MDoffice

PROS

CONS

  • Comprehensive practice management functionality tailored to the ophthalmic industry
  • Customer support response times can vary depending on demand
  • Supports thorough management of medical records and billing processes
  • Initial setup and customization may require considerable time
  • Scalable interface accommodates both small practices and large providers
  • Some reporting tools could be improved, according to a few reviews
  • Automated billing reduces errors and improves revenue cycle management
  • Customizable templates improve efficiency and documentation accuracy
  • Custom drawings and annotations improve clinical notes and records

MDoffice Features

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Appointment Management/Scheduling

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E-prescriptions

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Patient Portal

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Compliance Tracking

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Customizable Forms/Reports

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Document Management

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Lab Integration

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Online Payments

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Immunization And Allergy Tracking

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Mobile App

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Telemedicine

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Order Management

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Reporting And Analytics

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Billing And Invoicing

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Insurance Eligibility Verification

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Claims Management

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Inventory Management

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Referral Management

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Alerts/Notifications

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Patient Demographics

Today's most popular FAQs

Does MDoffice offer an app?

No, MDoffice does not offer a mobile app.

How much does MDoffice cost?

MD office offers customizable pricing plans to cater to the needs of different healthcare practices. Contact us for a personalized pricing quote.

What are the customer support functionality pros of MDoffice?

MDoffice has a good customer support functionality rating and includes business hours phone and email support, with a reputation for quick and responsive service regarding all the features of the software.

What languages does MDoffice support?

MDoffice supports the English language.

What level of support does MDoffice offer?

MDoffice offers comprehensive customer support, including business hours assistance via phone and email, to help users with their questions and concerns.

Who are the typical users of MDoffice?

The typical users of MDoffice include ophthalmologists, optometrists, and other healthcare professionals working within internal medicine settings.

MDoffice Pricing

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Small Organization

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Within Budget

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Medium Organization

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Within Budget

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Large Organization

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Within Budget

MDoffice reviews

Overall Rating

5 Reviews

Excellent
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Good
80%
Average
20%
Poor
0%
Terrible
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Jack

Healthcare

10-20 Employees Employees

February 2023

Simply the best EMR you can invest in with great back-end support

February 2023

Simply the best EMR you can invest in with great back-end support

Jack

Healthcare

10-20 Employees Employees

Pros thumbs-up

It has all the features you’d need in a small medical practice. From detailed patient records to revenue cycles and engagement of the patients. Other valuable features, like neat PDF notes, also streamline operations and help keep the clutter down.

Cons thumbs-up

The features are great and work as intended but they are technical in nature so that only trained staff may be able to use them easily. And cross training the staff from every department is time-consuming and not feasible.

Jennifer Morrigan

Medical practice

11-50 employees Employees

December 2022

Perfect Software for ophthalmology

December 2022

Perfect Software for ophthalmology

Jennifer Morrigan

Medical practice

11-50 employees Employees

Pros thumbs-up

It is one of the few EMRs that deals specifically with ophthalmology. You would wonder why one single practice would require a specific software solution, but the answer lies in actually experiencing it for yourself. Our practice has greatly benefited from the advent of the MD Office. We never really felt the need to go electronic, but after considerable deliberation, we finally made the switch, and to our surprise, MDOffice has actually made us more efficient. Compared to the other software we considered, MD Office is far superior in terms of the software itself, the training, and the support team.

Cons thumbs-up

They update the software regularly, and while we do appreciate that, we don’t want to be left in the dark regarding said updates. Any sort of explanation or list of new features would be highly appreciated. Other than that, I find it very difficult to pinpoint the "cons" of a business with such a stellar reputation and top-notch service. They remain up to date on CMS requirements. The support team has helped us iron out many of the issues that I don’t even feel the need to mention.

Debbie Woodrow

Medical Practice

15-25 Employees Employees

October 2022

One of the best customer service teams I've ever experienced in the EMR industry.

October 2022

One of the best customer service teams I've ever experienced in the EMR industry.

Debbie Woodrow

Medical Practice

15-25 Employees Employees

Pros thumbs-up

Firstly, MDOffice has made it extra simple to train new employees on the system with helpful training programs and sessions conducted by the support team. This brings me to my second point: customer support is excellent! They are always, always available whenever I need them, and they usually know the problem already when I contact them. They usually respond within a few minutes of our emails and start working on the problem right away. It is very affordable, especially when you consider the number of features it offers. The software is well suited for small practices like mine.

Cons thumbs-up

We opted for site-based installation, and that is where things went wrong for us. I feel kind of bad pointing it out, but the support team focuses more on the cloud-based version than our site-based one. It means that occasionally upgrades don't proceed as well as we would like them to. But we see them working great with other users on the forums who are mostly cloud-based.

Bonnie

Medical Practice

1-10 Employees Employees

October 2022

Highly customizable, intuitive, and reliable.

October 2022

Highly customizable, intuitive, and reliable.

Bonnie

Medical Practice

1-10 Employees Employees

Pros thumbs-up

MD Office is so easy to navigate that our doctors love using it, and the patients appreciate how their data is displayed on the file. It is an excellent program with a high level of customization that stays consistent through revisions. The support team is incredibly helpful and actually takes care of employee training completely, so you don't have to sit with every new employee to teach them the software. Support can be instantly accessed by phone or email.

Cons thumbs-up

While it works great with desktops or laptops, it is not as easy to use on an iPad, which is very unfortunate. It would have made my job a whole lot easier if carrying an iPad mini was all I had to do. They are generally very open to suggestions, so I'm hoping they notice this minor issue of mine and fix it. The software overall is prone to minor lagging, which is somewhat expected since it is cloud-based and depends on both their server speeds and our internet connection.

Sam K. Reily

Hospital Physician

Employees 50-99 Employees

October 2022

MDOffice is a game changer for hospital operations.

October 2022

MDOffice is a game changer for hospital operations.

Sam K. Reily

Hospital Physician

Employees 50-99 Employees

Pros thumbs-up

The software is simple to learn, and the assistance is excellent. This is the first program we chose for our business, and we are very thrilled and glad that it has proven to be exactly what we were looking for. MDOffice is relatively simple to use and may be utilized in a variety of departments. It can be used for billing as well as scheduling appointments. that it is designed to be a fail-safe system. You start at the top and work your way down the page, making sure you hit every mark, diagnosis, and code.

Cons thumbs-up

The software is great to use in terms of its functionality. But that being said, there is a wrinkle in the system. The way the addendum was written, you should be able to put it in the same section as the original and read the addendum. The software is really good other than that, and I think we are going to stick with it for the long run. I just hope the company just keeps improving the software and irons out the wrinkles.