MEDISOFT

What Is MEDISOFT?

MEDISOFT, developed by CompuGroup Medical (CGM), is a medical billing and practice management platform for healthcare practices. It offers an integrated payment solution with efficient transactions. The platform also handles the daily basics, electronic claims, scheduling, reporting, and patient records.

Practices can run it in the cloud or install it on-premises, depending on what their IT setup can support. For practices that also need clinical documentation, MEDISOFT Clinical EHR pairs with it and adds e-prescribing, progress notes, and chart tools on top of the practice management side.

What Is MEDISOFT Best Known For?

MEDISOFT is best known for its automated electronic patient statement management for healthcare practices. The system creates and sends statements without staff having to do it by hand, and patients can pay right there when they get the bill. The software is a strong fit for practices with high billing volumes, ones trying to cut back on paper statements, or offices that just want fewer manual steps in collecting payments.

How Much Does MEDISOFT Cost?

MEDISOFT software pricing starts at $675 as a one-time payment. This plan, known as MEDISOFT Basic, includes electronic claims readiness, an appointment scheduler, paper superbills, support for Windows 10 Professional or higher, and more than 20 reports. Further pricing tiers of the software are as follows:

• MEDISOFT Advanced: $1,749 (one-time)
• MEDISOFT Network Pro: $4,839 (one-time)
• MEDISOFT Cloud: $109/user/month

A 14-day free trial is also available. In addition to the base subscription costs, organizations should account for the following potential expenses:

• Implementation: Usually priced between $500–$2,500 (one-time), covering setup, license activation, and configuration, with cloud usually cheaper than perpetual
• Data Migration: Commonly priced in the range of $750–$5,000 (one-time), rising with how many patients, claims, and billing history need to move over
• Training And Onboarding: Typically falls around $300–$1,500 (one-time), for extra staff training past the standard package, most common in multi-provider practices
• Integrations: Often come in between $1,000–$6,000 (one-time), depending on how many clearinghouses, EHR platforms, or lab systems need to connect
• Customization And Configuration: Usually priced between $500–$3,000 (one-time), for custom report templates, superbill formatting, and workflow tweaks in specialty practices

Users tend to describe MEDISOFT's pricing as reasonable, especially for the perpetual license option. Many say the price is one of the main reasons they chose it over other software. Some small practices, though, find the cloud version too pricey for their budget.

For accurate pricing based on your organization’s needs, it’s recommended to request a custom MEDISOFT software price estimate.

Disclaimer: The pricing is subject to change.

MEDISOFT Integrations

The software supports integration with platforms such as:

• Billflash
• RelayHealth

How Does MEDISOFT Work?

Here’s how you can navigate the software’s dashboard and make use of its features: 

• Log in to the software using your credentials
• Manage patient appointments through the Office Hours scheduler
• Create, submit, and track insurance claims from start to finish
• Send appointment reminders by text, email, or phone, whichever the patient prefers
• Send patient statements electronically and let patients pay online
• Scan insurance cards with the OCR tool so the details fill in the patient chart on their own
• Choose from over 200 ready-made reports for finances, managed care, and daily operations
• Draft letters and medical documents with the Final Draft word processor
• Send prescriptions to the pharmacy and receive refill requests back
• Check a patient's copay, coinsurance, and deductible directly in their chart before the visit

You can also schedule a free MEDISOFT software demo to learn more about the software’s functionalities.

Who Is MEDISOFT For? 

MEDISOFT offers scalable medical billing and medical practice management software suitable for healthcare practices of all sizes and types. It is typically used by:

• Healthcare providers
• Multi-specialty clinics
• Solo practitioners
• Medical billing companies 

MEDISOFT Use Cases 

Based on our analysis of user reviews and MEDISOFT software's current capabilities, we have identified key scenarios where this software may be a good fit for healthcare organizations and medical practices: 

1. Multi-Provider Practices Coordinating Scheduling Across Locations 

Once a practice has more than one provider or more than one office, calendars start to conflict. Staff ends up spending real hours just reconciling schedules between sites, hours that could go toward patients instead. MEDISOFT's Office Hours scheduler and simultaneous multi-user access put every provider's appointments in one shared view, so that reconciliation work mostly goes away. 

2. Medical Billing Companies Managing Claims For Multiple Clients 

Billing companies handling several client accounts have to track submissions, remittances, and clearinghouse activity for practices they may never speak to directly. MEDISOFT keeps that work in one place with claims tracking, ERA posting, and clearinghouse integrations, so reimbursement details for multiple providers don't end up scattered across spreadsheets and inboxes. 

