MTBC EHR

What Is MTBC EHR?

Overview

MTBC EHR, now known as CareCloud, is a cloud-based electronic health records software solution designed for healthcare facilities of all sizes. The software provides a comprehensive suite of tools for practice management, medical billing, patient health records management, healthcare analytics, and more. It empowers medical providers across various specialties to deliver efficient care, make data-driven decisions and maximize revenue through a unified interface.

MTBC EHR Pricing

Pricing varies based on your practice’s size, type, and needs. Contact us for a personalized pricing quote tailored to your specific requirements.

MTBC EHR Integrations

The software integrates with various third-party platforms, including:

How Does MTBC EHR Work?

Here's how you can navigate the MTBC EHR dashboard after logging in:

  • Access the full suite of EHR tools for documentation, prescribing, billing and more
  • View and manage patient data and health records in a centralized online database
  • Coordinate care with other healthcare providers by securely sharing patient records
  • Enter clinical notes, order tests and medications, and review lab results digitally
  • Perform administrative tasks like scheduling, tracking referrals and follow-ups
  • Access analytics and reporting tools to improve outcomes and practice performance
  • Bill insurance seamlessly through an integrated revenue cycle management system
  • Customize the software interface and workflows to fit your unique care process

You can also schedule a free MTBC EHR demo to get a closer look at the software's functionalities.

Who Is MTBC EHR For?

MTBC is suitable for healthcare facilities of all sizes across 70+ medical specialties, including:

  • Internal Medicine
  • General Surgery
  • Neurology
  • Pain Management
  • Orthopedics

MTBC EHR Features

The software offers the following core features:

  • Revenue Cycle Management

MTBC medical billing platform offers comprehensive billing solutions to help practices improve financial performance. These customizable solutions work to streamline billing workflows, maximize insurance reimbursements, and enhance overall practice efficiency. Users can evaluate their needs and select between three RCM options: CareCloud Concierge RCM, CareCloud RCM, or a Custom RCM solution, each designed to optimize finances, boost operations, and increase a practice's profitability.

  • Electronic Health Records

The vendor offers secure and customizable EHR solutions to suit the specific requirements of various practices. With patient charting, automated billing, and real-time data analytics, these EHR systems effectively streamline workflows, facilitate informed clinical decision-making, and contribute to improved patient care. Patients can also access a dedicated portal to access their personal health records.

  • Healthcare Analytics

MTBC's business intelligence feature offers an intuitive interface for creating in-depth analysis and data visualizations. With a clean and user-friendly design, users can easily visualize their data through customizable dashboards. By transforming disparate data into clear and meaningful reports, this tool assists healthcare providers in effectively evaluating clinical and financial performance.

  • Telemedicine

This feature allows healthcare providers to efficiently engage with patients and deliver essential care regardless of location. It enables physician practices to extend services virtually and offer personalized medical care through secure video visits. This empowers providers to enhance access, convenience and satisfaction for patients while maintaining high-quality care.

Is MTBC EHR Right For You?

If you are seeking an all-in-one practice management solution to simplify day-to-day clinical, financial, and operational workflows, MTBC (now CareCloud) may be the right fit for your needs. Its easy-to-use, interoperable platform provides seamless patient charting, billing, and analytics capabilities through a centralized interface.

As a Surescripts-certified EHR, MTBC EHR ensures secure electronic prescribing and pharmacy communication, enhancing patient safety and medication management. Additionally, the vendor prioritizes data security and implements robust measures to safeguard patient information and comply with industry standards.

Still not sure if MTBC EHR software is the right choice for you? Read MTBC EHR reviews or contact us at (315) 215-3447 , and we will help you make the best decision.

MTBC EHR Pricing Plans

Pricing varies based on your specific requirements.

Download EHR Pricing Guide
Download EMR/EHR Selection Template

MTBC EHR Pros & Cons

PROS

CONS

  • User-friendly interface enhances ease of use 
  • Initial learning curve for new users 
  • Tailored workflows for over 70 medical specialties 
  • Limited customization options for a few advanced features 
  • Robust reporting capabilities for data-driven decision-making 
  • Some clinical documentation templates could be improved, according to some MRBC reviews 
  • Customizable templates for personalized patient documentation 
  • Comprehensive patient portal facilitates communication and engagement 

MTBC EHR Features

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Appointment Management/Scheduling

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E-prescriptions

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Patient Portal

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Compliance Tracking

Check

Customizable Forms/Reports

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Document Management

Check

Lab Integration

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Online Payments

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Immunization And Allergy Tracking

Check

Mobile App

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Telemedicine

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Order Management

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Reporting And Analytics

Check

Billing And Invoicing

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Insurance Eligibility Verification

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Claims Management

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Inventory Management

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Referral Management

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Alerts/Notifications

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Patient Demographics

Frequently Asked Questions

How does MTBC EHR help health systems?

MTBC, a leading provider of EHR and medical billing software solutions, helps users in the healthcare industry with a comprehensive suite of solutions to enhance patient care, optimize revenue efficiency, and reduce administrative burdens. The vendor’s stand-alone EHR software also enhances clinical decision-making for medical providers.

How much does MTBC EHR cost?

