Medgen EHR

Medgen EHR Pros & Cons

PROS

CONS

  • User-friendly cloud-based software 
  • Advanced functionalities overwhelm users, according to Medgen EHR reviews 
  • Comprehensive practice management tools 
  • Integration dependencies 
  • Offers a breakdown of gross charges 
  • Resource intensive 
  • Fully customizable templates for various specialties 

Medgen EHR Features

Check

Appointment Management/Scheduling

Check

E-prescriptions

Check

Patient Portal

Check

Compliance Tracking

Check

Customizable Forms/Reports

Check

Document Management

Check

Lab Integration

Check

Online Payments

Check

Immunization And Allergy Tracking

Check

Mobile App

Check

Telemedicine

Check

Order Management

Check

Reporting And Analytics

Check

Billing And Invoicing

Check

Insurance Eligibility Verification

Check

Claims Management

Check

Inventory Management

Check

Referral Management

Check

Alerts/Notifications

Check

Patient Demographics

Frequently Asked Questions

Does Medgen EHR support mobile devices?

Yes, Medgen EHR is accessible on mobile app.

How much does Medgen EHR cost?

Medgen EHR offers customized pricing plans to suit your practice's specific needs.

What languages does Medgen EHR support?

Medgen EHR supports the English language.

What level of support does Medgen EHR offer?

Medgen EHR provides phone, email and live chat support.

Who are the typical users of Medgen EHR?

Medgen EHR caters to healthcare practices, especially OB/GYN and Addiction Medicine specialists, ranging from small clinics to large medical facilities.

Medgen EHR Reviews

Overall Rating

9 Reviews

Excellent
56%
Good
0%
Average
11%
Poor
0%
Terrible
33%
Loading
PAMELA
Medical Practice
1-10 employees Employees
May 2024
PERFORMANCE
May 2024
PERFORMANCE
PAMELA
Medical Practice
1-10 employees Employees

Pros thumbs-up

The EMR is simple to navigate and fits our needs perfectly. I have to say that working with customer team has been an absolute joy. Always enthusiastic about helping with any issues or new requests. Their team consistently have a solution for whatever challenge we face.

Cons thumbs-up

When the system goes offline, it can be really challenging to get in touch with someone for assistance. It's frustrating because you're left without immediate help when you need it most.

Kelly
Hospital & Health Care
500+ employees Employees
May 2024
Good low budget solution
May 2024
Good low budget solution
Kelly
Hospital & Health Care
500+ employees Employees

Pros thumbs-up

Customer support, especially our dedicated contact, was amazing and always got things done fast.

Cons thumbs-up

Sometimes, the rush to get things done quickly actually worked against us. Changes would be implemented before the team really thought things through or did any proper testing, which, in hindsight, was our own mistake. We should have been more thorough in reviewing before rushing into changes.

Maneesh
Hospital & Health Care
11-50 employees Employees
May 2024
Medgen is excellent.
May 2024
Medgen is excellent.
Maneesh
Hospital & Health Care
11-50 employees Employees

Pros thumbs-up

The system is incredibly easy to find your way around, making daily tasks much more manageable. What really stands out for me is the support provided by the Medgen Administrators. Anytime I've needed assistance, he's been there, consistently offering helpful and timely solutions.

Cons thumbs-up

There weren't too many issues for me to deal with. However, it took some time to get the hang of developing reports, which was a bit of a learning curve for me.

Adena
Medical Practice
11-50 employees Employees
May 2024
Medgen Billing
May 2024
Medgen Billing
Adena
Medical Practice
11-50 employees Employees

Pros thumbs-up

The system is simple to operate. Their customer support is absolutely excellent!

Cons thumbs-up

I don't have any complaints about Medgen. If any issues come up, I just reach out, and I always get the help I need from their support team. They've been really reliable whenever something goes wrong.

John
Hospital & Health Care
51-100 employees Employees
April 2023
Stay Away!
April 2023
Stay Away!
John
Hospital & Health Care
51-100 employees Employees

Pros thumbs-up

There's really nothing appealing about Medgen compared to other EHRs.

Cons thumbs-up

You literally have to ask for permission for every single task you want to do in the EHR. Even the so-called "super users" can't add other users or make any changes to the settings. They're pricey to begin with, and they find ways to charge you for every little thing. Even after you've canceled their services, they still charge $250 a month just for access to old records when someone requests them. On top of that, the software is outdated and difficult to navigate. My advice? Keep searching, just close your eyes, pick something at random, and you'll probably find a better EHR than this one.

Micah
Medical Practice
1-10 employees Employees
May 2022
look elsewhere, this product will not help your productivity
May 2022
look elsewhere, this product will not help your productivity
Micah
Medical Practice
1-10 employees Employees

Pros thumbs-up

There's not much to like about this program. It's neither intuitive nor easy to navigate.

Cons thumbs-up

The prescribing feature on this software is way too complicated, and you can't easily track trends in lab results. It also requires way too many clicks just to get things done!

malky
Medical Practice
1-10 employees Employees
April 2021
I use this as my EHR and its pretty good
April 2021
I use this as my EHR and its pretty good
malky
Medical Practice
1-10 employees Employees

Pros thumbs-up

I love how simple it is to operate and how easy it is to train new employees on. They really think ahead about anything we might require and are always rolling out updates and improvements.

Cons thumbs-up

I really don't like how frequently the system goes down, even though it has improved over the past few months. Another thing that bothers me is being charged for every fax and eligibility check we do. Plus, it's annoying that when you send a fax from a patient's chart, you have to close the chart and reopen it just to document what you did. It's an extra step that feels unnecessary and slows down the workflow.

Dalal
Alternative Medicine
1-10 employees Employees
August 2020
The worse EMR, EHR on the market Expensive, poor support, not costumisable
August 2020
The worse EMR, EHR on the market Expensive, poor support, not costumisable
Dalal
Alternative Medicine
1-10 employees Employees

Pros thumbs-up

It's not easy to navigate, and the features are difficult to use.

Cons thumbs-up

The system is redundant, hard to operate, and overall ineffective.

Daniel
Not Specified
N/A Employees
October 2016
Excellent product
October 2016
Excellent product
Daniel
Not Specified
N/A Employees

Pros thumbs-up

I'm satisfied with it. Great features are being added, and the support system is flawless. There are multiple new features being rolled out, and it's fantastic for OBGYN as well.

Cons thumbs-up

Learning how to develop reports took me quite a bit of time, as it was not as intuitive as I expected.