Luminello Software

What Is Luminello?

Overview

Luminello, which has teamed up with SimplePractice, is a dedicated electronic health record (EHR) and practice management software tailored for mental and behavioral health practices. This cloud-based solution efficiently automates clinical and administrative workflows. Mental health providers can benefit from streamlined documentation using customizable templates for assessments, treatment plans, and progress notes.

The software provides a comprehensive set of tools, including scheduling, billing, appointment reminders, telehealth, reports, and offers secure communication between providers and patients.

What Is Luminello Best For?

Luminello EMR is renowned for its advanced pre-screening feature, which empowers users to create personalized forms, notes, and questionnaires. This functionality optimizes the screening process, simplifying the creation of forms and templates. Physicians find this particularly beneficial as it saves them time, allowing them to focus on other responsibilities and effectively manage their workflows.

Overall, this feature enhances time efficiency for both providers and patients, eliminating the need for in-office paperwork.

Luminello Pricing

The vendor offers the following subscription plans for groups: 

  • Therapists Lite – $29/month/clinician
  • Therapists Unlimited – $49/month/clinician
  • Prescribers Lite – $99/month/clinician
  • Prescribers Unlimited – $149/month/clinician

Act now to secure a personalized pricing quote crafted to fit your unique needs and budget. 

 

Disclaimer: The pricing is subject to change.

Luminello Integrations

The software integrates with various third-party platforms, including: 

How Does Luminello Work?

Follow the steps outlined below to get started with the software: 

  • Log in to the software using your credentials 
  • Create and manage client charts with all their information in one centralized place 
  • Customize your EHR settings and preferences to match your practice's needs  
  • Schedule appointments and have them automatically added to your calendar  
  • Complete paperless documentation like notes and treatment plans with just a few clicks  
  • Use the telepsychiatry platform to conduct secure video sessions with patients remotely  
  • Submit insurance claims electronically and track payments 
  • E-prescribe medications including controlled substances directly to pharmacies  
  • Use the pre-screening tool to create personalized forms and notes 

Explore the software’s full range of functionalities firsthand with a complimentary Luminello demo – Limited slots available! 

Who Is Luminello For?

Luminello EHR is purpose-built for mental health professionals, allowing them to focus on providing high-quality patient care. It caters to behavioral health facilities of all sizes, including the following:   

  • Wellness clinicians 
  • Psychiatrists 
  • Large hospitals 
  • Small mental health clinics 

Luminello Features

Here are a few key features of the software: 

  • E-Labs

Luminello's E-labs feature enables behavioral health providers to order laboratory exams directly from the program. It delivers lab results digitally and seamlessly connects with various prominent laboratory firms, empowering providers to choose the one that best matches their requirements. 

  • Reports

The software allows mental health clinicians to access the client internet portal, where they can generate customized reports, including progress updates, treatment blueprints, and billing statements. Professionals can personalize reports as needed and export information in formats such as PDF, CSV, and Excel. 

  • Secure Messaging

This feature enables providers to communicate securely and efficiently with patients. Users can send and receive messages through the encrypted Luminello platform, providing quick responses to patient inquiries without the need for a phone call or in-person appointment. 

  • Telehealth

The software offers a HIPAA-compliant telemedicine solution that enables providers to conduct virtual appointments with patients using the platform. Therapists can add and launch virtual appointments from the Luminello calendar and let patients access their virtual waiting room. This feature is particularly beneficial for users working with patients facing mobility or transportation issues or residing in remote areas with limited access to in-person care.

  • Scheduling

With Luminello EMR, scheduling becomes easy. Patients can conveniently book appointments through the calendar scheduler, receive automated reminders, and view payment information as scheduled through a centralized interface. 

  • Billing Module

Luminello's billing module allows healthcare practitioners to efficiently manage insurance billing claims, ensuring quick reimbursement without the hassle of paperwork. The software automatically generates invoices, facilitates claim submission, and enables patients to create their own superbills. Additionally, it seamlessly handles credit card transactions, providing a secure and convenient way for patients to settle their bills. 

Is Luminello Right For You?

Seeking a secure and scalable EHR solution for your behavioral health practice or psychiatry clinic? Consider Luminello. With a steadfast commitment to HIPAA compliance, Luminello ensures the safety of your patient data, providing peace of mind in our data-sensitive world. 

The software’s scalable architecture caters to organizations of all sizes, from small clinics to large enterprises. Tailored pricing plans are also available to meet your unique needs. You can easily rely on this solution to streamline administrative tasks, prioritize quality patient care, and propel your practice forward 

Furthermore, Luminello software features a user-friendly patient portal for messaging. Practices can confidently store and conveniently share files with clients while adhering to privacy and security standards. With its focus on the unique needs of behavioral healthcare, Luminello aims to simplify operations and enhance coordination of care with your group or private practice. 

