myCare iMedicWare

What Is iMedicWare? 

Overview 

iMedicWare is a cloud-based EHR and practice management software for eye care and ambulatory surgical centers. It provides a user-friendly interface and customizable templates to record crucial patient data. iMedicWare has several advanced features such as e-prescribing, patient portal clinical decision support, and telemedicine. 

What Is iMedicWare Best For? 

The software is best known for combining EHR, practice management, optical dispensary, patient portal, and e-prescribing modules on a single platform. The seamless integration of these modules not only simplifies the daily tasks of ophthalmologists but also elevates the overall patient experience.  

iMedicWare EMR Pricing 

  • MyCare iMedicWare pricing starts from $900/ user/ month 

The price varies depending on the number of providers in a practice, training and implementation requirements. You can receive personalized iMedicWare pricing by clicking Get Pricing.  

iMedicWare Integrations 

The vendor has not specified any third-party software that integrates with iMedicWare.  

How Does iMedicWare Work? 

Here’s how you can get started with iMedicWare software after installation: 

  • Log in using your credentials and access the dashboard  
  • Familiarize yourself with the iMedicWare interface. The dashboard is the main screen where you can access all functionalities  
  • Configure your preferences, such as language, time zone, and appointment types by clicking the gear icon on the top right corner 
  • Create and manage patient lists on the dashboard. You can also import patient lists from other software 
  • Schedule appointments by clicking the "Schedule" tab. Select patient, appointment type, date, and the time of the appointment 
  • Manage patient records by accessing them from the dashboard. View patient information, medical history, and test results 
  • Generate bills, track payments, and manage insurance claims by clicking the "Billing" tab  
  • Access reports on patient information, treatment, and billing by clicking the "Reports" tab  

Schedule an iMedicWare EHR demo by clicking Watch Demo and learn more about its functionalities. 

Who Is iMedicWare For? 

iMedicWare is a comprehensive practice management software designed for the following: 

  • Ophthalmologists 
  • Optometrists 
  • Eye care professionals 
  • Ambulatory services  

It is ideal for practices of all sizes, from small independent practices to large multi-location clinics.   

iMedicWare Features 

The core features offered by MyCare iMedicWare include the following: 

  • Appointment Scheduling 

MyCare iMedicWare helps practices optimize their schedules, minimize wait times, and reduce no-shows. Staff members can easily schedule appointments, view patient data/history, and manage multiple providers' schedules, all from a single interface. 

  • Electronic Medical Records (EMR) 

The EMR feature enables practices to store and manage patient health information electronically. It provides a comprehensive view of a patient's medical history, including past diagnoses, medications, allergies, and test results. As a result, practices can improve patient care, reduce errors, and increase efficiency. 

  • Billing and Claims Management 

Simplify billing by automating claim submission, payment posting, and denial management. iMedicWare helps practices improve revenue cycle management and optimize reimbursements. The software also supports multiple payment types, including credit cards, checks, and electronic payments. 

  • Inventory Management 

MyCare iMedicWare enables practices to manage inventory of eye care products and supplies. It helps staff members set reorder points and manage vendor relationships. Hence, practices can reduce waste, control costs, and ensure they always have the necessary stock for quality care. 

  • Patient Communication Tools 

iMedicWare EHR includes tools such as automated appointment reminders, patient portals, and secure messaging. These tools help practices improve patient engagement, reduce no-shows, and enhance patient satisfaction. 

  • Reporting and Analytics 

The EHR includes a wide range of reports, such as financial reports, appointment reports, and patient reports. iMedicWare's valuable insights help practices identify trends, optimize operations, and make data-driven decisions.

Is iMedicWare Right For You? 

A medical practice specializing in eye care should consider choosing iMedicWare if they are looking for a practice management software that helps them streamline their operations, improve patient care, and increase revenue. Here are some specific situations where iMedicWare may be a good fit: 

  • Practice expansion 
  • EMR implementation 
  • Revenue cycle management 
  • Patient communication 
  • Compliance with regulatory requirements 

We also recommend reading iMedicWare reviews to see how existing users benefit from the platform. For more assistance, you can call us at (315) 215-3447.

iMedicWare Pricing Plans 

The price varies depending on the number of providers in a practice, training and implementation requirements. Click Get Pricing to receive a personalized iMedicWare quote. 

PROS

  • Cloud-based
  • Specialty specific
  • Scalable

CONS

  • Customer support can be improved
  • Occasional glitches, according to some iMedicWare reviews

myCare iMedicWare Features

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EMR/EHR

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e-Prescribing

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Patient Portal

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Compliance Tracking

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Practice Management Software

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Patient Demographics

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Lab Integration

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Employee Management

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Appointment Scheduling

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Voice Recognition

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Mobile App

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Telemedicine Software

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Appointment Reminders

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Reporting and Analytics

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Medical Billing Service

Today's most popular FAQs

How much does MyCare iMedicWare software cost?

