Pros 
There are several useful features, and the application is simple to use. In case of any problems or concerns, the customer support team is always ready to answer and will assist you to their maximum potential. It's also simple to communicate with your team using the messaging function.
Cons 
I cannot recall having a negative experience when working with MediLinks. Excellent features, no glitches, and a fantastic team.
Pros
End-user convenience is commendable in this software. Customizing the user interface and reports is also advantageous.
Cons
The fact that the software was not web-based and was not cheap.
Pros
Almost all of the EHRs are a bit complicated due to the nature of the tasks they need to accomplish. MediLink, however, has proven itself to be one of the easiest to learn and operate. And this ease is not limited to the hospital staff, as the patients are also able to access their files, lab results, and payments all with the click of a button. They have been pleased by the services we offer. The software is flexible, and the team is good at helping you restructure it to match the exact requirements of your practice.
Cons
It’s a good thing that this is cloud- or web-based. But that also means that it comes with its own web-related problems. like slowdowns, lags, and outages. It doesn’t save the progress automatically, so if you face a power or internet outage, there’s a very good chance you've lost your data completely. I would have preferred a local server-based version if they offered. The slowdown is very apparent when you’re trying to create a new file and enter the data quickly. It adds a lot of time instead of saving you any.
Pros
I appreciate how thorough the material outcome surveys are.
Cons
Follow-up forms for customer service are difficult to develop and specialize in under this software.
Pros
It is simple to use, I can always locate what I needed, and I can communicate with several other APTA participants.
Cons
I do not have any complaints regarding the application because it's so easy to use.
Pros
For SOAP notes and assessments, I like being able to use the drop-down arrows. This allows me to perform reporting more quickly. In addition to writing goals, I also use the mastery setting feature. This makes it easier for me to keep records of my data and determine when my objectives are achieved.
Cons
The feeding therapy template is my least favorite feature. I'd like something a little more specific or divided into sections for various ages.
Pros
It's helpful to have all of your diagnosis documentation and objectives in one location. When you get the hang of how everything is laid out, you'll be able to finish your notes easily.
Cons
The program should be made more user-friendly. Some sections are outdated and repetitive, making documentation more difficult than it needs to be. Sections of the visual structure are rather crowded. There's just not enough or too much space to type notes in certain sections of the documentation.
Pros
I like that it's targeted towards children and that importing and converting data from an old software application to a new one has been fairly straightforward.
Cons
We have recently switched over to this software. As a result, stating the cons is challenging. However, when using the therapy notes section, there are a few features that could be improved.
Pros
This platform is all-inclusive, and the ability to handle several offices from one location is extremely convenient. Patient information is both available and safe. The method is also adaptable to a variety of professions. The billing and administrative parts are my favorites because they allow for better claim monitoring as well as detailed reports that would require hours to create by hand.
Cons
My least favorite thing about this application is not being able to label a patient late or measure attendance by a range of dates rather than total.
Pros
MediLinks has exceeded our expectations in terms of meeting our needs for both employees and therapists, as well as the ability to plan, manage records, and bill from a single source, all for a low subscription charge. We are now able to monitor our payments in real-time and are saving lots of money, all thanks to Medilinks team.
Cons
There isn't anything that we don't really like. The therapists do wish they could customize the SOAP notes more, but they admire the attention to detail that it necessitates.
