In Touch EMR

What is In Touch EMR?

In Touch EMR is an integrated medical software solution that combines electronic medical records and practice management capabilities within a single suite. The cloud-based application offers solutions across multiple clinical specialties, including behavioral health, physical therapy, speech therapy, home health, and more. Its AI-driven interface empowers providers to automate daily workflows, manage patient records, and deliver the best possible patient care.

The digital platform provides a single record location for patient health record management, mobile access, and documentation. It offers a multitude of features, such as appointment reminders, a patient portal, authorization countdown, patient scheduling, phone support, and advanced practice analytics. Patients can easily schedule appointments, upload documents, and receive follow-up notifications, while physicians can use the system to monitor a patient’s treatment on the go.

Furthermore, In Touch EMR software allows patients to securely communicate with their physicians, schedule appointments, access labs, and view clinical information, so they can participate more actively throughout their care process.

What are the Key Features of In Touch EMR?

Clinical Documentation

In Touch EMR automates the clinical charting process and consolidates patients’ medication histories, vitals, diagnoses, and other important details in a centralized location. It also comes with a variety of configurable templates that adjust seamlessly to a practice’s existing workflows and help users optimize efficiency.

Medical Billing 

The application comes equipped with a powerful medical billing solution that automates day-to-day billing tasks to help practices get paid faster, eliminate redundant paperwork, and improve workflow efficiencies. It offers claims scrubbing, denial management, and insurance eligibility verification features to increase revenue outcomes.

Appointment Scheduler 

The robust appointment scheduling solution within In Touch EMR software allows users to quickly view patient information and appointment details directly on the calendar. Practice staff can easily track patient visits, confirm provider availability, and send out automated appointment reminders, increasing patient traffic and reducing no-shows.

How Much Does In Touch EMR Cost?

In Touch pricing starts at $150 per month for their standalone EHR system, while the complete package starts at $300 per month. Below are feature specific add-ons that In Touch provides:

  • In Touch Biller Pro Add-On: Automated billing software and clearinghouse access for $149 per licensed provider, per month
  • Managed Revenue Cycle Billing: For revenue cycle management features, fees shift to a percentage of total collected revenue:
    • $25,000 to $100,000 monthly collections: Fees as low as 6%.
    • $100,000 to $200,000 monthly collections: Fees as low as 5%.
    • $200,000+ monthly collections: Fees as low as 4%

In Touch EMR Reviews 

In Touch EMR Medical Software boasts an overall satisfied consumer base. Many users love the program for its robust suite of clinical charting features, library of customizable templates, and ease of use.
Have feedback regarding this integrated healthcare IT platform? Share your software reviews with us in our Reviews section!

Our Thoughts

In Touch EMR is a user-friendly medical software solution that empowers healthcare organizations to operate efficiently, communicate strategically, and improve healthcare outcomes for their patients.
It is worth considering if you’re looking for an all-inclusive, scalable software solution for your healthcare clinic.

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In Touch EMR Features

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Appointment Management/Scheduling

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E-prescriptions

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Patient Portal

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Compliance Tracking

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Customizable Forms/Reports

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Document Management

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Lab Integration

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Online Payments

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Immunization And Allergy Tracking

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Mobile App

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Telemedicine

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Order Management

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Reporting And Analytics

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Billing And Invoicing

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Insurance Eligibility Verification

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Claims Management

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Inventory Management

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Referral Management

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Alerts/Notifications

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Patient Demographics

Frequently Asked Questions

Does In Touch EMR Software ideal for large practices?

It is suitable for small and large healthcare systems.

What is In Touch EMR Software mainly used for?

Using their own proprietary infrastructure, InTouch Health offers asynchronous, audio, and video telemedicine services.

Which languages does In Touch EMR software support?

InTouch EMR supports the English language.

In Touch EMR Reviews

Overall Rating

5 Reviews

Excellent
60%
Good
20%
Average
20%
Poor
0%
Terrible
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Tina
Medical Practice
10+ Employees
July 2018
pretty user friendly with personalized templates
July 2018
pretty user friendly with personalized templates
Tina
Medical Practice
10+ Employees

Pros thumbs-up

For my workflow the software is simple and lets me construct personalized templates with ease, the scheduling capabilities are excellent and the interface feels very organized and efficient, the introductory tutorials were also clear and helpful.

Cons thumbs-up

However, I find the volume of insurance-related documentation mandated by the system to be overwhelming for my out-of-network practice and I wish there were an option to enable or disable those documentation requirements as needed.

Richard
Medical Practice
10+ Employees
August 2017
Menus are very quick to use
August 2017
Menus are very quick to use
Richard
Medical Practice
10+ Employees

Pros thumbs-up

I find the menus very quick to use which makes it simple to move through my notes and edit them so that each note reflects different aspects of the daily treatment.

Cons thumbs-up

I have difficulty customizing the objective categories as modifying them to suit particular disciplines or specific diagnoses proves to be quite challenging and restrictive.

Sammy
Medical Practice
10+ Employees
October 2016
Remarkably easy to use
October 2016
Remarkably easy to use
Sammy
Medical Practice
10+ Employees

Pros thumbs-up

I find the interface remarkably simple to navigate, succinct in its presentation and equipped with a wide array of analytical variables for thorough examination.

Cons thumbs-up

As a clinician I appreciate updates in general but the pace at which the vendor introduces new features makes it difficult for me to track changes and adapt my workflow and what I really require is a simple, no-frills method to compose SOAP notes so that I can complete documentation and be in and out of the system quickly and efficiently.

Chad
Medical Practice
50+ Employees
September 2016
Extremely well organized and simple
September 2016
Extremely well organized and simple
Chad
Medical Practice
50+ Employees

Pros thumbs-up

As a newly established practice owner, I devoted considerable time to evaluating which software would best meet my standards and requirements. Eventually I chose In Touch EMR because it struck me as extremely well-organized and refreshingly simple while still delivering strong functionality. Throughout implementation I received all the assistance I could ask for and even more than expected. The team supporting us was consistently helpful and took a proactive approach to ensuring we tied up every loose end, providing crucial advice on credentialing, payer enrollment, transferring our data, staff training and ultimately gaining confidence with the system. Their efforts to exceed expectations at each phase were evident and they remained professional and patient throughout the entire process. Concerned about adequately preparing myself and my team before opening, I found that they significantly reduced that anxiety. I also appreciate having live access to someone when questions arise and being able to document come across s in the way I prefer while generating billing immediately.

Cons thumbs-up

I would prefer around-the-clock support although their customer service team already works extended hours and is reliably reachable when I need assistance.

Alexandra
Medical Practice
10+ Employees
September 2016
Thoughtfully organized and simple layout
September 2016
Thoughtfully organized and simple layout
Alexandra
Medical Practice
10+ Employees

Pros thumbs-up

I found the product's layout to be thoughtfully organized and relatively simple to navigate, making daily use less taxing than anticipated. Setting the system up did not prove overly complicated and the person assigned to our account was outstanding , consistently ready to assist, quick to return calls and considerate enough to inform customers when she would be unavailable. The company regularly solicited input on improvements and, on occasion, actually implemented suggested ideas.

Cons thumbs-up

I frequently come acrosssoftware problems and instead of receiving prompt fixes the team typically handed us temporary 'workarounds' because full updates were delayed for long periods. The vendor does offer useful capabilities, yet they seem to monetize virtually every minor extension which places a significant burden on smaller operations trying to acquire the precise functionality they require. When technical faults did occur , and they happened more often than I expected , the company often implied the problem originated on our side, making us feel blamed for issues beyond our control.

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