Pros ![]()
SuiteMed software is user-friendly and easy to learn, with excellent technical support from Fox Meadows. The training provided was thorough and organized.
Cons ![]()
I can not think of anything I dislike about this program. I am resistant to change, but they made the transition easy.
Pros ![]()
I appreciate the user-friendliness of the product and the accessibility of the vendor for inquiries.
Cons ![]()
the program encounters error messages. When this happens, we contact Fox Meadows, and they promptly resolve the issue.
Pros ![]()
The ease of use coupled with excellent support makes this software stand out.
Cons ![]()
Customization is time-consuming, and updates may come with unpredictable glitches.
Pros ![]()
Extremely efficient and user-friendly, with short and easy training sessions. Its single database concept simplifies usage.
Cons ![]()
There's very little to dislike. Perhaps the only thing I can think of is the difficulty in making changes or modifications.
Pros ![]()
IMS is very user-friendly and easy to navigate, even for someone not comfortable with computers. It handles everything I need in my practice.
Cons ![]()
Waiting for a return phone call after leaving a message for technical support can be inconvenient, but it does not happen frequently.
Pros ![]()
The technical support from this vendor is exceptional.
Cons ![]()
Leaving a message for support callbacks hasn't been a major issue. Typically, when I email tech support, they return calls within 5-10 minutes to assist with our problems.
Pros ![]()
This software is incredibly user-friendly.
Cons ![]()
I do not have any dislikes about this product. Everything is very user-friendly.
Pros ![]()
IMS is straightforward to understand and navigate, with smooth training and helpful support. It has enabled our office to go paperless and qualify for various incentives.
Cons ![]()
Having to leave a message when calling support can be frustrating, as it sometimes takes a while to receive a response. However, this occurrence is rare.
Pros ![]()
I would highly recommend IMS by Intuitive Solutions to colleagues due to its outstanding support, resources, and communication.
Cons ![]()
Customer service is lacking.
Pros ![]()
SuiteMed is one of the best software I've encountered, boasting rich functionality, ease of use, paperless operation, integration, live support, and a great ROI. Thank you, SuiteMed!
Cons ![]()
It does not always fulfill your needs, making it difficult to ensure all bases are covered when shopping for an EMR solution.

