Netsmart EHR Reviews

Overall Rating

36 Reviews

Excellent
28%
Good
33%
Average
19%
Poor
14%
Terrible
6%
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Claire
Kleron Therapists
10-49 Employees
May 2023
Sharing information and communication is easier
May 2023
Sharing information and communication is easier
Claire
Kleron Therapists
10-49 Employees

Pros thumbs-up

This EHR software provides many solutions related to healthcare. It allows the practitioners to customize the patient's charts for accurate diagnosis and treatment. Also, provide help to patients through telephone or email.

Cons thumbs-down

I am unable to say any bad about this software.

Levi
Derek Kids Health
2-9 Employees
April 2023
Our front desk staff is very happy
April 2023
Our front desk staff is very happy
Levi
Derek Kids Health
2-9 Employees

Pros thumbs-up

we have learned how to edit the forms and make them relevant. Now the front desk only has to use autofill or do as little work as possible to process patients.

Cons thumbs-down

Customer service is slow

molly
mankato clinic
1001-5000 employees Employees
February 2023
User-friendly
February 2023
User-friendly
molly
mankato clinic
1001-5000 employees Employees

Pros thumbs-up

Creating and editing notes is a breeze. Charting is easy.

Cons thumbs-down

Too many functions and tabs may confuse some nascent users.

Bret
VKV
- Employees
January 2023
Strong and reliable software solution
January 2023
Strong and reliable software solution
Bret
VKV
- Employees

Pros thumbs-up

Forms can be customized according to your preference and the features offered are very useful.

Cons thumbs-down

Java-based system too much maintenance needed.

Pablo
Medical Practice
11-50 employees Employees
December 2022
Smart, robust, and reliable EHR
December 2022
Smart, robust, and reliable EHR
Pablo
Medical Practice
11-50 employees Employees

Pros thumbs-up

Not every EHR is the same, but they mostly offer a lot of the same features and functionalities. Netsmart sets itself apart with very detailed charts that help in diagnosis and in planning a specific treatment for each patient. Overall, this is a very easy piece of software to operate. Learning new features or refreshing your grip on the old ones is very easy thanks to the always-available tutorials, which leave no stone unturned. You will rarely feel the need to contact customer support.

Cons thumbs-down

I have seen some very weird bugs every now and then, which have occasionally resulted in huge data losses. The work was in progress, and data was apparently being saved, but then a crash occurred spontaneously. On reloading the software, it was found that none of the data entered in the current session was saved. I tried contacting support for this, but they had no solution to the problem and only apologized for the inconvenience. The software is plagued with random speed issues.

Lucia
Steelex Clinic
2-9 Employees
May 2022
We do not regret buying it at all
May 2022
We do not regret buying it at all
Lucia
Steelex Clinic
2-9 Employees

Pros thumbs-up

This EHR software is suitable for clinical practice. It has intuitive design. The technical support team of this software is great in fixing problems.

Cons thumbs-down

I am unable to find any negative point about it.

Angel
Dignity
100-499 Employees
May 2022
Netsmart is not smart
May 2022
Netsmart is not smart
Angel
Dignity
100-499 Employees

Pros thumbs-up

The most appealing aspect of this software is that it can create documents without any internet connectivity from anywhere.

Cons thumbs-down

The learning curve of this software is high.

Pablo
Erthron Ear Doctor
2-9 Employees
September 2021
Not entirely bad
September 2021
Not entirely bad
Pablo
Erthron Ear Doctor
2-9 Employees

Pros thumbs-up

The software allows for the customization of medical forms. It is a good EHR software.

Cons thumbs-down

The customer support team is not quick in answering the queries.

Mahad
Pablo Horatio Clinic
2-9 Employees
September 2021
We would have liked them to have more templates
September 2021
We would have liked them to have more templates
Mahad
Pablo Horatio Clinic
2-9 Employees

Pros thumbs-up

All the features of this software are well integrated and run smoothly. It has made communication and diagnosis easier.

Cons thumbs-down

Creating new templates is a bit difficult.

Ernestino
Rantex MRI
10-49 Employees
September 2021
You will be taken care of completely
September 2021
You will be taken care of completely
Ernestino
Rantex MRI
10-49 Employees

Pros thumbs-up

The technical support staff of this software is helpful in resolving the queries. Moreover, it allows for customization of forms and use of templates when needed.

Cons thumbs-down

No complaints.