MicroMD EHR Reviews

Overall Rating

35 Reviews

Excellent
51%
Good
40%
Average
6%
Poor
3%
Terrible
0%
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David
Heart Lab Diagnostics.
2-9 Employees
May 2022
Love it.
May 2022
Love it.
David
Heart Lab Diagnostics.
2-9 Employees

Pros thumbs-up

After using a number of other EMR programs, I figured MicroMD to be among the most user-friendly and to have the fewest crashes and glitches. For a small practice, this is an excellent method.

Cons thumbs-down

Instead of having to shut one window before opening another, I'd like to be able to have several windows open simultaneously.

Nicole
Southern Illinois Regional Wellness Center
10-49 Employees
May 2022
Not the best.
May 2022
Not the best.
Nicole
Southern Illinois Regional Wellness Center
10-49 Employees

Pros thumbs-up

For me, I think the only good part is the support and their prompt response.

Cons thumbs-down

This software is really difficult to use. The reporting systems are old and hard to navigate. The reporting isn't geared toward CMS reporting results.

Kristie
atlii
10-49 Employees
April 2021
Satisfied customer.
April 2021
Satisfied customer.
Kristie
atlii
10-49 Employees

Pros thumbs-up

They were exceedingly informative and supportive from the moment we moved to MicroMD EHR. The application is simple to use and does a lot of heavy work for you. In the back end, changes are done on a regular basis to keep up with the evolving healthcare landscape. This application comes highly recommended. It was well worth the money.

Cons thumbs-down

The fact that there isn't a mail merge option.

Jennifer
mckesson technologies
100-499 Employees
April 2021
Good usability.
April 2021
Good usability.
Jennifer
mckesson technologies
100-499 Employees

Pros thumbs-up

This software has been very beneficial to our billing operations. In one computer, we have access to all of the patient's details and history. We have access to insurance documents as well as benefits and qualifications information.

Cons thumbs-down

Nothing worth stating.

Teresa
University Family Practice
10-49 Employees
April 2021
Ease of navigation.
April 2021
Ease of navigation.
Teresa
University Family Practice
10-49 Employees

Pros thumbs-up

The ease at which you can maneuver across the system from one activity to the next, as well as the online chat feature for discussing an issue or a training question. We've been very pleased with the system's general functionality as well as the outstanding customer support.

Cons thumbs-down

The fact that the online messenger is only open from 10 a.m. to 12 p.m. on Fridays.

Dori
InnoMed Management Group
2-9 Employees
April 2021
For small to medium practices.
April 2021
For small to medium practices.
Dori
InnoMed Management Group
2-9 Employees

Pros thumbs-up

Because of the low setup costs and simplicity of use, I always recommend this product for small to medium practices. It's simple to learn, and the billing management and procedure are both easy and intuitive. The training is fantastic.

Cons thumbs-down

I can not think of a con. I believe it is the simplest and most cost-effective choice.

Valerie
Dr max noel
2-9 Employees
April 2021
Top-Notch.
April 2021
Top-Notch.
Valerie
Dr max noel
2-9 Employees

Pros thumbs-up

This is the finest and most user-friendly application I've ever seen. It's got it all! It is really easy to use. You don't need any other systems to look up patient records, do billing, collection, deliver bills, process payments, and so much more. Customer support is very friendly and professional, and you won't have to wait long to talk with them on the line.

Cons thumbs-down

Although its features make it worth it, it is still a little expensive.

Melinda
Caedel Medical Group
10-49 Employees
April 2021
Has improved our work efficiency.
April 2021
Has improved our work efficiency.
Melinda
Caedel Medical Group
10-49 Employees

Pros thumbs-up

I like how the program evolves and improves year after year. Our office will spend less time contacting patients to verify appointments, giving regular test result calls, and informing patients that their medications have been shipped thanks to the program. It helps us to easily scan and monitor a patient's chart.

Cons thumbs-down

The call center workers have a strong accent that makes it difficult to comprehend them at times.

Lena
Premier Heart and Vein Care
500-999 Employees
April 2021
Robust system.
April 2021
Robust system.
Lena
Premier Heart and Vein Care
500-999 Employees

Pros thumbs-up

It's not a one-size-fits-all program. There are numerous approaches to completing various tasks. You can choose the workflow that best suits your schedule.

Cons thumbs-down

Their main customer care is located on the East Coast, while I am located on the West Coast. When a problem appears, contacting the provider for a prompt resolution is difficult. Their team is sometimes slow to react.

Krystal
Mountain Park Health Center
2-9 Employees
April 2021
Registered Dietitian Perspective.
April 2021
Registered Dietitian Perspective.
Krystal
Mountain Park Health Center
2-9 Employees

Pros thumbs-up

I really like how it's so simple to use and customize. It creates models and macros for fast note-taking and documenting of SOAPs.

Cons thumbs-down

Once you've created a template, a few of the sections are tedious to eliminate because you have to press into each group separately and delete it.