Lightning MD Reviews

Overall Rating

15 Reviews

Excellent
40%
Good
53%
Average
0%
Poor
7%
Terrible
0%
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Ingy
Mental Health Care
N/A Employees
September 2025
Great experience!
September 2025
Great experience!
Ingy
Mental Health Care
N/A Employees

Pros thumbs-up

it is super interactive and it allows me to enter data so quickly. It has excellent features that make my task a hundred times easier.

Cons thumbs-down

The thing that I dislike about this software is actually not a bad thing for many people. I personally dont like that it automatically saves a lot of information. I like to do it myself after reviewing it.

Suzanne
Mental Health Care
N/A Employees
April 2025
A Good Investment
April 2025
A Good Investment
Suzanne
Mental Health Care
N/A Employees

Pros thumbs-up

Easy guidelines to follow with a super user friendly format that helps align our work. I especially love their calendar and scheduling features.Overall, a good investment.

Cons thumbs-down

They need to update their system because sometimes the notifications dont show.

Howie
Retail
10+ Employees
March 2025
Everything is right
March 2025
Everything is right
Howie
Retail
10+ Employees

Pros thumbs-up

The scheduling and billing is wonderful. Customer service is also great and always available.

Cons thumbs-down

We do not have any knowledge on how to integrate it with other software. They should teach that too.

Farley
Individual & Family Services
N/A Employees
March 2025
Avg tool with poor support
March 2025
Avg tool with poor support
Farley
Individual & Family Services
N/A Employees

Pros thumbs-up

it experiences little or no down time and always connected to the server to give quick results.

Cons thumbs-down

The customer service does not reply back very fast though.

Shantay
Health, Wellness and Fitness
10+ Employees
March 2025
Easy to use
March 2025
Easy to use
Shantay
Health, Wellness and Fitness
10+ Employees

Pros thumbs-up

They have a patient portal in addition to the other EMR features and we can add patient reports for easy access.

Cons thumbs-down

The software needs more colors and fonts for the report writing tool.

Trevor
Mental Health Care
10+ Employees
March 2025
Nothing to write about
March 2025
Nothing to write about
Trevor
Mental Health Care
10+ Employees

Pros thumbs-up

Although it does have functionalities and we can improve communication with it we are not impressed.

Cons thumbs-down

The report writing feature does not have enough customization and it causes trouble during billing.

Alice
Mental Health Care
N/A Employees
March 2025
It is great
March 2025
It is great
Alice
Mental Health Care
N/A Employees

Pros thumbs-up

It makes managing insurance claims very easy and we can read all the information from files at the click of a button.

Cons thumbs-down

Some of the features do not open in the same window and we need to open a new tab.

Suzzanna
Civic & Social Organization
50+ Employees
March 2025
Vastly better than our previous EHR software
March 2025
Vastly better than our previous EHR software
Suzzanna
Civic & Social Organization
50+ Employees

Pros thumbs-up

The calendar and scheduling feature is so interactive that our staff figured it out right away. It also has great connectivity with other software we use.

Cons thumbs-down

It does not have a notification feature to alert the doctor or the patient that the other person is online.

Susan
Mental Health Care
N/A Employees
March 2025
It keeps getting better
March 2025
It keeps getting better
Susan
Mental Health Care
N/A Employees

Pros thumbs-up

Creating claims on Lightning is so easy and we can access all the particulars from the patients file. They are always introducing updates to make the software more usable.

Cons thumbs-down

You cannot open more than one tab on the browser and view the claims before approving them.

Annisa
Machinery
51-100 Employees
March 2025
Great value for money
March 2025
Great value for money
Annisa
Machinery
51-100 Employees

Pros thumbs-up

We are able to perform all the practice management tasks using Lightning MD at lightning-fast speeds.

Cons thumbs-down

The training took too long but we underst and they were making sure we are familiar with all the features.