iMedicWare Software

What Is iMedicWare Software?

Overview

myCare iMedicWare software is a cloud-based electronic health records (EHR) and practice management solution designed specifically for ophthalmology and optometry practices. The platform integrates and manages all aspects of eye care practices, including scheduling, billing, patient records, and inventory management. 

It enables eye care providers to streamline workflows, access patient records, and securely collaborate with patients through a centralized dashboard. The software also supports ophthalmic Ambulatory Surgery Center (ASC) needs from the check-in process through the post-op phase.

What Is iMedicWare Software Best Known For?

One of the software's unique features is the iMedicWare Optical module, which allows practices to process sales for their optical shop with speed, accuracy, and efficiency. It seamlessly manages orders, inventory, billing, and reporting for an optical business to streamline processing of eyewear sales.

iMedicWare Software Pricing

The iMedicWare cost varies depending on your eye practice’s size, type, and needs. Get a personalized pricing quote that caters to your specific requirements.

iMedicWare Software Integrations

The vendor supports integrations with its own suite of solutions. However, more information regarding its third-party integrations has not been disclosed.

How Does iMedicWare Software Work?

Here's how you can navigate the software’s dashboard and make use of its features:

  • Log in to the software using your credentials
  • Document clinical notes, diagnoses, procedures, and treatment plans
  • Store and view patient information, medical history, and insurance details
  • Perform billing and accounting functions like invoice creation and payment processing
  • Manage optical dispensary inventory, lab orders, and eyewear sales
  • Communicate with patients via a secure patient portal for online registration and billing 
  • Analyze business metrics and generate reports on finances, productivity, and more 

Schedule a free iMedicWare demo to explore the full range of functionalities.

Who Is iMedicWare Software For?

myCare iMedicWare EMR software is designed for eye care practices of all sizes, from small independent clinics to enterprise-level organizations with multiple practices and business entities. The software is typically used by:  

  • Ophthalmology and optometry practices
  • Large eye care organizations with multiple locations
  • Practices with on-site optical stores
  • Ophthalmology ambulatory surgery centers

iMedicWare Software Features

Some of the more advanced iMedicWare features include:

  • Patient Portal

The iMedicWare patient portal empowers patients to participate actively in their care process in a convenient, secure manner. They can send and receive secure messages, schedule appointments, and make payments – all from the convenience of their mobile device or computer. This saves time for both patients and eye care providers, helps meet MIPS requirements, and enhances overall efficiency.

  • Reporting And Analytics

This feature provides valuable insights into all areas of an eye care practice. The software includes dashboards that present key metrics in an easy-to-understand format. That helps monitor financial performance, productivity, patient outcomes, and more. Providers can capture and analyze crucial data, enabling data-driven decisions for continuous improvement and better patient care.

  • Practice Management

The practice management system equips users with the tools to streamline the day-to-day administrative tasks of a practice. It enables providers to optimize patient flow, minimize billing errors, and enhance the accuracy of patient records. This integrated functionality helps practices operate more efficiently while ensuring regulatory compliance.

  • Ambulatory Surgery Center (ASC) EHR

myCare iMedicWare ASC is a specialized EHR solution designed exclusively for ophthalmic ambulatory surgery centers. It offers custom-made templates for common ophthalmic procedures, such as laser-vision correction and cataract surgery, enhancing procedure documentation and accuracy. From patient check-in through post-operative care, iMedicWare ASC ensures precision, compliance, and optimal patient care every step of the way.

Is iMedicWare Software Right For You?

If you are looking for an integrated EHR and practice management system to streamline your eye care operations and improve patient engagement, iMedicWare may be a good fit for your needs. Its feature-rich platform centralizes the clinical, administrative, and financial processes of your practice in one, unified dashboard. 

The vendor also prioritizes data security with robust measures in place to safeguard patient information, ensuring privacy and compliance with industry standards. Additionally, its scalable solution adapts seamlessly to the evolving needs of your eye care practice.

Still not sure if myCare iMedicWare software is the right choice for you? Contact us at (315) 215-3447, and we will be happy to help you make the best decision.

iMedicWare Software Pricing Plans 

Pricing varies based on your practice’s size and requirements. 

PROS

CONS

  • Offers a customized approach to data migration 
  • Steep learning curve, according to some iMedicWare reviews 
  • A user-friendly dashboard screen for easy patient tracking 
  • Limited integrations with third-party apps 
  • Quick access to historical patient data for improved clinical outcomes 
  • Software updates may disrupt the workflow 
  • Scalable for growing practices 
  • Responsive customer support team 

iMedicWare Software Features

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Appointment Management/Scheduling

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E-prescriptions

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Patient Portal

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Compliance Tracking

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Customizable Forms/Reports

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Document Management

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Lab Integration

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Online Payments

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Immunization And Allergy Tracking

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Mobile App

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Telemedicine

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Order Management

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Reporting And Analytics

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Billing And Invoicing

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Insurance Eligibility Verification

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Claims Management

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Inventory Management

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Referral Management

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Alerts/Notifications

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Patient Demographics

Today's most popular FAQs

How much does myCare iMedicWare software cost?

