iSalus EMR

What Is iSalus EMR?

iSalus EMR by iSalus Healthcare is a specialty-focused Electronic Health Record (EHR) and practice management platform built for medical practices. It allows practices to tailor the system to their care delivery model rather than adapt to a general-purpose EHR structure.

The software supports providers with distinct documentation and billing requirements by connecting clinical encounters more directly with the revenue cycle. It enables physicians to use templates customized for their specialty, so the patient record reflects the assessment and treatment approach specific to their clinical discipline.

This could help lower the adjustments they may have to make when documenting care. The information captured during the visit can then be used for billing and patient account management, potentially reducing the need for staff to re-enter or reinterpret clinical details.

What Is iSalus EMR Best For?

The platform stands out for its Patient Timeline, which brings a patient’s historical information into a single chronological view. It gives physicians a clearer picture of how care has progressed across encounters.

This can be beneficial in specialties such as nephrology, pain management, and neurosurgery, where ongoing or complex care may involve repeated visits. These patients may experience fluctuating symptoms and their treatment decisions depend on their clinical history.

Instead of reviewing individual records to piece together what has changed, physicians can use the Patient Timeline to view the progression of care in context. This could make it easier to identify changes in the patient’s condition and understand how they relate to the current assessment and treatment plan.

How Much Does iSalus EMR Cost?

iSalus’ pricing starts at approximately $650/month. Actual costs are based on a custom quote and can vary based on the practice's specialty, size, and selected services.

Organizations should also estimate the following additional costs when budgeting for the software:

• Implementation And Training (One-Time Fee): $2,000–$5,000
• Data Migration: $95/hour
• Specialty Template Customization (Beyond Allocated Hours): $95/hour
• Custom Interfaces: $1,000–$5,000+/interface
• Additional Document Storage: $10/GB/month
• Outsourced Billing/RCM (Optional): 4%–10% of collections

Some users consider the platform reasonably priced given the range of functionality it provides. Those in smaller clinics, however, feel the cost is difficult to justify, especially when additional fees or customization is involved.

Request a custom iSalus EMR cost quote based on your practice’s needs.

Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.

iSalus EMR Integrations

The software supports integrations with the following third-party platforms, including:

• ID.me
• Dr. First software
• UpDox
• CoverMyMeds
• DataMedia
• InfoDive
• OptimizeRx
• PaySimple

How Does iSalus EMR Work?

Here’s how you can navigate iSalus and use its tools to manage patient care and practice operations:

• Log in to the platform using your account credentials
• Schedule appointments using the scheduler and set scheduling preferences for your practice
• Open the patient chart to access patient information such as vitals, medications, and lab results
• Review the Patient Timeline to see the patient’s medical history and treatment plans over time
• Document the visit using specialty-specific templates customized to your practice area 
• Process claims and billing using information from the patient encounter through the billing module 
• Manage patient payments, forms, and communications using the patient portal

You can also schedule a free iSalus EMR demo to see how the platform works in practice.

Who Is iSalus EMR For?

iSalus EMR is designed for medical practices across several specialties, including:

• Nephrology
• Urology
• Otolaryngology
• Orthopedics
• Neurosurgery
• Pain management

iSalus EMR Use Cases

Based on our analysis of iSalus’s capabilities and user feedback, we have identified the following situations where the platform may be a strong fit:

1. Tracking Dialysis Visits Across Multiple Locations

A nephrology group with physicians seeing patients at various locations would need visibility into which patients have been seen and which visits are still due. NephroChoice’s dialysis rounding functionality supports this by tracking rounds by location, recording visit levels, and flagging patients due for their required monthly visit. This gives providers a relatively clearer way to manage recurring dialysis care across locations.

2. Documenting Recurring Pain Management Visits Without After-Hours Charting

EverHealth Scribe can support pain management physicians who see a high volume of patients for recurring treatment visits. It converts the provider-patient conversation into a structured note within iSalus’s existing templates, which the provider can then review and approve. Hence, the scribe can decrease the amount of charting physicians might need to complete after clinic hours.

3. Managing Patient Images During Orthopedic Visits

When dealing with an injured patient, an orthopedic physician may need to capture images of the affected area during an examination and keep them within the clinical record. Transferring those images from a phone later can add an extra step. iSalus’s mobile app lets providers capture patient images directly from their phone and upload them to the record. Moreover, since it enables them to add images at the point of care, it helps lower the need for them to transfer them from another device.

