Intelligent Medical Software Reviews

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Heidi
Medical Practice
11-50 employees Employees
February 2017
Best software by far
February 2017
Best software by far
Heidi
Medical Practice
11-50 employees Employees

Pros thumbs-up

This software makes my job hassle-free, especially with automatic notifications for co-pays and patient signatures. The physicians I work with are thrilled they no longer have to type out notes.

Cons thumbs-down

I have only had to call customer service once, and I waited just over 5 minutes to speak to someone. However, the next day, I called again and waited less than a minute.

Sharon
Medical Practice
2-10 employees Employees
January 2017
IMS
January 2017
IMS
Sharon
Medical Practice
2-10 employees Employees

Pros thumbs-up

Using this software is enjoyable because it fulfills all my needs.

Cons thumbs-down

Customer service often struggles with clear communication in English and lacks problem-solving skills to address issues thoroughly. We're frequently told that our product lacks certain capabilities.

Zaria
Financial Services
2-10 employees Employees
January 2017
Easy to use
January 2017
Easy to use
Zaria
Financial Services
2-10 employees Employees

Pros thumbs-up

The software was well worth the price. It was incredibly easy to use and learn. I'll definitely use it again and explore other options in the future.

Cons thumbs-down

While there's a learning curve, once you familiarize yourself with the software, it operates smoothly.

Luana
N/A
N/A Employees
January 2017
Very Good Software for Bigger Practices
January 2017
Very Good Software for Bigger Practices
Luana
N/A
N/A Employees

Pros thumbs-up

I have been using this system for almost two years now, and it's one of the easiest to use. While the customer service could be faster, once they fix an issue, it stays fixed.

Cons thumbs-down

If I had the option, I'd probably opt for a different software, but for now, it meets all my needs.

Richard
Medical Practice
2-10 employees Employees
November 2016
Too Much For a Chiropractor
November 2016
Too Much For a Chiropractor
Richard
Medical Practice
2-10 employees Employees

Pros thumbs-up

While not tailored for chiropractors, this software works well once you navigate its learning curve. It might not be my first choice, but it handles everything I need for now.

Cons thumbs-down

Customization is possible but tedious. It takes me a few minutes to remember the process each time I attempt it.

sujana
Medical Practice
51-200 employees Employees
October 2016
Reports, Pqrs
October 2016
Reports, Pqrs
sujana
Medical Practice
51-200 employees Employees

Pros thumbs-up

Some improvements are needed, such as automatic PQRS error alerts and simplifying report dates. Despite these issues, the software serves its purpose.

Cons thumbs-down

There is room for improvement in the charges and reports areas.

Tiffany
Medical Practice
N/A Employees
July 2016
Intelligent Med. Software
July 2016
Intelligent Med. Software
Tiffany
Medical Practice
N/A Employees

Pros thumbs-up

I like how easy this software is to use and would recommend it to any medical facility.

Cons thumbs-down

I have no complaints about this product/vendor.

Bonnie
Medical Practice
N/A Employees
May 2016
Software review
May 2016
Software review
Bonnie
Medical Practice
N/A Employees

Pros thumbs-up

It was easy to use, and getting help when needed was straightforward.

Cons thumbs-down

I have had a positive experience overall. Any issues I've had were resolved quickly. Excellent customer service and a great team.

Ash
Medical Practice
N/A Employees
April 2016
Decent EMR but not as much bang for your buck as top notch EMRs.
April 2016
Decent EMR but not as much bang for your buck as top notch EMRs.
Ash
Medical Practice
N/A Employees

Pros thumbs-up

This EMR is highly customizable to fit your practice's needs, with manufacturers willing to accommodate.

Cons thumbs-down

Basic features are missing, and there are numerous glitches. For example, scheduling parameters are absent for efficient patient booking, and random diagnosis codes appear in visit notes without reason. Despite being advertised as cloud-based, they charge for each workstation utilized.

Gregory
Medical Practice
N/A Employees
July 2015
Great service!!
July 2015
Great service!!
Gregory
Medical Practice
N/A Employees

Pros thumbs-up

The support team is always helpful and quick to assist, making troubleshooting a breeze.

Cons thumbs-down

I have no complaints. It is user-friendly, and the technicians are always helpful and knowledgeable.