Pros 
One of the things I appreciate most is the incredibly fast turnaround when I ask a question, which honestly feels like the single greatest advantage; because issues are h andled so promptly, my team and I no longer have to wait several days for problems to be resolved, allowing us to keep working without falling behind or losing momentum.
Cons 
I'd love to have a single, integrated place where I can, with one click, view a patient's past notes instantly, since that quick, centralized access would save time and make my workflow a lot smoother.
Pros
Over the time I've used MBP, I've watched it evolve and mature substantially, with new improvements steadily making it more responsive and capable; as updates have rolled out it has become noticeably faster, simpler to operate and overall more intuitive to me.
Cons
I find the documentation area frustrating and in need of improvement because it should help make selections more dependable and quicker to apply and it also needs to actually preserve the preferences I've chosen instead of resetting them.
Pros
Honestly, I find it extremely intuitive to use and because it was created by some of the top psychologists in the discipline, it resonates with us on a level no other company I've encountered manages to achieve.
Cons
Frankly, I've got nothing negative to point out; in my experience it's an outst anding product and I truly have no complaints to report.
Pros
Setting it up felt consistently reassuring and I appreciated that it doesn't include unnecessary bells and whistles that detract from my practical needs; they've listened to most of my requests and implemented them, which has genuinely made my life as an owner and therapist much easier.
Cons
I notice noticeably longer loading times and when I use the mobile app it doesn't perform as smoothly as the desktop version; additionally, reaching certain features requires me to go through several extra steps or clicks, which can be frustrating.
Pros
From my experience in the clinic, My Best Practice ranks among the most full-featured, integrated EHR platforms available and it has genuinely helped us streamline both administrative tasks and overall practice management. I rely on it to keep comprehensive patient medical records, to automate appointment scheduling and reminder workflows and to facilitate straightforward communications with our patients, which has reduced no-shows. The system has proven invaluable for evidence-based treatment planning and supports the effortless creation and deployment of tailored electronic clinical questionnaires and intake forms that we use to monitor treatment progress and ensure thoughtful implementation. All told, My Best Practice has become an indispensable, rewarding resource for enhancing both our clinical care and administrative efficiency.
Cons
We've found My Best Practice to be very proactive and willing to collaborate with our organization to implement new features we suggest, working closely to make those additions practical and genuinely helpful for our workflows.
Pros
I've found MBP to be an excellent tool for scheduling, billing and note-keeping; it has become an invaluable resource for h andling appointments and keeping my practice organized, so I consider it a st andout choice!
Cons
Customizing the billing range, I've found, can occasionally be more difficult than it really needs to be.
Pros
We are thrilled with the auto-text note-taking feature's impact on our efficiency and time management. The ease of billing on a nightly schedule is also fantastic, especially considering we used to manage it manually.
Cons
To access session notes for each client, one must go through the calendar as there isn't a single centralized location. Upon opening a document, it will download first before displaying.
Pros
I find My Best Practice to be the best EHR platform in terms of ease of use compared to the many others I have used in the past.
Cons
I am satisfied with all aspects of the software and cannot think of any that I am not happy with.
Pros
The software's ease of use and customization options are what I appreciate the most.
Cons
I do not think any features are missing, but I suggest making some improvements to certain features. For instance, displaying the names of a client's providers instead of the client's name repeatedly on the client portal would make it more user-friendly.
Pros
Using the auto text is a helpful way to quickly record client notes, and my clients have found the telehealth platform and reminders to be user-friendly.
Cons
I don't have many criticisms about this software, but having an auto text feature for couples would be helpful. However, it is not essential for creating notes for couples.
