Medicat

PROS

CONS

  • Tailored workflows for academic institutions 
  • Getting started with advanced features may take additional setup and customization
  • Secure patient portal improves communication and engagement 
  • Integration challenges with certain third-party applications may arise 
  • Seamless e-prescribing streamlines medication management processes 
  • Some team communication tools could be improved 
  • Supports immunization tracking to ensure student safety 
  • Offers responsive customer support for timely assistance 

Medicat Features

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Appointment Management/Scheduling

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E-prescriptions

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Patient Portal

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Compliance Tracking

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Customizable Forms/Reports

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Document Management

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Lab Integration

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Online Payments

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Immunization And Allergy Tracking

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Mobile App

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Telemedicine

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Order Management

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Reporting And Analytics

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Billing And Invoicing

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Insurance Eligibility Verification

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Claims Management

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Inventory Management

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Referral Management

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Alerts/Notifications

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Patient Demographics

Today's most popular FAQs

Does Medicat offer a free trial?

No, Medicat does not offer a free trial.

What are the main features of Medicat?

The main features of Medicat include document management, a patient portal, business intelligence, e-prescribing, practice management, and workflow automation.

What languages does Medicat support?

Medicat supports the English language.

What level of support does Medicat provide?

Medicat provides ticketing and help center support options. Their support staff has an amazing depth and breadth of product knowledge and helps users resolve their issues in a timely manner.

What type of pricing plans does Medicat offer?

Medicat offers customizable and flexible pricing. Request a custom pricing quote based on your organization's needs right away!

Medicat Pricing

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Small Organization

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Within Budget

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Medium Organization

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Within Budget

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Large Organization

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Within Budget

Medicat reviews

Overall Rating

6 Reviews

Excellent
67%
Good
17%
Average
0%
Poor
17%
Terrible
0%
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Heather P.

Medical Practice

50+ Employees

August 2024

Frequent crashes and constant disruption

August 2024

Frequent crashes and constant disruption

Heather P.

Medical Practice

50+ Employees

Pros thumbs-up

Being able to access students' records along with their insurance details from within the system is something I find incredibly useful, since it streamlines verification and saves me time.

Cons thumbs-up

I really disliked Medicat; it crashed so frequently that I often had to wait ages for it to restart and stabilize before I could continue, which was incredibly frustrating and consistently disrupted my workflow.

Kyle R.

Medical Practice

50+ Employees

July 2024

Genuinely strong customer support

July 2024

Genuinely strong customer support

Kyle R.

Medical Practice

50+ Employees

Pros thumbs-up

From my experience, their customer support and overall corporate ethos are genuinely strong; they seem to truly underst and their customers' needs and consistently show a real commitment to meeting what we require.

Cons thumbs-up

I'm still on the original legacy software and it shows , the interface has a number of design flaws that make day-to-day use frustrating, although I'm aware those issues are slated to be corrected in the Medicat One update.

Angie C.

Medical Practice

50+ Employees

July 2024

streamlines daily workflow

July 2024

streamlines daily workflow

Angie C.

Medical Practice

50+ Employees

Pros thumbs-up

What I really value about this platform is how intuitive it is, because it streamlines my workflow and helps me complete my daily job tasks more efficiently every single day.

Cons thumbs-up

I'd like to see more local, in-person training opportunities so I can deepen my underst anding of the system's administrative functions and feel more confident h andling back-end tasks.

Betsy G.

Hospital and HealthcCare

50+ Employees

July 2024

Easy appointment and patient portal setup

July 2024

Easy appointment and patient portal setup

Betsy G.

Hospital and HealthcCare

50+ Employees

Pros thumbs-up

One of the things I really value is how easily we can set up appointments, manage scheduling, keep documentation and use the patient portal specifically tailored for our students, because that functionality has been a big help. In my experience, Medicat does a solid job of guiding users through how electronic records change workflows and encouraging you to rethink processes rather than just transplanting old habits. New hires tend to pick it up faster than most EHRs I've seen and their support team consistently responds to tickets promptly and takes time to hear requests and suggestions.

Cons thumbs-up

Although we've gradually learned where to pull the reports that best meet our data requirements, getting there has been a real challenge and felt like an uphill battle at times. When we run reports from the two different reporting tools, it's annoying and confusing to get mismatched numbers because each option appears to use different underlying logic that isn't explained, which makes comparisons frustrating and time-consuming; BI Pro has started to bridge that gap for us. The multi-clinic patient portal is a step forward in many respects, but it still needs refinement because it doesn't feel intuitive for end users to navigate and while we've managed to devise some workarounds to compensate, those fixes aren't simple to implement unless your IT team includes someone with fairly advanced coding skills.

Robert S.

Medical Practice

500+ Employees

January 2024

H andles immunizations and documentation

January 2024

H andles immunizations and documentation

Robert S.

Medical Practice

500+ Employees

Pros thumbs-up

I use it to h andle immunizations and all of the associated documentation and because it's integrated with the EMR component I can pull everything up in one place, plus the customer service team is consistently very responsive whenever I reach out.

Cons thumbs-up

Although the older product felt overly "user driven" and put too much on the end user, the newest version has resolved that problem and I now find the workflow much more polished and intuitive.

Amy B.

Mental Health Care

50+ Employees

August 2023

Record every client interaction portal

August 2023

Record every client interaction portal

Amy B.

Mental Health Care

50+ Employees

Pros thumbs-up

One thing I appreciate about Medicat is that I can record every client interaction by sending emails through the portal, which means I have a clear, centralized log of all communications.

Cons thumbs-up

That said, the calendar doesn't sync with Google Calendar, which throws off my scheduling and I found the process of creating documents to be awkward and more difficult than it should be.