MediOffice Reviews

Overall Rating

24 Reviews

Excellent
58%
Good
25%
Average
13%
Poor
0%
Terrible
4%
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Barry F.
Medical Practice
10+ Employees
September 2025
Overall good tool
September 2025
Overall good tool
Barry F.
Medical Practice
10+ Employees

Pros thumbs-up

Very interactive solution. Has streamlined my practice. No physical notes to carry. Has everything at my fingertips including scan reports
I don't use all the features but I might if I was starting again.

Cons thumbs-down

The browser back button logs me out. Which is a bit of a pain as you then have to login all over again

Gavin B.
Health, Wellness and Fitness
10+ Employees
September 2025
Excellent software
September 2025
Excellent software
Gavin B.
Health, Wellness and Fitness
10+ Employees

Pros thumbs-up

It is user friendly soltion and the customer support is awsomeee. I love it.

Cons thumbs-down

Does not integrate with external hospital portals (eg. HMS2 at Spire and Ultragenda at Circle) .....

Emma K.
Medical Practice
10+ Employees
July 2025
Medioffice Making Private Practice Easy
July 2025
Medioffice Making Private Practice Easy
Emma K.
Medical Practice
10+ Employees

Pros thumbs-up

It is easy to use and allows you to run the private medical practice for a specialist very efficiently.

Cons thumbs-down

Patients sometimes find it hard to use the portal but 80 - 90 % find it easy. When sending information to GP's just needs to be more aware of patient confidentiality and making it easy for the GP's to open documentation that we send.

NEIL H.
Hospital and HealthcCare
10+ Employees
March 2025
10/10 software
March 2025
10/10 software
NEIL H.
Hospital and HealthcCare
10+ Employees

Pros thumbs-up

Medioofice is very interactive and user-friendly, I highly recommended this.

Cons thumbs-down

mobile phone app can be a bit slow.

Seb S.
Health, Wellness and Fitness
10+ Employees
March 2025
highly functional solution
March 2025
highly functional solution
Seb S.
Health, Wellness and Fitness
10+ Employees

Pros thumbs-up

Easy navigation of patient documents, even on phone. Operation notes are prepopulated using 'forms'.

Cons thumbs-down

The NHS computer internet is so slow the connection drops out regularly and I have to log back in after every patient.

Angela N.
Medical Practice
10+ Employees
December 2024
An honest review from a very happy secretary
December 2024
An honest review from a very happy secretary
Angela N.
Medical Practice
10+ Employees

Pros thumbs-up

it is so easy to use, everything you need to access is only ever one click away. Navigation is super simple, everything you need to do is made uncomplicated and easy and the invoicing is SO easy it makes the process hugely quicker than previously.
and the letters are so easy to compose and send.
Tasks are fantastic, all visible on one screen.
The layout is so user friendly.
Its almost like a medical secretary designed it!!
and the ongoing support and help from them is incredible, no more lengthy waits on hold for someone from IT to answer the phone....problems are solved in minutes, not days!
Oh and the phone app is great as well!

Cons thumbs-down

Genuinely can't think of one! and if I did think of one they have a process where you mention it to them and then suddenly its addressed in the next update and what you thought might be h andy becomes available! A real life 'your wish is our comm and' scenario!!

Joyti S.
Hospital and HealthcCare
50+ Employees
December 2024
Budget friendly tool
December 2024
Budget friendly tool
Joyti S.
Hospital and HealthcCare
50+ Employees

Pros thumbs-up

There are three main aspects our group Total Orthopaedics moved to Medioffice:
Firstly, the price point is very competitive. We have half our monthly outlay.
Secondly, the database is very customisable to our specific needs
Thirdly, the support is excellent with a very quick resolution of any issues

Cons thumbs-down

There is not too much to dislike, but one of the issues we have had is ability to task third parties by email without giving them access to the database.

Renata S.
Accounting
50+ Employees
September 2024
Great Consultant Invoicing System
September 2024
Great Consultant Invoicing System
Renata S.
Accounting
50+ Employees

Pros thumbs-up

Highly efficient for medical consultants and admin staff.
Supports EDI for insurance billing.
Reduces manual data entry with automation features.
Provides comprehensive financial insights through reporting.

Cons thumbs-down

Occasional challenges with insurance payment tracking, which may need external follow-ups.

Jo J.
Medical Practice
10+ Employees
September 2024
Medioffice is looking excellent so far!!!
September 2024
Medioffice is looking excellent so far!!!
Jo J.
Medical Practice
10+ Employees

Pros thumbs-up

I like the fresh new look compared to a different older system I was using. I think all the new features will save valuable time. I like that patients can also use the system themselves to book appointments and see their letters and results that you have given permission for. Accounts is made easy as patients can pay and their money is allocated straight onto the system.

Cons thumbs-down

Nothing! We are very pleased with how MediOffice is going so far.

Sakis P.
Medical Practice
10+ Employees
July 2024
Excellent Patient Management platform
July 2024
Excellent Patient Management platform
Sakis P.
Medical Practice
10+ Employees

Pros thumbs-up

Multiple functionalities, great dictation and transcribing module, fantastic customer support.

Cons thumbs-down

So far there is nothing important to mention.