MatrixCare EMR

What Is MatrixCare EMR?

Overview

MatrixCare EMR offers comprehensive electronic medical records (EMR) software for home health agencies. As a fully integrated cloud-based platform, it streamlines clinical and business workflows to improve patient care and boost operational efficiency. The software provides solutions for documentation, billing, reporting, care coordination and more. It addresses key pain points like reducing documentation time and enhancing care collaboration between clinicians and families.

What Is MatrixCare EMR Best For?

MatrixCare's strength lies in its mobile functionality and patient engagement features. Its mobile app allows clinicians to document anywhere and sync data in real-time. It also offers integrated video calling and secure messaging to facilitate communication between clinicians and families.

MatrixCare EMR Pricing

MatrixCare pricing offers flexible pricing plans tailored to organizations of all sizes. The plans are priced per user per month and include support. For a customized quote, contact us.

MatrixCare EMR Integrations

The EMR seamlessly links with pharmacies, lab systems and payers via FHIR. It specifically integrates with the following, among others:

  • 360Care 
  • DocNow EHR 
  • AdvancedMD 
  • BetterRX
  • Brightree 

How Does MatrixCare EMR Work?

Here’s how to get started with MatrixCare software after its successful installation: 

  • Log in to the account using your credentials 
  • Configure preferences for default screens, templates and forms
  • Establish connectivity with external systems for interoperability using FHIR
  • Begin intake of new patient referrals and admit them onto the EMR platform
  • Start documentation for ongoing care plans, visits, assessments and orders
  • Review analytics and customize reports needed for management decisions
  • Communicate rollout to patients and train them on using the patient portal

The MatrixCare demo takes you through all of these steps in more detail. 

Who Is MatrixCare EMR For?

MatrixCare targets home health agencies, hospices, and senior living providers of all sizes. Its flexible platform can be tailored to support multiple lines of business, including: 

  • Home Health
  • Hospice
  • Life Plan Community
  • Palliative Care
  • Private Duty
  • Senior Living
  • Skilled Nursing

MatrixCare EMR Features

The following are some of the more advanced MatrixCare features: 

  • Mobile Clinician App

The mobile app allows clinicians to access patient records, document visits, and add assessments on the go. It syncs data in real-time, so information is always up to date between devices. Clinicians can also use speech-to-text and scan documents easily from their mobile phones.

  • Patient Portal

Through a secure online portal, patients can view their health information, communicate with care teams, and schedule visits. They can also pay bills, complete assessments and send updates about symptoms or wellness goals. This level of engagement promotes accountability and care plan adherence.

  • Telehealth Tools

MatrixCare offers integrated video calling and secure messaging to facilitate real-time communication between clinicians, patients, and families remotely. This is useful both for telehealth visits and also to share updates outside of in-person appointments.

  • Interoperability

The EMR seamlessly links with external systems like pharmacies, labs, payers and physician portals via FHIR APIs. This ensures smooth sharing of medical records across care settings to support coordinated care.

  • Analytics & Reporting

Embedded analytics and customizable reporting tools provide insights into key metrics like patient outcomes, staff workload, diagnosis trends and more. This data helps organizations monitor performance and quality continuously.

  • Nutrition Management

This module aids clinical staff in assessing patients’ nutritional needs, providing dietitian-approved diet guidelines, and tracking meal plans and supplement intake. It helps address nutrition-related issues effectively. 

Is MatrixCare EMR Right For You?

Is optimizing workflows and enhancing care collaboration your top priority?

MatrixCare EMR software may be the right solution for your organization if ease-of-use and intuitive design are important to you. Its scalable architecture ensures seamless access for multiple offices and a large user base. As a secure cloud-based system meeting HIPAA and data security standards, your sensitive patient information and documentation are well protected.

The platform easily scales up to support growth through acquisitions and business expansion. Its modular design allows enabling new features and services over time based on evolving needs. Additional office locations and mobile users can be onboarded quickly onto the same instance.

Still not sure if it's the right choice for you? Contact us at (315) 215-3447 and let our experienced team assist you in making an informed decision.

MatrixCare EMR Pricing Plans

The software offers tailored pricing.

PROS

CONS

  • Its nutrition management program, providing diet guidelines and basic diet information contributes to the the overall well-being supports sustainable lifestyle changes, according to MatrixCare reviews 
  • Add ons can be a bit expensive 
  • Provides service plans, budgeting tools, claims management, integrated marketing module and population health management to streamline operations, and improve overall health outcomes for individuals and communities 
  • Feedback on suggestions is delayed in some cases 

MatrixCare EMR Features

Check

Appointment Management/Scheduling

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E-prescriptions

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Patient Portal

Check

Compliance Tracking

Check

Customizable Forms/Reports

Check

Document Management

Check

Lab Integration

Check

Online Payments

Check

Immunization And Allergy Tracking

Check

Mobile App

Check

Telemedicine

Check

Order Management

Check

Reporting And Analytics

Check

Billing And Invoicing

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Insurance Eligibility Verification

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Claims Management

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Inventory Management

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Referral Management

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Alerts/Notifications

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Patient Demographics

Today's most popular FAQs

Does MatrixCare EMR support mobile devices?

Yes, MatrixCare health care software solutions offers a mobile app allowing clinicians to document remotely on any device with internet.

How does MatrixCare help with expense data and financial tasks?

MatrixCare streamlines capturing and linking expense data to claims through its integrated billing module. This improved visibility enables proactive spend optimization and strengthened fiscal health.

How much does MatrixCare EMR cost?

Pricing is subscription based; you can know more by contacting us. 

Is MatrixCare EMR free?

No, MatrixCare EMR requires paid subscription for full access and features. However, a free demo is available to explore the system.

