iMedicWare EMR

iMedicWare EMR Pros & Cons

PROS

CONS

  • Offers a customized approach to data migration 
  • Steep learning curve, according to some iMedicWare reviews 
  • A user-friendly dashboard screen for easy patient tracking 
  • Limited integrations with third-party apps 
  • Quick access to historical patient data for improved clinical outcomes 
  • Software updates may disrupt the workflow 
  • Scalable for growing practices 
  • Responsive customer support team 

iMedicWare EMR Features

Check

Appointment Management/Scheduling

Check

E-prescriptions

Check

Patient Portal

Check

Compliance Tracking

Check

Customizable Forms/Reports

Check

Document Management

Check

Lab Integration

Check

Online Payments

Check

Immunization And Allergy Tracking

Check

Mobile App

Check

Telemedicine

Check

Order Management

Check

Reporting And Analytics

Check

Billing And Invoicing

Check

Insurance Eligibility Verification

Check

Claims Management

Check

Inventory Management

Check

Referral Management

Check

Alerts/Notifications

Check

Patient Demographics

Frequently Asked Questions

How much does myCare iMedicWare software cost?

The software offers flexible and customizable pricing plans. Contact us for a personalized iMedicWare pricing quote tailored to your physician practice.

Is myCare iMedicWare software cloud-based?

Yes, iMedicWare is a cloud-based software.

What are the main features of MyCare iMedicWare software?

MyCare iMedicWare is a software for ophthalmology and optometry practices that offers electronic health record (EHR), practice management, revenue cycle management, optical, and ambulatory surgical center (ASC) services.

What level of support does MyCare iMedicWare software offer?

myCare iMedicWare, as a health IT company, offers chat, email/help desk, and phone support options.

Who are the main users of myCare iMedicWare software?

The main users of myCare iMedicWare software include ophthalmologists, optometrists, and eye care leaders. Small to large medical practices within the eye care industry can use the software.

iMedicWare EMR Reviews

Overall Rating

37 Reviews

Excellent
30%
Good
30%
Average
5%
Poor
5%
Terrible
30%
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Gloria
Medical Practice
10+ Employees
March 2024
Efficient and customizable scheduling
March 2024
Efficient and customizable scheduling
Gloria
Medical Practice
10+ Employees

Pros thumbs-up

Scheduling patients has become noticeably more efficient for me, since I can quickly pull up patient details and complete medical records; being able to bring in older records from other practices is especially helpful and I really like that the interface is intuitive and can be customized for different departments within our office.

Cons thumbs-up

At the moment I can't think of any complaints about iMedicWare, as it's fulfilling our needs and working smoothly for us.

Emily
Medical Practice
2-10 Empolyee Employees
January 2023
I've had a bad experience with their service for years. It's been terrible.
January 2023
I've had a bad experience with their service for years. It's been terrible.
Emily
Medical Practice
2-10 Empolyee Employees

Pros thumbs-up

The clinical perspective and progress note documentation process were easy to use.

Cons thumbs-up

The service we received was extremely poor. We had pending tickets for billing and software issues for more than a year, and we didn't receive any response regarding our problems with software, billing, or practice management. The reports for financials tracking were inaccurate and unusable as well.

Taylor
Medical Practice
11-50 Empolyee Employees
May 2020
Please avoid selecting IMedicWare.
May 2020
Please avoid selecting IMedicWare.
Taylor
Medical Practice
11-50 Empolyee Employees

Pros thumbs-up

While the software itself is good, the customer support and Cloud service are extremely poor. The company does not prioritize fixing Cloud-related problems, as evidenced by my clinic's difficulties in January and February 2020. Despite reaching out to IMW team for assistance, they did not take the issue seriously and never resolved it. I have been struggling with IMW since then and have not paid the last two months' invoices due to a breach of contract. The recovery process for clinic staff costs and delays has cost me thousands of dollars. They are threatening to cut off all support to me now. It is recommended that you choose another EMR as IMW is not a good choice.

Cons thumbs-up

Poor customer service and cloud connectivity.