MDoffice

What Is MDoffice?

MDoffice - by Eye Care Leaders - is a cloud-based practice management system. It is designed for the ophthalmic industry and other medical specialties. Now acquired by Sightview Software, the software serves as an integrated EMR, practice management, and medical billing solution. It is specifically designed to allow practitioners to create and modify charts according to their workflow. The platform also combines patient registration, scheduling, claims management, and tracking of billing status. This way, the platform handles the routine aspects of patient care – such as registering patients, taking notes, pulling up charts, and managing prescribed medications.

It also connects to lab results and imaging systems - such as X-rays - so all a patient's data is in one place. RCM services handle the full revenue cycle - from claims and payments to receivables and collections. Overall, it provides a comprehensive suite to help providers manage daily workflows efficiently. 

What Is MDoffice Best Known For? 

Key strength of this EMR software is its extensive customization features. It enables practices to tailor patient visits and encounters to their specific requirements. Custom forms and user-defined phrases give users the ability to record each patient’s visit according to their practice’s specific workflow.

This is done using the ‘MDoffice Designer’ tool. It allows you to customize the look and behavior of the system. Specialty-specific vocabulary is supported for report histories and problems, as well as assessments, diagnoses, medications, procedures, and lab results. The Designer also provides access to SOAP notes; it allows users to customize the language and templates used in patient assessments and history. 

How Much Does MDoffice Cost? 

MDoffice cost is estimated to start at $299/month. Exact costs are determined by various factors – these include the number of users, features selected, size of the facility, and more. 

Additionally, users may also incur potential extra costs. The following figures are estimates and may vary depending on provider terms and requirements. 

• Implementation And Setup: $1,000–$5,000 
• Data Migration: $1,000–$10,000 
• Custom Integrations: $2,000–$15,000 
• Specialty Template Customization: $500–$3,000 
• Ophthalmic Imaging Integration: $1,000–$5,000 
• EPCS Setup And Credentialing: $300–$1,000 
• On-Site Training: $1,000–$5,000 
• Data Extraction For System Transition: $500–$3,000 
• Premium Support Services: $200–$1,000/month 

Reviewers generally view MDoffice's pricing as fair for an ophthalmology-focused EMR - especially given the specialty-specific tools included. The more common concern isn't the base price itself. It is the added costs tied to custom integrations, imaging setup, premium support, and more. This can push the total higher. 

Request a personalized MDoffice pricing quote tailored specifically to your unique requirements. 

Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary. 

MDoffice Integrations

MDoffice supports integration with various third-party applications, including pharmacy, laboratory, and billing services. However, the vendor has not disclosed more information regarding the specific products it integrates with. 

How Does MDoffice Work?

Here’s how you can navigate the software’s dashboard and make use of its features:

• Log in to your MDoffice EMR account using your credentials
• Start by adding and verifying patient information into the system
• Familiarize yourself with the specialized forms for your medical specialty
• Access patient records to view medical history and prescribed medications
• Utilize the integrated lab results to access diagnostic information
• Set up appointment scheduling for efficient patient management
• Use medical billing services to optimize financial processes
• Access radiology images and lab results using the MDoffice imaging tool 

Book a free MDoffice demo to explore the software’s functionality in action. 

Who Is MDoffice For?

MDoffice EMR is suitable for ophthalmology practices of all sizes, from small clinics to larger facilities. It is purpose-built for: 

• Ophthalmologists 
• Optometrists 
• Opticians 
• Practice Managers 

MDoffice Use Cases 

Based on our analysis of MDoffice reviews and its current capabilities, we have identified key scenarios where this solution is a good fit for medical practices: 

1. Ophthalmology Practices Managing Imaging-Heavy Workflows 

Eye care practices - with a steady stream of imaging, from X-rays to diagnostic scans - need a system that keeps that data attached to the patient record, rather than stored separately. MDoffice brings lab results and imaging directly into the chart. So, providers don’t have to toggle between systems during a visit. This is particularly relevant in practices that diagnose by viewing images with the patient’s history in the same setting. 

