Luminello Software

What Is Luminello EMR?

Overview

Luminello EMR is a dedicated electronic health records and practice management system tailored for mental health and behavioral health practices. This cloud-based solution efficiently automates clinical and administrative workflows. Clinicians benefit from streamlined documentation using customizable templates for assessments, treatment plans, and progress notes.

The software provides a comprehensive set of tools for documentation, scheduling, billing, and secure communication between providers and patients. Patient information is well-organized and easily accessible. Luminello software also features a patient portal for messaging. Practices can confidently store and conveniently share files with clients while adhering to privacy and security standards. With its focus on the unique needs of behavioral healthcare, Luminello aims to simplify operations and enhance coordination of care.

What Is Luminello EMR Best For?

Luminello EMR provides a pre-screening feature enabling users to craft custom forms, notes, and questionnaires. The screening process is efficient, streamlining form and template creation. Physicians benefit by freeing up time for other tasks and managing workflows.

This feature enhances time efficiency for both providers and patients, eliminating the need for in-office paperwork. Providers can customize forms, and the data seamlessly populates the patient's chart within Luminello.

Luminello EMR Pricing

Luminello offers flexible pricing plans, the subscription models available are:

  • Prescribers 
  • Therapists 
  • Groups (therapists + prescribers) 

If you wish to get a custom quote you can contact us.

Disclaimer: The pricing is subject to change.

Luminello EMR Integrations

Luminello EMR integrates with various third-party applications, including:

How Does Luminello EMR Work?

Here's how you can navigate the dashboard and make use of the software's features:

  • Log in using your credentials
  • Luminello will verify your license and sign a BAA (Business Associate Agreement)
  • Choose a subscription plan that meets your needs and budget
  • Customize your EHR settings and preferences to match your practice's needs
  • Begin entering patient data into the EHR system and provide training to your team
  • Schedule your appointments, billing, and other practice management tasks
  • Use Luminello's telepsychiatry platform to conduct secure video sessions with patients remotely

However, if you need more information, schedule a free Luminello demo today and get a teaser of the software's capabilities.

Who Is Luminello EMR For?

Luminello EMR best suits mental health providers and behavioral health providers, allowing them to focus on providing high-quality patient care.

It is specifically designed for the following: 

  • Wellness clinicians
  • Psychiatrists
  • Large hospitals
  • Small mental health clinics 

Luminello EMR Features

The following are the key features offered by Luminello EMR:

  • E-Labs

Luminello's E-labs feature enables behavioral health providers to order laboratory exams directly from the program. It delivers lab results digitally and seamlessly connects with various prominent laboratory firms, empowering providers to choose the one that best matches their requirements.

  • Reports

Luminello's reporting function allows providers to access the client internet portal, where they can generate customized reports, including progress updates, treatment blueprints, and billing statements. Professionals can personalize reports as needed and export information in formats such as PDF, CSV, and Excel.

  • Secure Messaging

Luminello's secure messaging feature enables providers to communicate securely and efficiently with patients. Messages can be sent and received through the encrypted Luminello platform, allowing quick responses to patient inquiries without the need for a phone call or in-person appointment.

  • Telehealth Capabilities

Luminello's telehealth scheduling feature enables providers to conduct virtual appointments with patients using the platform. Scheduling is done through the Luminello calendar, and appointments are conducted through a secure video conference interface. This feature is particularly beneficial for providers working with patients facing mobility or transportation issues or residing in remote areas with limited access to in-person care.

  • Scheduling

With Luminello EMR, scheduling becomes easy. Patients can conveniently book appointments through the calendar scheduler, receive automated reminders, and view payment information as scheduled.

  • Billing Module

Luminello's billing module allows healthcare practitioners to efficiently manage insurance billing claims, ensuring quick reimbursement without the hassle of paperwork. The software automatically generates invoices, facilitates claim submission, and enables patients to create their own superbills. Additionally, it seamlessly handles credit card transactions, providing a secure and convenient way for patients to settle their bills.

Is Luminello EMR Right For You?

Seeking a secure and scalable EHR solution for your behavioral health practice or psychiatry clinic? Consider Luminello. With a steadfast commitment to HIPAA compliance, Luminello ensures the safety of your patient data, providing peace of mind in our data-sensitive world.

Luminello's scalable architecture caters to organizations of all sizes, from small clinics to large enterprises. Tailored pricing plans are available to meet your unique needs. Explore Luminello to streamline administrative tasks, prioritize quality patient care, and propel your practice forward. Discover the user-friendly EMR that can enhance efficiency.

Still not sure if it's the right choice for you? Contact us at (315) 215-3447 and us assist you in making an informed decision.

