Kareo Medical Billing Software

For over 13 years, Kareo has been providing an integrated and comprehensive set of tools for medical providers. It started as a medical billing and practice management vendor but gradually transitioned into a leading EHR software for small to mid-sized practices. Now, after selling its revenue cycle management business to a third-party, the company is all geared-up to focus on the innovation of the Health IT software space.

Their medical billing system provides robust patient scheduling tools, such as collection processing, delinquent account management, patient document storage, insurance confirmation, customized reports, and many more to assist medical staff in verifying insurance claims quickly.

Kareo additionally offers an in-built messaging functionality that enables healthcare practices to communicate effectively with their patients, billers, and employees. Physicians can schedule and review appointments, send appointment reminders, and reduce the chances of no-shows. Other useful billing features include document management, billing analytics, advanced claims processing, and agenda planning.

Kareo Billing Software Pricing: Pricing varies according to the practice role. For physicians, Kareo billing is $320/month. For non-physicians, it comes out to $160/month.  

Kareo Pros: The software attracts multiple medical specialty practices by offering its high first-pass approval rate and affordable pricing. Kareo’s Organized Worklist (OWL) effectively deals with denied claims to review, resubmit, and revise claims to secure reimbursements for the practice.

Kareo Cons: It now uses third-party billers to offer revenue cycle management services to its clients. This policy is intended to strengthen the company’s collaborations with medical billing vendors, but the impact it will have on the quality of service is still unknown.


Kareo Medical Billing Software reviews

Overall Rating

13 Reviews

Excellent
46%
Good
31%
Average
23%
Poor
0%
Terrible
0%

Jon

Med billing

11-50 employees

October 2020

Kareo Review

Pros:
The software is easy to set up and also easy to use.

Cons:
Payments via credit card get locked and cannot be adjusted.

Shirley

CPR inc,

201-500 employees

July 2020

Easy to use

Pros:
It took me an hour to teach my staff the basics of the software so it's easy to use and the reports are easy and helpful.

Cons:
The customer support is offshored and it's difficult to reach out to them, there is a communication barrier.

Morgan

OHT

-

February 2020

Great navigation

Pros:
Good navigation, ample features.

Cons:
Takes some time in learning it.

Katherine

Barbara White, MSN, CRNP

2-10 employees

July 2019

Billing

Pros:
My onboarding is quite extensive, and the onboarding representative assigned to me was amazing. The kareo billing module is extremely user-friendly, simple and easy to learn and use. It doesn’t have a high learning curve. The layout is intuitive and navigating through the system is pretty easy.

Cons:
It doesn’t handle the Medicare claims, but yeah it does handle the most major ones.

Jessica

Park Central Family Practice

11-50 employees

June 2019

Not the best

Pros:
It comes at a much affordable price than any other EMRs. I like how it is cloud-based. With this I am able to send out direct messages to the patients’ phone as an email or a text.

Cons:
I don’t really appreciate or like this software as a whole. There are different labels for documents in each Kareo system which I do not really like, as it confuses me. I cannot correct financial errors by myself, always have to contact support for it. This system is something far from a solution or a day-to-day use as it takes a lot of your energy. Multiple pages fax always takes a lot of time as they come one by one. I just don’t like this product.

Phyllis

Buena Vida Physical Therapy and Wellness

11-50 employees

May 2019

Kareo Review

Pros:
The system is quite user-friendly. I like the support team of this product. They are very professional, prompt, knowledgeable and friendly. They’ve always solved my problems in a very timely manner.

Cons:
The notes that I add to the patients’ chart seems to be unprintable, and I would like to have a feature that allows to print it.

Stacie

Thrive Integrative Psychiatry

2-10 employees

May 2019

Great support.

Pros:
I like the billing of this system, and the way it is able to capture all the billing for my providers. Things have been so easier with Kareo, and using its billing is amazing. The support that we get is great.

Cons:
It has a high learning curve when it comes to correcting errors in payment posting.

Paula

Elite Oculoplastic Surgery PC

2-10 employees

May 2019

Amazing product.

Pros:
The system is very user-friendly. It is really simple and easy to learn and use. It is easy to find and locate records quickly. They provide with extra tools that help you figure things out and solve issues for you. The customer support team is knowledgeable and responsive.

Cons:
I have no complains about this system. Everything is incredible.

Nayari

Behavioral Healthcare Services

11-50 employees

May 2019

User-friendly.

Pros:
The customer support of this product is great, the people are friendly and good. The software itself is quite user-friendly and being a mental health facility, our experience with this product has been good, yet. This system is great in way that they are always improving, and they listen closely to their customers feedback and utilize the feedback to improve. It is a good software.

Cons:
No software is perfect, so same goes for this one. It often has general software issues and can be a bit frustrating as well.

Christopher

Psychiatry Austin

2-10 employees

May 2019

Easy billing

Pros:
This system is simple, nice and easy. I can review the EOBs every single day in a clean and nice format. I can post my normal charges and billing codes easily. They are a great team, they’ve always helped me through. I was very worried when I started using this system as I had no proper training, but they’ve always been there to help me. I am quite happy with the system and I like the billing part the most.

Cons:
The merchant system stripe isn’t well set in the system itself. It wouldn’t let me allocate money to different areas. I’ve talked to the customer support about it and they say they’re working on it.

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