Luminello

Luminello Pros & Cons

PROS

CONS

  • E-prescribing helps reduce errors in manual prescriptions
  • Potential learning curve for new users
  • Offers core EHR features to enhance workflows
  • The vendor does not offer phone support
  • Enhanced documentation with flexible charting improves workflow efficiency
  • Intake forms could be improved, according to some users
  • Integrated billing features reduce administrative burdens
  • Pre-screening helps personalize policy forms
  • Consistent customer service solves issues quicker

Luminello Features

Check

Appointment Management/Scheduling

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E-prescriptions

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Patient Portal

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Compliance Tracking

Check

Customizable Forms/Reports

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Document Management

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Lab Integration

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Online Payments

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Immunization And Allergy Tracking

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Mobile App

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Telemedicine

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Order Management

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Reporting And Analytics

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Billing And Invoicing

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Insurance Eligibility Verification

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Claims Management

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Inventory Management

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Referral Management

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Alerts/Notifications

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Patient Demographics

Frequently Asked Questions

Does Luminello offer a free trial?

No, Luminello does not offer a free trial.

How much does Luminello cost?

Luminello offers various pricing plans, starting at $29/month. Request a custom pricing quote from our sales team today!

Is Luminello free?

No, but a free 30-day trial is available for all premium and e-prescribe plans.

What are the main features of Luminello?

The main Luminello EMR features include telehealth, client portal, online booking, intake forms, customizable templates, task manager, reports, and calendar. All these features are offers at a very competitive price and provide good value for money.

What do users have to say about Luminello's customer service?

Users consistently find their customer service exceptional. Many users report reaching out to customer support multiple times per week for issues regarding all the features and find their responses to be invaluable.

What languages does Luminello support?

Luminello supports the English language.

What level of support does Luminello offer?

Luminello offers knowledgeable customer support via chat and email. It also has a dedicated customer service team to provide technical support to its users.

Who are the main users of Luminello?

The main users of Luminello include psychiatrists, psychologists, social workers, therapists, nurse practitioners, residents, and academic-based hospital practice.

Luminello Reviews

Overall Rating

68 Reviews

Excellent
68%
Good
19%
Average
7%
Poor
4%
Terrible
1%
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Sulaimon
Hospital Health Care
1 employee Employees
January 2025
Good value and affordable
January 2025
Good value and affordable
Sulaimon
Hospital Health Care
1 employee Employees

Pros thumbs-up

Luminello is budget-friendly and user-friendly, with convenient shortcuts that simplify item retrieval.

Cons thumbs-up

It would be beneficial to have Dragon integration within the software.

Stephanie
Mental Health Care
2-10 employees Employees
April 2024
Practice Management software that can be useful
April 2024
Practice Management software that can be useful
Stephanie
Mental Health Care
2-10 employees Employees

Pros thumbs-up

I tried out their free trial, and it is free for a small number of clients. Their customer service team was quick to respond, and I found the calendar and scheduling functions straightforward to navigate.

Cons thumbs-up

I found the free option lacking in variety. The charting system was overly complex with an overwhelming number of options, same goes for the templates.

Windsong
Medical Practice
1 employee Employees
January 2024
solo psychiatrist
January 2024
solo psychiatrist
Windsong
Medical Practice
1 employee Employees

Pros thumbs-up

The only feature I really utilized was its assistance in setting up e-prescribing.

Cons thumbs-up

As a solo practitioner in telepsychiatry, I could not integrate lab results. The additional billing fees were ridiculously high. What's worse, over 30% of my claims submitted through APEX/Luminello got rejected. And there was no support whatsoever.