Luminello EMR Pricing

Therapists:

  • Essentials
  • Therapist Lite
  • Therapist Unlimited
$
0 / month
clinician
$
29 / month
clinician
$
49 / month
clinician
  • Webinars
  • Support Centre
  • Email Support
  • 10 notes per month
  • Public Profile
  • Super bills
  • Secure Messaging
  • HIPAA Compliant
  • Two-factor authentication
  • Appointment reminders via email
  • Everything included in the Essentials as well as:
  • Pre-screen form
  • Invoice auto-pay
  • Rating scales
  • Task manager
  • Note templates
  • Text shortcuts/snippets
  • Group Calendar
  • Note sharing
  • 20 Notes per month
  • Online booking and payment
  • Everything included in Lite Plus as well as:
  • Unlimited notes per month

Prescribers:

  • Essentials
  • Prescriber Lite
  • Prescriber Unlimited
$
49 / month
clinician
$
99 / month
clinician
$
149 / month
clinician
  • Free automated charting
  • HIPAA Compliant
  • BAA available
  • E-Prescriptions
  • E-Prescribe prior authorization
  • E-verify state Rx monitoring program
  • One free onboarding session per license
  • Email support
  • Webinars
  • Custom chart importing
  • Essential features plan as well as:
  • Note sharing
  • Practice management reports
  • Superbills
  • Invoice auto-pay
  • Revenue cycle management
  • Note templates
  • 20 notes every month
  • E-labs
  • Unlimited clinicians and locations
  • Group calendar
  • Online booking
  • Online payment*
  • Online superbills
  • E-sign policies
  • Dashboard
  • Pre-booked phone/screenshare
  • Task manager
  • Virtual assistant services*
  • Appointment reminders via email
  • Admin form builder
  • Questionnaire builder
  • Custom forms
  • Prescriber Lite Features as well as:
  • Unlimited notes per month

Disclaimer: The pricing is subject to change.

PROS

CONS

  • Customer support functionality rating claims that the software provides efficient credit card payments
  • The software does not offer phone support
  • E-prescribing helps reduce errors in manual prescriptions
  • The user interface seems outdated and requires some fixes, according to some Luminello EHR reviews 
  • Offers core EMR/EHR features to enhance workflows 
  • Enhanced documentation with flexible charting 

Luminello Software Features

Check

Appointment Management/Scheduling

Check

E-prescriptions

Check

Patient Portal

Check

Compliance Tracking

Check

Customizable Forms/Reports

Check

Document Management

Check

Lab Integration

Check

Online Payments

Check

Immunization And Allergy Tracking

Check

Mobile App

Check

Telemedicine

Check

Order Management

Check

Reporting And Analytics

Check

Billing And Invoicing

Check

Insurance Eligibility Verification

Check

Claims Management

Check

Inventory Management

Check

Referral Management

Check

Alerts/Notifications

Check

Patient Demographics

Today's most popular FAQs

Does Luminello EMR have an app?

No, it's browser-based through a responsive web design.

How can the client portal benefit your solo private practice?

The client portal allows patients to book and manage appointments online, access their health records and treatment history in the patient's chart, fill out intake forms during the screening process, and use e-signature for documents like consent forms - streamlining engagement and compliance.

How do appointment reminders and e-signatures work?

Automated appointment reminders are sent via email and/or SMS based on the time frame set by the provider, helping reduce no-shows. E-signatures allow patients to sign documents during virtual sessions or directly in their portal, capturing their legally recognized consent in the EMR instead of paper.

How much does Luminello EMR cost?

Luminello EHR pricing plans are available for prescribers, therapists, and groups. You can learn more about Luminello pricing by contacting us.

Is Luminello EMR free?

No, but a free 30-day trial is available for all premium and e-prescribe plans.

What information does the screening process capture?

The online screening process typically captures the patient's demographic details, insurance information, chief complaints, medical history, risk factors and billing preferences to help assess their needs prior to the initial appointment. This pre-fill their chart for a more efficient first visit.

What languages does Luminello EMR support?

Luminello EMR supports English language.

What level of support does Luminello EMR offer?

The EMR software offers knowledgeable customer support with chat, email, phone, and screen sharing support.

Who are the typical users of Luminello EMR?

The typical users are Psychiatrists, psychologists, social workers, therapists, nurse practitioners, residents, and fellows.

Luminello Software Pricing

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Small Organization

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Within Budget

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Medium Organization

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Within Budget

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Large Organization

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Within Budget

Luminello Software reviews

Overall Rating

65 Reviews

Excellent
55%
Good
35%
Average
0%
Poor
5%
Terrible
5%

Ozan

Mental Health Care,

2-10 employees

November 2023

Good EMR

November 2023

Good EMR

Ozan

Mental Health Care,

2-10 employees

Pros thumbs-up

Cheap, prescribing software is good as well

Cons thumbs-up

Kept generating new windows between patient charts

Halloran

Hospital & Health Care,

1 employee

November 2023

customer support cannot be reached

November 2023

customer support cannot be reached

Halloran

Hospital & Health Care,

1 employee

Pros thumbs-up

Support when you are in the buying phase is very responsive. Price is good.