3. Practices Improving Reimbursement Turnaround Through Electronic Claims 

Paper claims and manual submissions slow everything down, and incomplete or inaccurate information reaching the payer only makes it worse. Denials climb, cash flow suffers. MEDISOFT shortens that cycle with electronic claims scrubbing, acceptance and rejection reporting, and eligibility verification that surfaces copay and deductible details before the patient even arrives. 

4. Practices Reducing No-Shows And Manual Patient Outreach 

Calling patients and mailing statements takes staff hours, and appointments still get missed anyway. MEDISOFT automates that outreach through SMS, email, and phone reminders, plus electronic statements and online booking through Vosita, cutting down both no-shows and the manual follow-up work. 

5. Practices Reducing Front-Desk Data Entry And Check-In Errors 

Manual check-in leads to typos and slow intake, especially when the waiting room fills up. Paper forms just make it worse. MEDISOFT's mobile patient kiosk handles check-ins, and insurance card OCR scanning pulls information straight into patient charts, so front-desk staff spend less time typing and correcting. 

MEDISOFT User Sentiment 

Is MEDISOFT Right For You? 

If you are a healthcare provider or medical billing company looking for one system to manage billing and practice operations, MEDISOFT is a solid option. Its Mobile Patient Kiosk lets patients check in without paper forms, and the software works for a single provider just as well as a multi-location practice. More than 100,000 providers use it already. MEDISOFT also supports HIPAA compliance and backs up your data automatically, with disaster recovery included so a system failure doesn't mean lost records.

Contact us at (315) 215-3447 so our team of experts can help you make the right decision.

MEDISOFT Features 

Here are a few key features of MEDISOFT software:

Appointment Scheduler

Office Hours gives practices a calendar for booking patients. Staff can check open slots, set provider availability, and get patients on the schedule without much back and forth. Templates, wait lists, and a choice of calendar views come with it, so the front desk isn't stuck rebuilding the schedule from scratch every day. It also comes with a calendar view where users can add a column to display and organize their appointments by facility. 

Reports

MEDISOFT ships with more than 200 built-in reports covering billing, collections, finances, and productivity. If none of those fit what a practice needs, users can build their own. These reports are what practices lean on to catch problems early and see where revenue is being lost. 

Eligibility Verification

The software checks a patient's insurance eligibility at the point of care and shows co-pay, co-insurance, and remaining deductible right in the chart. That saves staff the trouble of logging into a separate clearinghouse portal just to confirm coverage. 

Electronic Claims

MEDISOFT handles claims in various forms, including paper CMS 1500s and UB-04s, and connects directly with the practice management side of the system. Reconciliation reports let staff track exactly where a claim stands at any point. Payment processing, contractual adjustments, and adjustment reconciliation posting are all part of the same workflow, so staff isn‘t switching between systems to manage a claim from start to finish. 

Built-In Word Processor 

Final Draft is MEDISOFT's built-in word processor. Staff use it to write consent forms, insurance appeal letters, HIPAA paperwork, and other practice documents. It includes a medical spell checker, ready-made templates, mail merge, and backup tools, so staff don't have to build the same document from scratch every time. 

Patient Kiosk And Intake 

MEDISOFT Mobile comes with a patient kiosk for iOS and Android tablets. Patients can check in, confirm their demographic details, sign forms electronically, and update their own records before they even sit down with a provider. That information flows directly into MEDISOFT, which cuts down on manual entry for the front desk and moves registration closer to paperless. 

Automated Appointment Reminders 

Through CGM CONNECTION, MEDISOFT sends appointment reminders by text, email, or voice call. Staff write their own reminder messages, see confirmations as patients respond, and manage all of it from the same schedule they already use day to day. Reminders can go out in multiple languages, and practices choose how many times a reminder retries before it gives up. 

Insurance Card OCR Scanning 

MEDISOFT can scan both sides of a patient's insurance card and pull the details straight into their record as text. This cuts down on typing errors, keeps insurance information accurate, and saves staff a step during registration. 

ePrescribing 

MEDISOFT covers electronic prescribing, including sending prescriptions, handling refill requests, and reviewing a patient's medication history. It flags drug interactions and allergies, checks formulary status, tracks prescription status, verifies eligibility, calculates dosages, and supports Electronic Prescribing of Controlled Substances (EPCS). 

MEDISOFT Pricing Plans 

Disclaimer: The pricing is subject to change.

You can also explore Medisoft alternatives to compare other options and choose the right solution for your medical practice.