The software offers flexible and customizable pricing plans. Contact us for a personalized iMedicWare pricing quote tailored to your physician practice.

Is myCare iMedicWare software cloud-based?

Yes, iMedicWare is a cloud-based software.

What are the main features of MyCare iMedicWare software?

MyCare iMedicWare is a software for ophthalmology and optometry practices that offers electronic health record (EHR), practice management, revenue cycle management, optical, and ambulatory surgical center (ASC) services.

What level of support does MyCare iMedicWare software offer?

myCare iMedicWare, as a health IT company, offers chat, email/help desk, and phone support options.

Who are the main users of myCare iMedicWare software?

The main users of myCare iMedicWare software include ophthalmologists, optometrists, and eye care leaders. Small to large medical practices within the eye care industry can use the software.

iMedicWare Software Pricing

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Small Organization

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Within Budget

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Medium Organization

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Within Budget

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Large Organization

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Within Budget

iMedicWare Software reviews

Overall Rating

5 Reviews

Excellent
40%
Good
0%
Average
0%
Poor
0%
Terrible
60%

Emily

Medical Practice

2-10 Empolyee

January 2023

I've had a bad experience with their service for years. It's been terrible.

January 2023

I've had a bad experience with their service for years. It's been terrible.

Emily

Medical Practice

2-10 Empolyee

Pros thumbs-up

The clinical perspective and progress note documentation process were easy to use.

Cons thumbs-up

The service we received was extremely poor. We had pending tickets for billing and software issues for more than a year, and we didn't receive any response regarding our problems with software, billing, or practice management. The reports for financials tracking were inaccurate and unusable as well.

Taylor

Medical Practice

11-50 Empolyee

May 2020

Please avoid selecting IMedicWare.

May 2020

Please avoid selecting IMedicWare.

Taylor

Medical Practice

11-50 Empolyee

Pros thumbs-up

While the software itself is good, the customer support and Cloud service are extremely poor. The company does not prioritize fixing Cloud-related problems, as evidenced by my clinic's difficulties in January and February 2020. Despite reaching out to IMW team for assistance, they did not take the issue seriously and never resolved it. I have been struggling with IMW since then and have not paid the last two months' invoices due to a breach of contract. The recovery process for clinic staff costs and delays has cost me thousands of dollars. They are threatening to cut off all support to me now. It is recommended that you choose another EMR as IMW is not a good choice.

Cons thumbs-up

Poor customer service and cloud connectivity.

Erin

Medical Practice

N/A

June 2016

The customer service was excellent and the product was exceptional!

June 2016

The customer service was excellent and the product was exceptional!

Erin

Medical Practice

N/A

Pros thumbs-up

The product is user-friendly and they have exceptional customer service.

Cons thumbs-up

The font size is currently too small and the issue is being addressed. Apart from that, I don't have any other concerns.

Glenn

Medical Practice

N/A

May 2015

it is not user-friendly and can be difficult to use.

May 2015

it is not user-friendly and can be difficult to use.

Glenn

Medical Practice

N/A

Pros thumbs-up

There are many documentation options available, but they are very complicated. However, the scheduling software is quite good.

Cons thumbs-up

The interface is difficult to use and has drawing capabilities. It is especially challenging to document and locate medical details during subsequent exams. Simple routine exams are manageable, but anything out of the ordinary is difficult to document and locate during subsequent exams. It can be challenging for examiners to locate certain details as each physician has their own way of recording data during an exam. This can cause difficulties when performing a follow-up exam on an emergent patient, as it may be unclear what their previous status was. Some patients, like software engineers, may be surprised by the multiple steps involved in documenting a medical visit.

Jeanne

Medical Practice

N/A

March 2015

This EMR for ophthalmology is superb, with a CEO, medical director, and staff who are all highly responsive.

March 2015

This EMR for ophthalmology is superb, with a CEO, medical director, and staff who are all highly responsive.

Jeanne

Medical Practice

N/A

Pros thumbs-up

Having responsive vendor staff is crucial for a medical practice, and that's exactly what we get from iMedicware. Their CEO/owner has extensive knowledge of ophthalmic practices and is highly responsive to our needs. Furthermore, iMedicware's Medical Director guides us on meaningful use, PQRS, and eRx compliance.Additionally, he has the ability to evaluate and ensure our compliance with regulations, as well as represent us in an audit if needed, which is very valuable. Our ASC also utilizes iMedicware, which is easy to use for both our staff and surgeons. It is cost-effective and efficient to have the same vendor for both the practice and ASC.

Cons thumbs-up

We are facing challenges with complying with the Meaningful Use requirements. However, I want to clarify that the vendor iMedicware is not responsible for this issue. Despite this challenge, I still think that choosing iMedicware for both our practice and ASC was the right decision.