2. Practices Wanting Documentation That Matches Their Own Workflow 

Providers who find generic EMR templates limiting do better with MDoffice's customization tools. Practices can create their own forms. They can also use specialty-specific vocabulary for histories, assessments and diagnoses - rather than fitting into a fixed structure - using the Designer feature. This is useful for practices that have a way of documenting visits and do not want the software to limit them on how to do it. 

3. Practices Needing Mobile Access To Patient Records 

Providers who split time between exam rooms, multiple locations, or after-hours consults, need flexible access. They can benefit from MDoffice's mobile access to charts, images, and diagnoses. Fingerprint security keeps records protected - without slowing providers down with password entry. This setup works well for practices where a physician needs to check a patient's history or findings - all without being at a desktop. 

4. Practices Looking To Reduce Billing And Collections Follow-Up 

MDoffice’s RCM and reminder tools provide some relief for practices - especially those that are spending a lot of staff time chasing overdue balances or tracking claims status manually. ‘Overdue Collections Reminders’ automatically handle the follow-up. Also, claims management handles the billing status. This means that staff don’t need to check in on each account individually. This use case is suitable for practices that want billing to operate in the background - rather than diverting front-office attention away from patients. 

MDoffice User Sentiment 

MDoffice Features

Some of the key features of the software are: 

Patient Records Management 

MDoffice EMR allows healthcare providers to efficiently manage and organize patient records. This feature includes patient charts along with prescribed medication history, medical histories, and other crucial patient information. With everything pulled into a single chart, providers can catch potential medication conflicts or missed history faster. This makes it easier to provide high-quality care. 

Patient Registration 

The solution also allows administrators to register patients. Using their current billing information and reserve, providers can enter new patients. Registration tracks a patient's current billing information from the start. It ties together claims, referrals, schedules, and chart notes – all under one record. This keeps patient data organized and accessible. Providers and staff don’t have to re-enter the same information across different screens. 

Revenue Cycle Management 

MDOffice offers tools to simplify the billing process and manage the revenue cycle effectively. It helps handle insurance requirements. It also supports completing the revenue cycle of payments, collections, and receivables. It also features an ‘Overdue Collections Reminder’ capability - this reminds the patients about their dues. Overall, this functionality help practices optimize their financial performance; it helps reduce billing errors, improve reimbursement rates, and accelerate revenue collection. 

Practice Management 

The software brings together appointment scheduling, patient registration, and insurance management – all under one set of practice management tools. With these running from the same system, front-office staff spend less time switching screens and more time on patients. This shows up in fewer scheduling errors and shorter wait times at check-in. 

Patient Portal 

MDoffice’s patient portal is a way for patients to get in touch with their care team. They can see what was written down at their last appointment. They can also see lab results and request medication refills. Patients can also make appointments and securely message the practice. This provides patients with greater visibility into their own care - while staff field fewer routine phone calls. 

Schedule Management 

Physicians can change, reserve, and block off time slots directly through the scheduler. So, a day can be adjusted quickly as things come. Booking appointments takes just a few clicks. You don’t have to work around a rigid setup. This cuts down on the time front-office staff spend manually adjusting the schedule around last-minute changes. 

Is MDoffice Right For You?

If you're looking for a healthcare IT solution built around the specific needs of ophthalmologists, MDoffice is worth a look. Its integrated EHR, practice management, and billing functions let ophthalmology practices - of any size - run their workflows from one system. Providers can also improve the patient experience along the way. 

The software works from any device with an internet connection. So, administrative tasks and patient records stay accessible - no matter where a provider happens to be. Customizable templates and workflows also help cut down on repetitive manual work. This means fewer errors along the way. 

Still have questions about the MDoffice software? Call us at (315) 215-3447 for personalized guidance, and we’ll be happy to address any concerns you may have.