Pros ![]()
it is super interactive and it allows me to enter data so quickly. It has excellent features that make my task a hundred times easier.
Cons ![]()
The thing that I dislike about this software is actually not a bad thing for many people. I personally dont like that it automatically saves a lot of information. I like to do it myself after reviewing it.
Pros ![]()
Easy guidelines to follow with a super user friendly format that helps align our work. I especially love their calendar and scheduling features.Overall, a good investment.
Cons ![]()
They need to update their system because sometimes the notifications dont show.
Pros ![]()
The scheduling and billing is wonderful. Customer service is also great and always available.
Cons ![]()
We do not have any knowledge on how to integrate it with other software. They should teach that too.
Pros ![]()
it experiences little or no down time and always connected to the server to give quick results.
Cons ![]()
The customer service does not reply back very fast though.
Pros ![]()
They have a patient portal in addition to the other EMR features and we can add patient reports for easy access.
Cons ![]()
The software needs more colors and fonts for the report writing tool.
Pros ![]()
Although it does have functionalities and we can improve communication with it we are not impressed.
Cons ![]()
The report writing feature does not have enough customization and it causes trouble during billing.
Pros ![]()
It makes managing insurance claims very easy and we can read all the information from files at the click of a button.
Cons ![]()
Some of the features do not open in the same window and we need to open a new tab.
Pros ![]()
The calendar and scheduling feature is so interactive that our staff figured it out right away. It also has great connectivity with other software we use.
Cons ![]()
It does not have a notification feature to alert the doctor or the patient that the other person is online.
Pros ![]()
Creating claims on Lightning is so easy and we can access all the particulars from the patients file. They are always introducing updates to make the software more usable.
Cons ![]()
You cannot open more than one tab on the browser and view the claims before approving them.
Pros ![]()
We are able to perform all the practice management tasks using Lightning MD at lightning-fast speeds.
Cons ![]()
The training took too long but we underst and they were making sure we are familiar with all the features.

