Pros ![]()
Very interactive solution. Has streamlined my practice. No physical notes to carry. Has everything at my fingertips including scan reports
I don't use all the features but I might if I was starting again.
Cons ![]()
The browser back button logs me out. Which is a bit of a pain as you then have to login all over again
Pros ![]()
It is user friendly soltion and the customer support is awsomeee. I love it.
Cons ![]()
Does not integrate with external hospital portals (eg. HMS2 at Spire and Ultragenda at Circle) .....
Pros ![]()
It is easy to use and allows you to run the private medical practice for a specialist very efficiently.
Cons ![]()
Patients sometimes find it hard to use the portal but 80 - 90 % find it easy. When sending information to GP's just needs to be more aware of patient confidentiality and making it easy for the GP's to open documentation that we send.
Pros ![]()
Medioofice is very interactive and user-friendly, I highly recommended this.
Cons ![]()
mobile phone app can be a bit slow.
Pros ![]()
Easy navigation of patient documents, even on phone. Operation notes are prepopulated using 'forms'.
Cons ![]()
The NHS computer internet is so slow the connection drops out regularly and I have to log back in after every patient.
Pros ![]()
it is so easy to use, everything you need to access is only ever one click away. Navigation is super simple, everything you need to do is made uncomplicated and easy and the invoicing is SO easy it makes the process hugely quicker than previously.
and the letters are so easy to compose and send.
Tasks are fantastic, all visible on one screen.
The layout is so user friendly.
Its almost like a medical secretary designed it!!
and the ongoing support and help from them is incredible, no more lengthy waits on hold for someone from IT to answer the phone....problems are solved in minutes, not days!
Oh and the phone app is great as well!
Cons ![]()
Genuinely can't think of one! and if I did think of one they have a process where you mention it to them and then suddenly its addressed in the next update and what you thought might be h andy becomes available! A real life 'your wish is our comm and' scenario!!
Pros ![]()
There are three main aspects our group Total Orthopaedics moved to Medioffice:
Firstly, the price point is very competitive. We have half our monthly outlay.
Secondly, the database is very customisable to our specific needs
Thirdly, the support is excellent with a very quick resolution of any issues
Cons ![]()
There is not too much to dislike, but one of the issues we have had is ability to task third parties by email without giving them access to the database.
Pros ![]()
Highly efficient for medical consultants and admin staff.
Supports EDI for insurance billing.
Reduces manual data entry with automation features.
Provides comprehensive financial insights through reporting.
Cons ![]()
Occasional challenges with insurance payment tracking, which may need external follow-ups.
Pros ![]()
I like the fresh new look compared to a different older system I was using. I think all the new features will save valuable time. I like that patients can also use the system themselves to book appointments and see their letters and results that you have given permission for. Accounts is made easy as patients can pay and their money is allocated straight onto the system.
Cons ![]()
Nothing! We are very pleased with how MediOffice is going so far.
Pros ![]()
Multiple functionalities, great dictation and transcribing module, fantastic customer support.
Cons ![]()
So far there is nothing important to mention.