The starting price for MyCare iMedicWare is $900/ user/ month. The cost can vary according to the number of users and implementation needs.

Is MyCare iMedicWare software cloud-based?

Yes, the software is cloud-based.

What are the main features of MyCare iMedicWare software?

MyCare iMedicWare is a software for ophthalmology and optometry practices that offers electronic health record (EHR), practice management, revenue cycle management, optical, and ambulatory surgical center (ASC) services.

What level of support does MyCare iMedicWare software offer?

Support options include chat, email/help desk, and phone.

Who are the main users of MyCare iMedicWare software?

Its main users include ophthalmologists, optometrists, and eye care professionals. Small to large medical practices within the eye care industry can use the software.

myCare iMedicWare Pricing

Small Organization

Within Budget

Medium Organization

Within Budget

Large Organization

Within Budget

myCare iMedicWare reviews

Overall Rating

5 Reviews

Excellent
40%
Good
0%
Average
0%
Poor
0%
Terrible
60%

Emily

Medical Practice

2-10 Empolyee

January 2023

I've had a bad experience with their service for years. It's been terrible.

January 2023

I've had a bad experience with their service for years. It's been terrible.

Emily

Medical Practice

2-10 Empolyee

Pros

The clinical perspective and progress note documentation process were easy to use.

Cons

The service we received was extremely poor. We had pending tickets for billing and software issues for more than a year, and we didn't receive any response regarding our problems with software, billing, or practice management. The reports for financials tracking were inaccurate and unusable as well.

Taylor

Medical Practice

11-50 Empolyee

May 2020

Please avoid selecting IMedicWare.

May 2020

Please avoid selecting IMedicWare.

Taylor

Medical Practice

11-50 Empolyee

Pros

While the software itself is good, the customer support and Cloud service are extremely poor. The company does not prioritize fixing Cloud-related problems, as evidenced by my clinic's difficulties in January and February 2020. Despite reaching out to IMW team for assistance, they did not take the issue seriously and never resolved it. I have been struggling with IMW since then and have not paid the last two months' invoices due to a breach of contract. The recovery process for clinic staff costs and delays has cost me thousands of dollars. They are threatening to cut off all support to me now. It is recommended that you choose another EMR as IMW is not a good choice.

Cons

Poor customer service and cloud connectivity.

Erin

Medical Practice

N/A

June 2016

The customer service was excellent and the product was exceptional!

June 2016

The customer service was excellent and the product was exceptional!

Erin

Medical Practice

N/A

Pros

The product is user-friendly and they have exceptional customer service.

Cons

The font size is currently too small and the issue is being addressed. Apart from that, I don't have any other concerns.

Glenn

Medical Practice

N/A

May 2015

it is not user-friendly and can be difficult to use.

May 2015

it is not user-friendly and can be difficult to use.

Glenn

Medical Practice

N/A

Pros

There are many documentation options available, but they are very complicated. However, the scheduling software is quite good.

Cons

The interface is difficult to use and has drawing capabilities. It is especially challenging to document and locate medical details during subsequent exams. Simple routine exams are manageable, but anything out of the ordinary is difficult to document and locate during subsequent exams. It can be challenging for examiners to locate certain details as each physician has their own way of recording data during an exam. This can cause difficulties when performing a follow-up exam on an emergent patient, as it may be unclear what their previous status was. Some patients, like software engineers, may be surprised by the multiple steps involved in documenting a medical visit.

Jeanne

Medical Practice

N/A

March 2015

This EMR for ophthalmology is superb, with a CEO, medical director, and staff who are all highly responsive.

March 2015

This EMR for ophthalmology is superb, with a CEO, medical director, and staff who are all highly responsive.

Jeanne

Medical Practice

N/A

Pros

Having responsive vendor staff is crucial for a medical practice, and that's exactly what we get from iMedicware. Their CEO/owner has extensive knowledge of ophthalmic practices and is highly responsive to our needs. Furthermore, iMedicware's Medical Director guides us on meaningful use, PQRS, and eRx compliance.Additionally, he has the ability to evaluate and ensure our compliance with regulations, as well as represent us in an audit if needed, which is very valuable. Our ASC also utilizes iMedicware, which is easy to use for both our staff and surgeons. It is cost-effective and efficient to have the same vendor for both the practice and ASC.

Cons

We are facing challenges with complying with the Meaningful Use requirements. However, I want to clarify that the vendor iMedicware is not responsible for this issue. Despite this challenge, I still think that choosing iMedicware for both our practice and ASC was the right decision.

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