MaximEyes EHR Reviews

Overall Rating

41 Reviews

Excellent
63%
Good
24%
Average
5%
Poor
5%
Terrible
2%
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Courtney
Hospital & Health Care
11-50 employees Employees
March 2024
Well Established EHR
March 2024
Well Established EHR
Courtney
Hospital & Health Care
11-50 employees Employees

Pros thumbs-up

Charting exams feels intuitive, and the E Prescribe system seamlessly integrates with my workflow. Learning to manage patient records has been a breeze.

Cons thumbs-down

Sometimes, if my internet goes down, I find that certain content becomes inaccessible.

Susan
Health, Wellness and Fitness
2-10 employees Employees
November 2023
Good for a heavily medical office
November 2023
Good for a heavily medical office
Susan
Health, Wellness and Fitness
2-10 employees Employees

Pros thumbs-up

Since 2008, I have relied on Maximeyes. Despite exploring other options, I have stuck with it because it excels in recording medical findings.

Cons thumbs-down

I have come to accept that all EHRs are bound to encounter issues.

John
Hospital & Health Care
2-10 employees Employees
October 2023
MaximEyes user since it was first available in Ohio.
October 2023
MaximEyes user since it was first available in Ohio.
John
Hospital & Health Care
2-10 employees Employees

Pros thumbs-up

Integrating other software apps has proven immensely helpful. CLX and FramesData have been particularly beneficial to our practice.

Cons thumbs-down

I've noticed numerous features that could use better training but are not prominently featured.

Jennifer
Health, Wellness and Fitness
2-10 employees Employees
August 2023
MaximEyes for EHR
August 2023
MaximEyes for EHR
Jennifer
Health, Wellness and Fitness
2-10 employees Employees

Pros thumbs-up

Accessing support is easy, and the layout mirrors paper-based EHR systems.

Cons thumbs-down

As I learn the best practices for closing visits for billing, I find the process still in development. Additionally, I wish there was more support for direct ordering for CLs and other labs through EDr.

Tory
Medical Practice
11-50 employees Employees
April 2023
20 years Maximeyes Veteran
April 2023
20 years Maximeyes Veteran
Tory
Medical Practice
11-50 employees Employees

Pros thumbs-up

Instant chat support is phenomenal. They respond within 30 seconds, consistently displaying promptness and courtesy.

Cons thumbs-down

the support team does not fully grasp my needs due to their background. However, they swiftly connect me with someone who can offer better insights. Also, I believe there's ample room for improvement on the Optical side.

Rebecca
Medical Practice
2-10 employees Employees
March 2023
Switching to MaximEyes was a great decision for our office
March 2023
Switching to MaximEyes was a great decision for our office
Rebecca
Medical Practice
2-10 employees Employees

Pros thumbs-up

Customizing exam screens has been a game-changer, saving me ample time on charting and allowing for more patient interaction. The customer service at MaximEyes is unparalleled, they address issues promptly and pleasantly, often integrating our suggestions for software improvements.

Cons thumbs-down

My only gripe is that sometimes updates introduce unforeseen glitches, disrupting previously functioning features. While frustrating initially, the team promptly addresses these issues.

David
Medical Practice
2-10 employees Employees
August 2022
all in one boosts our efficiency
August 2022
all in one boosts our efficiency
David
Medical Practice
2-10 employees Employees

Pros thumbs-up

The software's extensive customization options align perfectly with our practice workflows and mindset.

Cons thumbs-down

I have noticed that certain features, like creating documents from the chart, can be a bit sluggish.

Hannah
Health, Wellness and Fitness
2-10 employees Employees
August 2022
I recommend Maximeyes
August 2022
I recommend Maximeyes
Hannah
Health, Wellness and Fitness
2-10 employees Employees

Pros thumbs-up

We appreciate the customization features, despite the initial time investment. The payoff is well worth it in the end.

Cons thumbs-down

At times, it feels overwhelming to customize every detail. Having an expert from Maximize assist can be immensely helpful.

Peter
Medical Practice
2-10 employees Employees
February 2022
ReVision Eye Care MaximEyes Review
February 2022
ReVision Eye Care MaximEyes Review
Peter
Medical Practice
2-10 employees Employees

Pros thumbs-up

Customizing various aspects within the software is a breeze. From schedules to exam templates, it is highly adaptable to individual provider preferences.

Cons thumbs-down

Changing prices for optical lenses feels cumbersome, requiring modifications in multiple locations. What was initially set up by the implementation team now proves challenging to update for the new year.

Mona
Health, Wellness and Fitness
11-50 employees Employees
February 2022
Start to Finish
February 2022
Start to Finish
Mona
Health, Wellness and Fitness
11-50 employees Employees

Pros thumbs-up

From sales to implementation and ongoing support, the team at Maximeyes has been outstanding. The software's ease of use and customization options suit our office perfectly.

Cons thumbs-down

Despite efforts, we have yet to integrate our Visual Field machine with the imaging software.