Pros 
Absolutely, I'm impressed by how prompt Jane's customer support team is, whenever I have inquiries, I email them and consistently receive a helpful, personalized reply from an actual person.
Cons 
Setting up the front-end to create chart notes required a considerable amount of effort but I discovered hundreds of templates shared by other users that ease the process, even so, I find it simple to continuously update and improve chart templates.
Pros
From my perspective, the interface has a clear, well-organized layout that I find highly user-friendly and it projects a professional, uncluttered appearance.
Cons
Occasionally it experiences glitches and I need to reload the page so that my appointments are accurately reflected and remain fully up to date.
Pros
The interface feels significantly more readable and useful than before and I can access it easily without any hassle.
Cons
I often find that some issues receive no response and the FAQ section clearly needs substantial improvement.
Pros
In my experience, Jane represents the premier EHR solution for chiropractors and I have consistently appreciated how responsive and supportive their customer service team is.
Cons
I haven't come acrossany major issues with Jane, the isolated bugs that I did run into were addressed swiftly and effectively by the Jane team.
Pros
As a regular user, I find Jane extremely user-friendly and simple and its templates are simple to follow while offering flexible customization options.
Cons
I do appreciate many of its capabilities but I consider the software to be on the expensive side and often it includes an excess of advanced features and bells-and-whistles that would realistically only be fully utilized by a large clinic.
Pros
I've found it simple to navigate, continuously improving and consistently efficient.
Cons
I don't have major complaints, perhaps I'd appreciate more color choices and greater flexibility with flag customization options.
Pros
I find the platform very easy to use, giving me the flexibility to schedule and adjust my appointments within just a few clicks.
Cons
Because there isn't a single, unified account for facilities using Jane, I was forced to remember separate login credentials for each location which meant I couldn't view all of my appointments from multiple businesses in one consolidated place.
Pros
As a patient who uses the platform regularly, I appreciate how simple it is to locate and manage my upcoming appointments along with the associated invoices all within a single, centralized interface which greatly simplifies my administrative tasks.
Cons
I haven't come acrossany shortcomings or problems while using the Jane software and its app and my experience as a patient has been consistently smooth and without issues.
Pros
Using this app, I have access to a wide array of capabilities that help keep me organized while ensuring my team stays aligned and workflows continue moving, Jane's support team remains outstanding!
Cons
Regarding the recently introduced timesheet, I believe it requires further refinement, a process I trust will evolve as the product matures over time.
Pros
Initially, we found it to be an excellent onboarding platform and we truly appreciated how simple the interface was, how rapidly the note-taking could be mastered and the way it performed with our relatively small patient base.
Cons
I noticed that once our caseload reached a certain threshold and we were increasingly referring and co-treating patients, it became clear that our clinical notes needed to present in a slightly more polished, professional format to be shared with other providers,whether practitioners, massage therapists, functional medicine clinicians, or acupuncturists,and that they should be easier for those collaborators to read while also being simpler for our team to produce.