Curious to learn more? Call us at (315) 215-3447 for personalized guidance on how the software can benefit your mental health practice. 

Luminello Pricing Plans

  • Therapist Lite
  • Therapist Unlimited
  • Prescriber Lite
  • Prescriber Unlimited
$
29 / month
/clinician
$
49 / month
/clinician
$
99 / month
/clinician
$
149 / month
/clinician
What’s included
(Therapist Lite features)
What’s included
(Therapist Unlimited features)
What’s included
(Therapist Unlimited features, plus:)
What’s included
(Therapist Unlimited features, plus)
  • Note templates
  • Text shortcuts/snippets
  • Yellow-sticky reminders
  • Group calendar
  • Note sharing
  • Mix and match plan types
  • Practice management reports
  • Monitor clinician and practice quality indicators
  • Fine-tooth role permissioning
  • Account Manager for groups of 10 or more
  • 3rd party MU/MIPS partner access*
  • Public profile
  • Pre-screen form
  • Superbills
  • Invoice auto-pay
  • Revenue cycle management* Pre-built templates and forms
  • Admin form builder
  • Questionnaire builder
  • Secure messaging
  • Enhanced messaging features
  • Online booking
  • Online payment*
  • Online superbills
  • E-sign policies
  • Fill out questionnaires/rating scales
  • Note templates
  • Text shortcuts/snippets
  • Yellow-sticky reminders
  • Group calendar
  • Note sharing
  • Mix and match plan types
  • Practice management reports
  • Monitor clinician and practice quality indicators
  • Fine-tooth role permissioning
  • Account Manager for groups of 10 or more
  • 3rd party MU/MIPS partner access*
  • Public profile
  • Pre-screen form
  • Superbills
  • Invoice auto-pay
  • Revenue cycle management* Pre-built templates and forms
  • Admin form builder
  • Questionnaire builder
  • Secure messaging
  • Enhanced messaging features
  • Online booking
  • Online payment*
  • Online superbills
  • E-sign policies
  • Fill out questionnaires/rating scales
  • E-prescribe with EPCS*
  • E-prescribe prior authorization
  • E-verify state rx monitoring program*
  • E-labs
  • E-prescribe with EPCS*
  • E-prescribe prior authorization
  • E-verify state rx monitoring program*
  • E-labs

Disclaimer: The pricing is subject to change.

PROS

CONS

  • E-prescribing helps reduce errors in manual prescriptions
  • Potential learning curve for new users
  • Offers core EHR features to enhance workflows
  • The vendor does not offer phone support
  • Enhanced documentation with flexible charting improves workflow efficiency
  • Intake forms could be improved, according to some users
  • Integrated billing features reduce administrative burdens
  • Pre-screening helps personalize policy forms
  • Consistent customer service solves issues quicker

Luminello Software Features

Check

Appointment Management/Scheduling

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E-prescriptions

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Patient Portal

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Compliance Tracking

Check

Customizable Forms/Reports

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Document Management

Check

Lab Integration

Check

Online Payments

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Immunization And Allergy Tracking

Check

Mobile App

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Telemedicine

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Order Management

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Reporting And Analytics

Check

Billing And Invoicing

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Insurance Eligibility Verification

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Claims Management

Check

Inventory Management

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Referral Management

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Alerts/Notifications

Check

Patient Demographics

Today's most popular FAQs

Does Luminello offer a free trial?

No, Luminello does not offer a free trial.

How much does Luminello cost?

Luminello offers various pricing plans, starting at $29/month. Request a custom pricing quote from our sales team today!

Is Luminello free?

No, but a free 30-day trial is available for all premium and e-prescribe plans.

What are the main features of Luminello?

The main Luminello EMR features include telehealth, client portal, online booking, intake forms, customizable templates, task manager, reports, and calendar. All these features are offers at a very competitive price and provide good value for money.

What do users have to say about Luminello's customer service?

Users consistently find their customer service exceptional. Many users report reaching out to customer support multiple times per week for issues regarding all the features and find their responses to be invaluable.

What languages does Luminello support?

Luminello supports the English language.

What level of support does Luminello offer?

Luminello offers knowledgeable customer support via chat and email. It also has a dedicated customer service team to provide technical support to its users.

Who are the main users of Luminello?

The main users of Luminello include psychiatrists, psychologists, social workers, therapists, nurse practitioners, residents, and academic-based hospital practice.

Luminello Software Pricing

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Small Organization

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Within Budget

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Medium Organization

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Within Budget

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Large Organization

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Within Budget

Luminello Software reviews

Overall Rating

65 Reviews

Excellent
55%
Good
35%
Average
0%
Poor
5%
Terrible
5%

Halloran

Hospital & Health Care,

1 employee

November 2023

customer support cannot be reached

November 2023

customer support cannot be reached

Halloran

Hospital & Health Care,

1 employee

Pros thumbs-up

Support when you are in the buying phase is very responsive. Price is good.