4. Managing Medication-Heavy Care In Urology

iSalus can be well-suited for urologists managing patients who need ongoing medication treatment. This can include patients with overactive bladder, prostate conditions, or recurrent urinary tract infections, where prescriptions may need to be issued or renewed during follow-up visits. Its e-Prescription functionality lets providers prescribe from a phone, which can make it relatively easier to handle these requests without having to return to a workstation.

iSalus EMR User Sentiment

iSalus EMR Features

iSalus offers the following functionalities:

Custom Templates

Custom templates are available in the specialty-specific ChoiceEHR solution offered by iSalus. The feature enables providers to create documentation templates tailored to different stages of care, from the initial consultation through diagnosis. These templates can also incorporate the order sets used by each provider. This allows physicians to capture the clinical information relevant to their practice field. It can decrease the need to modify documentation for different types of visits.

EverHealth Scribe

EverHealth Scribe is an AI-based ambient documentation solution integrated with iSalus EHR. It captures the conversation between a provider and patient during an in-person or telehealth visit, identifies the clinically relevant information, and turns it into a structured note. The note is generated directly in the provider’s existing clinical templates, where the provider can review, edit, and approve it. It also supports ICD-10 diagnosis codes and CPT suggestions for the Superbill. EverHealth Scribe assists physicians by helping lower manual note-taking during visits and the amount of charting left to complete afterward.

MyMedicalLocker

MyMedicalLocker is a patient portal app that gives patients mobile access to their health information and account details. Patients can view statements, update contact and billing information, and make payments through the portal.

They can also request appointments and view upcoming and past visits, including the clinical summary for each visit. The portal also lets patients manage upcoming appointments, which may help reduce the likelihood of no-shows.

It supports digital intake forms, allowing patients to provide information and upload insurance documents before their visit. MyMedicalLocker shifts several patient-related activities from the front-desk staff to the portal. It can help reduce phone calls and manual data entry while giving staff easier access to information submitted by patients.

AnywhereCare

iSalus’s telehealth feature enables providers to conduct virtual visits with patients. It allows them to conduct e-visits through desktop or mobile access. The module uses the patient’s location to identify nearby pharmacies, helping providers recommend a convenient option when patients are traveling.

Practices can also create claims for telehealth visits directly through AnywhereCare, using the same billing process as in-person visits. This brings virtual visits and their related communication and billing into the EHR, so practices may not need to manage them separately.

Billing

The billing module integrates with iSalus, giving staff access to billing functions within the same system as the clinical record. This enables them to manage billing together with the clinical information used to process claims.

The module also supports electronic claims, eligibility verification, electronic remittance advice (ERAs), and clearinghouse services. Claim reminders and review tools can help staff identify issues before claims are submitted.

Additionally, practice managers can view financial information and billing activity within the system. By linking these processes, this feature can help reduce duplicate data entry and make claim management more connected to the clinical record.

Supplementary Features

In addition to its key capabilities, iSalus includes several other features that support clinical, financial, and administrative workflows.

Scheduler

Choice EHR’s Scheduler lets practices book and manage patient appointments using a customizable calendar. Staff can set predetermined requirements for different appointment types, helping them apply consistent scheduling rules when booking patient visits. 

E-prescription

The e-prescription feature enables providers to send prescriptions electronically from their phone. They can select medications from a pre-populated list of commonly used drugs or search the broader medication database. This can make prescribing more accessible when providers are away from their desktop.

Integrated Payments

This tool uses PaySimple to connect payment collection with iSalus. It enables practices to accept payments in person, online, automatically, or through stored payment methods. The functionality is extended to patients through MyMedicalLocker, where they can view their account balances and statements and clear payments.

OfficeEMR Mobile

Using the iOS or Android mobile app, providers can access and update patient records on the go. The app lets them create or modify encounters, view medications, notes, and insurance information. It also allows them to capture patient images and use in-app dictation. Furthermore, the secure team messaging feature lets providers communicate with each other without having to switch to another app.

Is iSalus EMR Right For You?

iSalus is worth considering for practices that need an EHR built around specialty care. Its approach could be suitable for clinics whose documentation, clinical processes, and information needs differ from those of general medical practices.

The platform uses RecordSync’s integration with Surescripts’ Record Locator & Exchange (RLE) to retrieve patient records from hospitals and other healthcare organizations and bring them into the EHR. RecordSync uses Health Level 7 (HL7) FHIR standard transactions to retrieve external clinical information.

Furthermore, iSalus complies with HIPAA regulations. It also uses a nationally recognized data center with 256-bit encryption to protect stored data and maintain patient record confidentiality.

Still unsure if it's the right choice for you? Contact us at (315) 215-3447 and we will assist you in making an informed decision.