NextStep EMR

NextStep EMR is cloud-based electronic health records (EHR) solution that offers solutions to meet the needs of behavioral health and substance abuse staff at inpatient, outpatient, and residential care facilities. It assists healthcare experts by providing necessary features and functionalities they need to manage the business and clinical operations of their practice. Primary features include integrated telehealth, charting, patient scheduling, automated form routing, eligibility checking, assessments, reminders, medication management, billing management, census management, customized dashboards, and an extensive library of forms. The ONC-ATCB certified solution enables clinicians to track patient records and evaluate how each client, facility, or group is managing customized report cards.    

NextStep is designed to help users meet and measure certain objectives for value-based care. It comes with flexible and robust workflows that boost staff productivity to improve the quality of patient care.  The software’s fully integrated suite of solutions can be tailored to adapt to the workflow of any practice, enhancing efficiencies and productivity. Not only this, it offers a mobile solution and digital pen integration for offline data storage, so users can access information even when they don’t have access to internet connection.

NextStep also includes an in-house billing service backed up by a team of behavioral health billing experts who take care of a practice’s entire revenue cycle. Its smart billing engine reduces claims rejection by translating clinical services into proper billing codes. Moreover, the software’s RCM and billing services support a la carte option that helps users to manage extensive in-house tasks.

NextStep Pricing: The vendor does not share their pricing openly. You can click on the ‘get pricing’ button to request a direct quote.

NextStep Support: It offers online support during business hours.

NextStep USP: The software provides integrated telehealth options that help healthcare providers outside their office’s walls.

NextStep Advantages: It allows users to customize the software as per their needs.

NextStep Limitations: The vendor sometimes offers very little support.

NextStep EMR reviews

Overall Rating

17 Reviews

Excellent
65%
Good
29%
Average
6%
Poor
0%
Terrible
0%

Jennifer

Courtney Medical Center

500-999

June 2021

Ultimate Solution to your EMR needs

Pros:
A simple, convenient, and easy-to-navigate cloud-based solution. Accessing patients’ databases from anywhere has become so easy. Simple to understand reports and charts can be generated.

Cons:
Drugs and medicines database may be enhanced to include all alternates as well.

Julie

Catholic Family Center

100-499

June 2021

Perfect for our requirement.

Pros:
Software is according to our needs. In case, some changes are required, they are promptly attended by customer support. All the patient’s medication and records are easy to enter and manage.

Cons:
New updates should be issued more frequently. Otherwise, customer support is very good.

Stephen

Midway Medical Clinic

10-49

June 2021

Must to have Next Step EMR

Pros:
Software is very good and is a must-have for patient records and all medical-related information. It is capable of generating detailed reports as well can track treatment history along with applicable health guidelines.

Cons:
It may be simplified further to reduce learning time.

Mary

Alfred Recovery Foundation, Inc.

100-499

June 2021

Wonderful experience with Next step EMR.

Pros:
I have found this EMR to be best suited to our specific needs. Data feeding and report generation is good and customizable.

Cons:
A bit complex for new users and training is required.

Kennedy

Angelo J Melillo Center

500-999

June 2021

Right EMR for Health Setup

Pros:
It’s the right software for any medical and health facility. Starting from doctors and patients scheduling to all history and records, it’s simply awesome.

Cons:
Some of the options for generating reports can be improved.

Stephen

Crisis Preparation & Recovery, Inc.

100-499

June 2021

Fantastic performance EMR at reasonable price!

Pros:
Very flexible and customizable software for patients' data and records. Can be easily accessed from anywhere. Simply good.

Cons:
Occasionally system gets hanged but resolved quickly.

Nicolas

Alcohol and Drug Dependency Services

10-49

May 2021

Makes my job easy.

Pros:
I like how adaptable it is. I have the ability to completely change almost every aspect of the EHR to satisfy any regulatory requirements. This EHR simplifies my work and allows me to quickly access the information I need to manage a variety of pages and services.

Cons:
NextStep's customer support is excellent; however, some complaints take a long time to be resolved.

Amanda

Detroit Recovery Project

100-499

May 2021

Good Productivity.

Pros:
This application is simple and easy to use. It is very easy to learn for people with limited programming skills. Forms are also simple to build. It has improved our ability to monitor doctor records and charting in a timely manner. It also makes checking a client's whole chart much easier.

Cons:
It did not address individual mental health needs, such as community notes or collecting several signatures for multiple clients at the same time, as a behavioral health software.

Ella

Specialized Clinic

100-499

May 2021

Good accessibility.

Pros:
It's great that it's quick to respond to requests for improvements and updates; the technical support team is amazing. This software can be accessed from a variety of computers and stores records with a full record of people.

Cons:
For novice users, the PCP wizard can be challenging to use.

Harry

SEACA Health

10-49

May 2021

Could be better.

Pros:
Customization is easy, and customer service is excellent.

Cons:
Changes aren't communicated on a daily basis, and certain updates mustn't be thoroughly tested as they don't always do as they're supposed to.

Our EHR consultants can help narrow down software options for you based on your price range and needs.

Email us at [email protected]

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