Cons thumbs-up

You cannot contact customer support directly even during business hours. You will be left hanging and unable to do patient care.

Ozan

Mental Health Care,

2-10 employees

November 2023

Good EMR

November 2023

Good EMR

Ozan

Mental Health Care,

2-10 employees

Pros thumbs-up

Cheap, prescribing software is good as well

Cons thumbs-up

Kept generating new windows between patient charts

Sulaimon

Hospital Health Care

1 employee

September 2023

Good value and affordable

September 2023

Good value and affordable

Sulaimon

Hospital Health Care

1 employee

Pros thumbs-up

Luminello is budget-friendly and user-friendly, with convenient shortcuts that simplify item retrieval.

Cons thumbs-up

It would be beneficial to have Dragon integration within the software.

Dreama

Health, Wellness and Fitness

1 employee

September 2023

Too good to pass up

September 2023

Too good to pass up

Dreama

Health, Wellness and Fitness

1 employee

Pros thumbs-up

Luminello offers a comprehensive solution tailored for mental health providers. The exceptional customer service and the software's smooth performance make it a game changer for my practice. I'm so impressed that I've already started recommending Luminello to my colleagues.

Cons thumbs-up

Although I haven't used it for long, I haven't encountered any issues yet. However, I believe that if I do find something wrong, their prompt support will address it. They provide helpful videos and guides to assist in navigation and problem-solving.

Katie

Health, Wellness and Fitness,

1 employee

May 2023

Exceptional EHR

May 2023

Exceptional EHR

Katie

Health, Wellness and Fitness,

1 employee

Pros thumbs-up

The Team has been EXCEPTIONAL at Luminello. They offer individualized attention, support, and assistance to my private psychiatry practice. The platform is user-friendly, efficient, and easy to navigate. The customer service is outstanding. I am incredibly grateful to be using this EHR and highly recommend Luminello to every person looking for an EHR that is focused on mental health & psychiatry.

Cons thumbs-up

Very satisfied. I would only request an integrated Spravato REMS feature for ease of compliance with this treatment and customized templates specific to Spravato and Ketamine Therapy.

Kathleen

Medical Practice,

1 employee

May 2023

Luminello Review

May 2023

Luminello Review

Kathleen

Medical Practice,

1 employee

Pros thumbs-up

Felt it was fairly easy to set up, Recommend more already made templates for psychiatry

Cons thumbs-up

Need more templates for psychiatry and provide easier was to create note templates

Kristen

Mental Health Care,

1 employee

April 2023

Best EMR I have ever used

April 2023

Best EMR I have ever used

Kristen

Mental Health Care,

1 employee

Pros thumbs-up

Customer service has been fabulous - especially compared to my last EMR. Weekend hours, quick email or chat response, ability to have 10 min zoom call for help, friendliness of staff are outstanding. Price compared to my last service is half the price for a better product. This program is simple, user friendly and easy for both staff and patients to use.

Cons thumbs-up

I have not found anything I am dissappointed in yet.

Salvatore S.

Hospital and healthcare

11-50 Employees

March 2023

Outstanding EHR for mental health.

March 2023

Outstanding EHR for mental health.

Salvatore S.

Hospital and healthcare

11-50 Employees

Pros thumbs-up

The use of the chart feature is pretty simple and intuitive. The templates are comprehensive and simple to modify. The patient portal is also helpful. Because of the integrated messaging, calendar tool, and billing features, I am able to run a mid-sized private business without hiring any extra staff.

Cons thumbs-up

I am unsure if this is a con, but here it is. I am eager to have direct access to Luminello for ordering and reviewing tests. Although I am aware that they are working on it right now, accessing it involves using another application. Paper orders may still be produced, though.

Kent B.

Medical Practice

1-10 employees

February 2023

Has a great support team.

February 2023

Has a great support team.

Kent B.

Medical Practice

1-10 employees

Pros thumbs-up

What I love: The ease with which clients can access the portal and manage their own billing and statements, the secure messaging feature for clients, the adaptability of the note-taking system, the fact that doctors created it for other doctors, and the receptivity of their support and development teams to suggestions.

Cons thumbs-up

I would prefer to send monthly statements to all of my clients by email as opposed to doing it one at a time. This is pretty much it, not much else to complain about.

sean

Health, Wellness and Fitness,

2-10 employees

February 2023

Would not recommend Luminello

February 2023

Would not recommend Luminello

sean

Health, Wellness and Fitness,

2-10 employees

Pros thumbs-up

The podcast that Luminello hosted had valuable information for starting a practice. It was because of that podcast that I started with Luminello as my EHR when I opened my own practice.

Cons thumbs-up

Inability to automate anything, poor customer service, unintuitive UI, onerous navigation. Everything is unduly tedious and burdensome. I was speechless at how much better the EHR I navigated to was in comparison to Luminello.