MTBC EHR offers customizable and flexible pricing plans. Get in touch with our sales team for a custom pricing quote.

Is MTBC EHR cloud-based?

Yes, MTBC EHR is a cloud-based healthcare IT software.

What are the main features of MTBC EHR?

The main features of the MTBC EHR system include business intelligence, easy medical record access, telehealth, practice management, outsourced billing, and a fully integrated suite of patient experience management solutions.

Who are the typical users of MTBC EHR?

The typical users of Medical Transcription Billing Corporation (MTBC) include healthcare facilities of all sizes across multiple specialties, including gastroenterology, cardiology, chiropractic, and dermatology.

MTBC EHR Pricing

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Small Organization

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Within Budget

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Medium Organization

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Within Budget

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Large Organization

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Within Budget

MTBC EHR reviews

Overall Rating

3 Reviews

Excellent
67%
Good
0%
Average
0%
Poor
0%
Terrible
33%
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MICHAEL s.
Medical Practice
50+ Employees
November 2020
nothing good about it
November 2020
nothing good about it
MICHAEL s.
Medical Practice
50+ Employees

Pros thumbs-up

I find nothing about their performance even remotely acceptable and after repeatedly giving them chances over time it is maddening that, a year later, they are telling me they cannot build certain items because they supposedly lack the NDC code even more troubling was them saying that the real issue was that he simply needed basic education on the most elementary tasks, which to me is deeply concerning and unacceptable from a company that markets itself as competent.

Cons thumbs-up

When we first met in my office I made very clear my concern about the previous vendor who was h andling billing offshore and he gave me an absolute assurance that the people who would be coding and billing for us were located within the continental United States , somewhere near Delaware and that they would be reachable for calls, able to communicate with us and actively work our aging accounts receivable; I was explicit that having someone within a three-hour time zone and not overseas, was critical. Months passed with no money coming in and only after four months of threats did I finally get an online meeting, yet for roughly four months since then we have had no consistent biweekly meetings and not a single substantive question from their side about any of the ongoing issues. When I began querying patients' dates of birth it became obvious that many encounters were never billed at all and they initially tried to tell me that nerve conduction studies could not be billed if an EMG occurred on the same day , a claim that fell apart once I discovered the patients had been built in their system and pressed them for an explanation; it turned out the people doing the billing in Pakistan insisted it couldn't be done, meaning I have nearly a year and a half of EMGs that were never billed. It took me three minutes to look up the correct way to build nerve conduction + EMG charges and present it to them, only to be told and I quote, "we just need some education," which I find intolerable coming from a company that advertises itself as a certified coding and billing outfit. On top of that, I discovered they were not billing any of the medications because they claimed not to have the NDC numbers , despite my having emailed those NDCs to them months earlier and despite the fact that a 90-second Google search yesterday produced every NDC they said they lacked; it should not be my responsibility as the physician to locate NDC numbers for them, nor should a professional billing team be unable to find such basic information online or through routine resources. The list of failures keeps going: procedures performed at the hospital were simply not billed because they said they didn't know how to construct hospital charges and only now, nearly four months later, are they admitting that some of the initial claims were never submitted because there was no note on the day of service , yet only about half of those were genuinely missing notes while the other half had notes logged on the wrong day, which they could have flagged to me a year ago so I could have corrected them; instead, their delay has left us exposed to losses from untimely filing. I am extremely troubled about whether this is a legitimate company at all or merely a shell or a failed startup that someone walked away from, leaving who don't know how to do the job; it makes no sense that if a second audit is underway at my practice I have not received a single request for clarification or additional documentation. After 21 years in practice and experience with many coding teams and vendors, I am used to receiving six or seven coding questions per week, but aside from the h andful I have raised myself this group has given me nothing but disturbing lip service. I will not use this company again and we are moving forward with requesting that the Attorney General investigate their practices for deceptive business conduct, in addition to pursuing a civil suit.

Anonymous
Medical Practice
50+ Employees
November 2018
Increased our billing revenue
November 2018
Increased our billing revenue
Anonymous
Medical Practice
50+ Employees

Pros thumbs-up

I've noticed our billing revenue has grown since they began h andling our billing and the scheduling component of the software is straightforward and simple to navigate the electronic prescription management module is also easy to operate, the reports are readily available and provide every piece of information I require to run this practice and their support is accessible twenty-four hours a day.

Cons thumbs-up

Occasionally the telephone support can be frustrating because issues aren't always fixed quickly and I end up speaking with different people depending on the nature of the problem, technical matters go to one team, billing concerns to another,so I would prefer to have a single, direct contact who can coordinate and resolve all of the issues within their support organization.

Anonymous
Medical Practice
50+ Employees
July 2018
Easy to work with and view information
July 2018
Easy to work with and view information
Anonymous
Medical Practice
50+ Employees

Pros thumbs-up

I really appreciate that the team and the platform are straightforward to work with, which makes it simple for me to pull up and review patient details quickly; scheduling is smooth as well and I can easily access patients' account information when needed. The fact that coding workflows can be integrated into the system adds an important layer of efficiency and on the whole I'm left with a positive impression of the software.

Cons thumbs-up

Occasionally I have difficulty understanding some of the people I speak with on the phone, which can make resolving issues or getting help take longer than I'd like.

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