Cons thumbs-up

You cannot contact customer support directly even during business hours. You will be left hanging and unable to do patient care.

Sulaimon

Hospital Health Care

1 employee

September 2023

Good value and affordable

September 2023

Good value and affordable

Sulaimon

Hospital Health Care

1 employee

Pros thumbs-up

Luminello is budget-friendly and user-friendly, with convenient shortcuts that simplify item retrieval.

Cons thumbs-up

It would be beneficial to have Dragon integration within the software.

Dreama

Health, Wellness and Fitness

1 employee

September 2023

Too good to pass up

September 2023

Too good to pass up

Dreama

Health, Wellness and Fitness

1 employee

Pros thumbs-up

Luminello offers a comprehensive solution tailored for mental health providers. The exceptional customer service and the software's smooth performance make it a game changer for my practice. I'm so impressed that I've already started recommending Luminello to my colleagues.

Cons thumbs-up

Although I haven't used it for long, I haven't encountered any issues yet. However, I believe that if I do find something wrong, their prompt support will address it. They provide helpful videos and guides to assist in navigation and problem-solving.

Katie

Health, Wellness and Fitness,

1 employee

May 2023

Exceptional EHR

May 2023

Exceptional EHR

Katie

Health, Wellness and Fitness,

1 employee

Pros thumbs-up

The Team has been EXCEPTIONAL at Luminello. They offer individualized attention, support, and assistance to my private psychiatry practice. The platform is user-friendly, efficient, and easy to navigate. The customer service is outstanding. I am incredibly grateful to be using this EHR and highly recommend Luminello to every person looking for an EHR that is focused on mental health & psychiatry.

Cons thumbs-up

Very satisfied. I would only request an integrated Spravato REMS feature for ease of compliance with this treatment and customized templates specific to Spravato and Ketamine Therapy.

Kathleen

Medical Practice,

1 employee

May 2023

Luminello Review

May 2023

Luminello Review

Kathleen

Medical Practice,

1 employee

Pros thumbs-up

Felt it was fairly easy to set up, Recommend more already made templates for psychiatry

Cons thumbs-up

Need more templates for psychiatry and provide easier was to create note templates

Kristen

Mental Health Care,

1 employee

April 2023

Best EMR I have ever used

April 2023

Best EMR I have ever used

Kristen

Mental Health Care,

1 employee

Pros thumbs-up

Customer service has been fabulous - especially compared to my last EMR. Weekend hours, quick email or chat response, ability to have 10 min zoom call for help, friendliness of staff are outstanding. Price compared to my last service is half the price for a better product. This program is simple, user friendly and easy for both staff and patients to use.

Cons thumbs-up

I have not found anything I am dissappointed in yet.

Salvatore S.

Hospital and healthcare

11-50 Employees

March 2023

Outstanding EHR for mental health.

March 2023

Outstanding EHR for mental health.

Salvatore S.

Hospital and healthcare

11-50 Employees

Pros thumbs-up

The use of the chart feature is pretty simple and intuitive. The templates are comprehensive and simple to modify. The patient portal is also helpful. Because of the integrated messaging, calendar tool, and billing features, I am able to run a mid-sized private business without hiring any extra staff.

Cons thumbs-up

I am unsure if this is a con, but here it is. I am eager to have direct access to Luminello for ordering and reviewing tests. Although I am aware that they are working on it right now, accessing it involves using another application. Paper orders may still be produced, though.

Kent B.

Medical Practice

1-10 employees

February 2023

Has a great support team.

February 2023

Has a great support team.

Kent B.

Medical Practice

1-10 employees

Pros thumbs-up

What I love: The ease with which clients can access the portal and manage their own billing and statements, the secure messaging feature for clients, the adaptability of the note-taking system, the fact that doctors created it for other doctors, and the receptivity of their support and development teams to suggestions.

Cons thumbs-up

I would prefer to send monthly statements to all of my clients by email as opposed to doing it one at a time. This is pretty much it, not much else to complain about.

sean

Health, Wellness and Fitness,

2-10 employees

February 2023

Would not recommend Luminello

February 2023

Would not recommend Luminello

sean

Health, Wellness and Fitness,

2-10 employees

Pros thumbs-up

The podcast that Luminello hosted had valuable information for starting a practice. It was because of that podcast that I started with Luminello as my EHR when I opened my own practice.

Cons thumbs-up

Inability to automate anything, poor customer service, unintuitive UI, onerous navigation. Everything is unduly tedious and burdensome. I was speechless at how much better the EHR I navigated to was in comparison to Luminello.