Pros 
There's a lot of flexibility in this software, with multiple layers of settings that let agencies customize the system to fit their specific needs.
Cons 
We were under the impression that this platform was built for both non skilled and skilled home health but it has turned out to be a better match for skilled home health agencies. There are also times when you have to follow up with Support since tickets can sit without attention for quite a while.
Pros
It's helpful to be able to schedule tasks and adjust entered time when needed.
Cons
One big downside is how easy it is to wipe out data with no undo option to recover it. It also allows visibility into every staff member's schedule and hours which can be a concern and there's a heavy amount of narrative documentation required.
Pros
It works well for scheduling hospice and other healthcare needs which makes coordinating care much more manageable.
Cons
The system feels a bit dated and could benefit from more resources.
Pros
The communication options in the software are easy to navigate and work really well.
Cons
Getting familiar with every feature can feel overwhelming because there are just so many of them available.
Pros
Everything I need is conveniently located in one place, which I appreciate.
Cons
The software frequently crashes, freezes, and takes ages to load. Moreover, charts often redundantly require the same information to be recorded in multiple places.
Pros
This software has the potential to keep me compliant.
Cons
Setting up was incredibly difficult and stressful. The staff provided little assistance, lacking training or educational skills. The remote training promised at purchase turned out to be only recorded videos, which was disappointing. Additionally, all the support staff had accents that were challenging to understand.
Pros
I was excited about this product, believing it had most of the features I needed for success in the Home Health Care realm. Although it was cheaper at first, it ended up being much more expensive.
Cons
They could not demonstrate how billing would be processed, and scheduling seemed complex. Making forms required additional charges or waiting up to seven months for specialty forms.
Pros
I find the compliance and functionality to be excellent. The concept of "widgets" is really appealing, and the scheduling functionality works seamlessly.
Cons
Onboarding and setup were very challenging, especially considering our timing just before PDGM implementation when no assistance was available. It took over a year to get the setup correct, with minimal support during the process.
Pros
Well, I suppose the ease of use was a requirement, so the fact that it is easy to navigate and complete my work is definitely a plus.
Cons
Charting and scheduling can be frustrating, particularly the paperwork aspect. Overall, my experience with Kantime was not favorable.
Pros
I find the software very user-friendly for scheduling and invoicing functions.
Cons
Additional back-office support, especially after hours, is needed.
