Management

Check

Reporting And Analytics

Check

Billing And Invoicing

Check

Insurance Eligibility Verification

Check

Claims Management

Check

Inventory Management

Check

Referral Management

Check

Alerts/Notifications

Check

Patient Demographics

Frequently Asked Questions

How much does Innate Software cost?

The full version of Innate costs $399 per month (or as little as $199 per month with our sharing rewards program), while the Cash Practice System costs $299 per month.

Is Innate Software cloud-based?

Yes, Innate Software is a cloud-based EHR. It uses Microsoft Azure for cloud services.

What are the main features of Innate Software?

Innate Software has a bulk of features that it offers its users, such as clinic interoperability, e-prescribing, ONC-ATCB certification, a self-service portal, etc.

What level of support does Innate Software have?

As reviewed by software users, innate software has been proven to be highly configurable in scheduling, billing, and accounting.

Who are the main users of Innate Software?

Innate Software is used by healthcare providers such as chiropractors, physical therapists, and general practitioners to streamline their workflow and improve the quality of care they provide to their patients.

Innate Reviews

Overall Rating

14 Reviews

Excellent
79%
Good
21%
Average
0%
Poor
0%
Terrible
0%
Loading
scott f.
Hospital & Health Care
10+ Employees
May 2022
Exceptional integration and configurable options
May 2022
Exceptional integration and configurable options
scott f.
Hospital & Health Care
10+ Employees

Pros thumbs-up

We find system's integration and configurable options exceptional and during numerous insurance-market shifts, Innate enabled us to handle increased volume with fewer staff.

Cons thumbs-up

I don't see anything seriously negative, every program has occasional minor glitches, yet their support team has consistently been excellent.

Mac S.
Hospital & Health Care
10+ Employees
November 2020
Enormous administrative time savings
November 2020
Enormous administrative time savings
Mac S.
Hospital & Health Care
10+ Employees

Pros thumbs-up

I've seen Innate shave off an enormous amount of administrative time in our office, letting me Auto-post multiple sizable EOBs in just minutes instead of manually entering each one and that difference is dramatic: before we had Auto-posting I would routinely spend thirty minutes to an hour each day entering EOBs by hand which now translates to up to five hours saved per week. I also really appreciate how quickly the system becomes familiar , it's simple to learn and within a few weeks of using Innate you'll be navigating it naturally, if you ever get stuck their support team is outstanding and consistently willing to help. In my experience I have never waited more than about five minutes to get a response when I reach out to support which is incredibly reassuring. Because Innate has helped our office cut both time and costs, we've been able to focus more resources on patient care and serve many more people and honestly I can't picture using any other software given how well this one fits our needs.

Cons thumbs-up

When we migrated to a new software it definitely felt like a challenge and we come acrossthe typical hurdles that come with switching platforms but the Innate support team stayed with us through every stage of the process , guiding the transition, answering our questions promptly and helping troubleshoot until everything was working smoothly which made the change much less stressful for our staff.

Maddie S.
Hospital & Health Care
10+ Employees
November 2020
Astonishing time-saving tools
November 2020
Astonishing time-saving tools
Maddie S.
Hospital & Health Care
10+ Employees

Pros thumbs-up

I've found the time-saving tools to be astonishing, enabling me and the rest of our clinical team to redirect our attention and energy toward what truly counts , our patients , instead of getting bogged down in administrative tasks, the facial recognition is impressively precise and the automatic EOB posting alone has reclaimed hundreds of hours of labor for us. The new iTablets option lets patients complete forms on their own devices from wherever they're comfortable and because their answers feed directly into our system it drastically cuts down on the manual paperwork my staff used to handle. Every time I discover another built-in capability I appreciate, it reinforces how much Innate continually eases our workload, reduces costs and conserves staff energy, with this platform we can comfortably schedule as many appointments as needed while still maintaining accuracy and efficiency in our operations.

Cons thumbs-up

We've been using this system in our office for over a year at this point and to be frank there isn't a single aspect of Innate that we find fault with.