MDsuite Software

PROS

CONS

  • Ease-of-use: It is modern, affordable and easy-to-use.
  • Expensive: It is modern, affordable and easy-to-use.

MDsuite Software Features

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Appointment Management/Scheduling

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E-prescriptions

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Patient Portal

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Compliance Tracking

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Customizable Forms/Reports

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Document Management

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Lab Integration

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Online Payments

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Immunization And Allergy Tracking

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Mobile App

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Telemedicine

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Order Management

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Reporting And Analytics

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Billing And Invoicing

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Insurance Eligibility Verification

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Claims Management

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Inventory Management

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Referral Management

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Alerts/Notifications

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Patient Demographics

Today's most popular FAQs

How much does MDsuite EHR cost?

The software offers customizable and flexible pricing plans. Get your personalized MDsuite pricing guide today!

Is MDsuite EHR cloud-based?

Yes, MDsuite EHR is a cloud-based software.

What are the main features of MDsuite EHR?

MDsuite offers various features, including medical billing, reporting, compliance tracking, charting, and scheduling capabilities.

What level of support does MDsuite EHR offer?

MDsuite offers form submission and phone support options.

Who are the main users of MDsuite EHR?

The main users of MDsuite EHR are healthcare professionals, including physicians, nurses, administrators, and the referring doctor, responsible for patient care and practice management.

MDsuite Software Pricing

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Small Organization

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Within Budget

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Medium Organization

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Outside Budget

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Large Organization

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Outside Budget

MDsuite Software reviews

Overall Rating

5 Reviews

Excellent
40%
Good
20%
Average
0%
Poor
20%
Terrible
20%
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Brenda

Hospital & Health Care

2-10 employees Employees

June 2021

Incompatible Software Integration with MD Suite

June 2021

Incompatible Software Integration with MD Suite

Brenda

Hospital & Health Care

2-10 employees Employees

Pros thumbs-up

MD Suite offers features that align well with our practice's needs. Unfortunately, the integration of MD Suite into our practice has presented challenges.

Cons thumbs-up

We were not informed that MD Suite, being a "cloud-based" EHR, is not compatible with Windows 7. Despite not having changed our Windows platform since the installation, MD Suite decided not to provide customer support for Windows 7 users. This lack of support has caused significant issues for us.

Lexie

Mental Health Care

11-50 employees Employees

May 2020

Easy Appointment Scheduling with MDSuites

May 2020

Easy Appointment Scheduling with MDSuites

Lexie

Mental Health Care

11-50 employees Employees

Pros thumbs-up

The feature I appreciated the most about MDSuites was its ability to easily schedule appointments and keep track of weekly appointments. It proved to be a convenient tool for managing the clinic's scheduling needs.

Cons thumbs-up

However, the primary issue we encountered when using MDSuites was the limitation on the number of individuals who could log in simultaneously. This restriction caused difficulties when multiple staff members needed access to the software at the same time.

Doug

Medical Practice

2-10 employees Employees

February 2020

Significant Issues with MD Suite

February 2020

Significant Issues with MD Suite

Doug

Medical Practice

2-10 employees Employees

Pros thumbs-up

One positive aspect of MD Suite is the LOS calculator, which proves to be useful. The ability to create templates for encounters, notes, and orders is also appreciated.

Cons thumbs-up

Unfortunately, our experience with MD Suite has been quite negative. The implementation and post-installation support were terrible, with little accountability from the company. The cloud-based system we utilized was incredibly slow and frequently experienced hangs. Navigating various areas of the chart was challenging, as only one tab could be viewed at a time. Script errors were a common occurrence, and the software would randomly lose or fail to save important portions of the chart. Editing the OB flow sheet required opening a new encounter, limiting efficiency. Completed notes were saved as unalterable PDF files, preventing addendums. The review bin for labs required repetitive refreshing to clear out old results. Support was unhelpful in resolving these issues, and the lack of tablet or phone support added to the frustration. Additionally, the software's ICD codes did not align with the actual codes in the manuals, leading to potential confusion.

Christopher

Information Technology and Services

2-10 employees Employees

May 2019

User-Friendly Software with Helpful Support

May 2019

User-Friendly Software with Helpful Support

Christopher

Information Technology and Services

2-10 employees Employees

Pros thumbs-up

MD Suite offers user-friendly software that is easy for most office staff to use without extensive training. They also provide ample instructional videos, making it even easier to navigate and utilize the product. The updates are timely and the support provided is helpful, without the need to go through lengthy phone trees. Additionally, their support was especially valuable when transitioning from Compumedic to MD Suite.

Cons thumbs-up

However, there are a few drawbacks to consider. Updating the server can be a challenging task, particularly if you have separate transmission and application servers. The requirement of SQL for management purposes can also be cumbersome, especially when dealing with a corrupted database. Additionally, software support can be costly without a contract, and some users may find the interface layout reminiscent of older Windows versions.

Jeffrey

Medical Practice

11-50 employees Employees

January 2019

Exceptional Support from MD Suite

January 2019

Exceptional Support from MD Suite

Jeffrey

Medical Practice

11-50 employees Employees

Pros thumbs-up

The level of support we received from MD Suite during a challenging period was truly exceptional. They went above and beyond to assist us with our Electronic Health Record (EHR) issues, providing us with valuable guidance and assistance.

Cons thumbs-up

However, it's important to note that our negative experience was primarily due to our hardware support person and not MD Suite itself. This particular individual caused more difficulties for us rather than the software or the company itself.