Pros 
Medios EHR has an excellent patient portal. It helps our clients schedule or cancel appointments and access and share their information, histories, and lab results with our healthcare professionals. It also notifies for any upcoming or overdue appointments.
Cons 
The reporting features included with the package are disappointing. Having pre-made reports is good but they should be customizable to meet our requirements. Customer service is also extremely slow.
Pros
I've been using Medios as my EHR platform and the training session they provided was excellent, since they go over every potential issue you might encounter while using the software and explain things in plain, easy-to-underst and language that made the learning curve much less intimidating. Their customer care team is continually available to help me resolve technical, billing, or other general complaints as promptly as possible, which I find both impressive and very reassuring.
Cons
Occasionally I notice Medios EHR Software glitching during use, which can be a bit frustrating in the moment, but in my experience it typically corrects itself within a few minutes and returns to normal operation.
Pros
For our practice, Medios EHR Software performs reliably and aligns closely with our specific preferences and needs, h andling tasks the way we expect; the training sessions were extremely helpful for my team, as they thoroughly demonstrated every feature with great clarity.
Cons
However, I find it problematic that there aren't any technical support representatives available overnight and I strongly feel they need to provide round-the-clock, 24/7 assistance since uninterrupted support is crucial for maintaining our dem anding workflow.
Pros
I've noticed the application operates very smoothly and the training session was incredibly enlightening; every question we raised was addressed thoroughly and I walked away with all the details necessary to incorporate it into our daily workflow.
Cons
We find the list of insurance providers frustratingly sparse, so we often have to add missing carriers by h and, a manual process that eats up valuable time and slows down our workflow considerably.
Pros
Within our practice everyone on the staff has been really pleased with this software, since it's straightforward to operate and highly adaptable so we can tailor settings and records for each individual patient; as a result, building and organizing patient files has become literally a hundred times simpler than before.
Cons
At the moment I can't find anything negative to report about it.
Pros
In my experience, this EHR includes all the core functions you would expect from such systems and as a result we no longer have to rely on paper charts or printed reports anymore.
Cons
I find that customer support doesn't consistently give us the answers we need, which becomes frustrating when problems crop up and require prompt resolution.
Pros
I find that Medios manages everything from appointment scheduling and billing to patient records and it performs flawlessly.
Cons
My only real complaint is that whenever I reach out for assistance, their customer support is almost non-existent.
Pros
From my experience, the software arrives well-prepared; whenever I encounter issues using the app they promptly address them and take time to clarify everything clearly as well.
Cons
I've noticed that several options are restricted, which reduces the level of control and flexibility I would like to have.
Pros
Frankly, there isn't anything about Medios that I view as good and I struggle to point to a single positive feature.
Cons
I'm regretting our decision to adopt this software because it keeps freezing on me and after customizing the field options I have no idea how to fix a form when it breaks.
Pros
In my experience, they offered one-on-one training to every staff member, something I haven't seen from other EMR vendors and they genuinely did everything to completely satisfy us.
Cons
I honestly can't find anything about this product that I disliked.