What languages does MatrixCare EMR support?

MatrixCare EMR interface is in English.

What level of support does MatrixCare EMR offer?

MatrixCare offers 24/7 live support through phone and email. Remote support is also available through their client services portal.

Who are the typical users of MatrixCare EMR?

Nurses, therapists, home health aides, and social workers commonly use MatrixCare EMR. Administrators also leverage its tools for management.

MatrixCare EMR Pricing

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Small Organization

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Within Budget

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Medium Organization

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Within Budget

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Large Organization

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Within Budget

MatrixCare EMR reviews

Overall Rating

48 Reviews

Excellent
60%
Good
35%
Average
0%
Poor
0%
Terrible
5%

Kim

Hospital & Health Care

201-500 employees

January 2024

MatrixCare streamlines information across departments

January 2024

MatrixCare streamlines information across departments

Kim

Hospital & Health Care

201-500 employees

Pros thumbs-up

The software brings together information from various departments into one location, reducing the need for paper files.

Cons thumbs-up

I find that our reports fall a bit short in providing the comprehensive information I would like to see on a single report.

NATHAN

Medical Practice

51-200 employees

January 2024

Very user Friendly

January 2024

Very user Friendly

NATHAN

Medical Practice

51-200 employees

Pros thumbs-up

I found it very easy to learn and use, and the customer service is excellent!

Cons thumbs-up

I have noticed a few features that could use improvement in the resident trust module.

Corinne

Health, Wellness and Fitness

51-200 employees

January 2024

MatrixCare is an outstanding choice for EHR

January 2024

MatrixCare is an outstanding choice for EHR

Corinne

Health, Wellness and Fitness

51-200 employees

Pros thumbs-up

Navigation is a breeze, with great support available whenever needed. Everything I need is right at my fingertips.

Cons thumbs-up

I believe fees for some upgrades should be eliminated.

George

Hospital & Health Care

10,000+ employees

August 2023

A must try

August 2023

A must try

George

Hospital & Health Care

10,000+ employees

Pros thumbs-up

Ihave found it easy to use, quick to learn, with efficient workflows that allow me to verify orders rapidly.

Cons thumbs-up

I am disappointed by the lack of integration with labs and the clutter in the EMAR.

Rachel F.

Hospital and HealthCare

51-200 employees

April 2023

Fantastic software.

April 2023

Fantastic software.

Rachel F.

Hospital and HealthCare

51-200 employees

Pros thumbs-up

The implementation procedure was just FANTASTIC! We were given a thorough road map to put the system into place, continuing support as it goes along. The software was tailored to our needs, and we also got a detailed optimization analysis at the end to see what needs further attention to be maximized.

Cons thumbs-up

There aren't many concerns regarding this software, the only major issue I have is that it occasionally seems difficult to navigate. For some functions, it takes numerous clicks to get where you need to go. I would prefer if it was easier to move on to the following patient or rapidly look up another patient.

Elizabeth M.

Hospital and HealthCare

50-100 employees

February 2023

Simple and user-friendly features.

February 2023

Simple and user-friendly features.

Elizabeth M.

Hospital and HealthCare

50-100 employees

Pros thumbs-up

For over 15 years, I have used MatrixCare, and I found it to be highly user-friendly and simple to learn with every update. It gives our facility the accessibility and knowledge required to look after our residents. Customer service is very competent and responds quickly to any problems we might have.

Cons thumbs-up

Reporting, configuring features, and making adjustments has been difficult at times. Our old employees have found workarounds such issues but new users face problems due these drawbacks.

Markus T.

Hospital and HealthCare

50-100 employees

January 2023

Really glad we got this software.

January 2023

Really glad we got this software.

Markus T.

Hospital and HealthCare

50-100 employees

Pros thumbs-up

It meets all of our clinical, admission, census, and billing needs and is highly thorough. The greatest aspect is that MatrixCare is constantly updated and improved as requirements change; modifications are not dependent on what programmers deem to be cool; rather, all updates and improvements are based on user input and feedback!

Cons thumbs-up

Some employees require numerous log-ins because their initial templates prevent them from using certain functionalities. It is challenging to go back and create new forms or modify existing ones. Really hope this matter is solved soon.

Kaitlin D.

Hospital and HealthCare

1-10 employees

November 2022

Helpful dashboard.

November 2022

Helpful dashboard.

Kaitlin D.

Hospital and HealthCare

1-10 employees

Pros thumbs-up

My favorite element is the dashboard since it makes my work simpler. The grid box in the upper left corner, where I can discover the care areas or categories I utilize most frequently, is another feature I like.

Cons thumbs-up

Other windows may pop over what I'm writing when I'm making a note or observing something. Moreover, some minor bugs across different functions need to be fixed.

Michelle

Hospital & Health Care

1,001-5,000 employees

January 2022

Follow up

January 2022

Follow up

Michelle

Hospital & Health Care

1,001-5,000 employees

Pros thumbs-up

It is simple to use and navigate, allowing me to move between buildings quickly.

Cons thumbs-up

I wish immunizations could seamlessly transfer from preventative health to MDS.

Rachel

Health, Wellness and Fitness

51-200 employees

September 2021

Good Software; Great Software Customer Service

September 2021

Good Software; Great Software Customer Service

Rachel

Health, Wellness and Fitness

51-200 employees

Pros thumbs-up

What stands out the most is the responsiveness of the company and team. If I have any questions about what the software can do or need a specific report, the team is amazing at providing answers and even creating custom solutions if needed.

Cons thumbs-up

My main complaint is that it sometimes feels inefficient. There are too many clicks required to navigate, compared to some other software that allows for quicker patient transitions and searches.