NextStep EMR

NextStep EMR is cloud-based electronic health records (EHR) solution that offers solutions to meet the needs of behavioral health and substance abuse staff at inpatient, outpatient, and residential care facilities. It assists healthcare experts by providing necessary features and functionalities they need to manage the business and clinical operations of their practice. Primary features include integrated telehealth, charting, patient scheduling, automated form routing, eligibility checking, assessments, reminders, medication management, billing management, census management, customized dashboards, and an extensive library of forms. The ONC-ATCB certified solution enables clinicians to track patient records and evaluate how each client, facility, or group is managing customized report cards.    

NextStep is designed to help users meet and measure certain objectives for value-based care. It comes with flexible and robust workflows that boost staff productivity to improve the quality of patient care.  The software’s fully integrated suite of solutions can be tailored to adapt to the workflow of any practice, enhancing efficiencies and productivity. Not only this, it offers a mobile solution and digital pen integration for offline data storage, so users can access information even when they don’t have access to internet connection.

NextStep also includes an in-house billing service backed up by a team of behavioral health billing experts who take care of a practice’s entire revenue cycle. Its smart billing engine reduces claims rejection by translating clinical services into proper billing codes. Moreover, the software’s RCM and billing services support a la carte option that helps users to manage extensive in-house tasks.

NextStep Pricing: The vendor does not share their pricing openly. You can click on the ‘get pricing’ button to request a direct quote.

NextStep Support: It offers online support during business hours.

NextStep USP: The software provides integrated telehealth options that help healthcare providers outside their office’s walls.

NextStep Advantages: It allows users to customize the software as per their needs.

NextStep Limitations: The vendor sometimes offers very little support.

NextStep EMR reviews

Overall Rating

5 Reviews



Delphi Behavioral Health Group

501-1,000 employees

March 2020


I really like Nextstep’s dashboards, the notes section, and its interface ability. It is a helpful tool. I like its reporting feature as well.

The tool had minor setbacks like its medical component, etc. and the treatment planning feature is a bit clunky.


Beacon Specialized Services

1,001-5,000 employees

March 2020

Great software

The software is extremely amazing, and we really like how it can be customized according to our requirements.

Initially, the support was very little, but they have improved now.


Prep and Recovery


February 2020

Amazing Software

I love the software as it grants great flexibility as you can customize the software according to your preference.

The web-based version of the software was okayish however it has been improving over the year with every update.


Beacon Specialized

201-500 employees

December 2019

Great Support

Responsive Support Staff. Accessible on multiple devices.

PCP wizard of NextStep EMR is challenging to navigate for some users.



51-200 employees

November 2019

Amazing Reporting Capabilities

Reporting capabilities make it easier to track outcomes for our process improvement initiatives. We have been able to tailor the software according to our needs.

No control options for users to limit view-able content in client records.

Our EHR consultants can help narrow down software options for you based on your price range and needs.

Email us at [email protected]

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