OD Link Reviews

Overall Rating

15 Reviews

Excellent
67%
Good
33%
Average
0%
Poor
0%
Terrible
0%
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Martha
Medical Practice
2-10 employees Employees
October 2020
ODLink has been a game changer for my practice!
October 2020
ODLink has been a game changer for my practice!
Martha
Medical Practice
2-10 employees Employees

Pros thumbs-up

I appreciate that ODLink was developed by one of our own. Unlike my previous software, Officemate, which never quite synced with our practice, ODLink combines EMR and optometric accounting seamlessly. It streamlines everything from managing products to month-end reports, making me a more efficient business owner.

Cons thumbs-down

I wish I had a better grasp of Filemaker Pro, although my need for it is minimal.

Robert
Medical Practice
2-10 employees Employees
June 2020
Electonic Healthcare Systems Made Easy
June 2020
Electonic Healthcare Systems Made Easy
Robert
Medical Practice
2-10 employees Employees

Pros thumbs-up

Having all exam documentation on a single page is a game-changer. It simplifies referencing patient care and billing. Whenever I hit a snag, the support team is right there. Customizing fields is crucial for documenting specific features, and ODLink allows that flexibility.

Cons thumbs-down

The program offers flexibility to adjust and expand fields, allowing manual input when necessary.

Skyler
Medical Practice
2-10 employees Employees
May 2020
Customer service is great.
May 2020
Customer service is great.
Skyler
Medical Practice
2-10 employees Employees

Pros thumbs-up

The customer service is top-notch. They tackle issues promptly, and the search function is a lifesaver when sifting through thousands of records in an instant.

Cons thumbs-down

Some functions require navigating through multiple windows, like accessing frame inventory through transaction screens, which could be more streamlined.

Rich
Medical Practice
11-50 employees Employees
May 2020
Our experience with OD Link since 2013
May 2020
Our experience with OD Link since 2013
Rich
Medical Practice
11-50 employees Employees

Pros thumbs-up

their intuitive interface streamlines comprehensive visual exams and follow-ups. Unlike other programs, it captures most of the examination on one screen, eliminating endless clicking. The support team helped tailor the software to our practice's needs, even customizing our patient recall method seamlessly.

Cons thumbs-down

Third-party practice management software hasn't integrated with OD Link, but it still provides essential practice statistics.

Jay
Health, Wellness and Fitness
2-10 employees Employees
May 2020
Thumbs up!
May 2020
Thumbs up!
Jay
Health, Wellness and Fitness
2-10 employees Employees

Pros thumbs-up

The simplicity of the exam form, all on one page, saves me time and integrates smoothly with my Marco equipment.

Cons thumbs-down

Initially overwhelming to explore all features comprehensively.

THAO
Hospital & Health Care
2-10 employees Employees
May 2020
ODLink
May 2020
ODLink
THAO
Hospital & Health Care
2-10 employees Employees

Pros thumbs-up

One-page data entry for patient information, exams, and transactions is a breeze. Customizable fields match my office's preferences, enhancing workflow efficiency. With a reasonable startup cost and excellent customer support, accessing data remotely is effortless.

Cons thumbs-down

Accidental deletion of information is irreversible, lacking an undo feature.

Quinn
Health, Wellness and Fitness
2-10 employees Employees
May 2020
Sugar House Vision to the Rescue
May 2020
Sugar House Vision to the Rescue
Quinn
Health, Wellness and Fitness
2-10 employees Employees

Pros thumbs-up

Developed by ODs for ODs, ODLink thinks like us, understanding our needs perfectly.

Cons thumbs-down

Limitations include the inability to send prescriptions to pharmacies and some confusing dropdown menus.

Michael
Health, Wellness and Fitness
2-10 employees Employees
May 2020
ODLink was our first and last choice
May 2020
ODLink was our first and last choice
Michael
Health, Wellness and Fitness
2-10 employees Employees

Pros thumbs-up

their affordability and user-friendly interface stand out. The chart-like exam page is intuitive and easily customizable.

Cons thumbs-down

Occasional minor connectivity issues have been experienced.

Camron
Health, Wellness and Fitness
11-50 employees Employees
May 2020
Everything you need in an easy to use format.
May 2020
Everything you need in an easy to use format.
Camron
Health, Wellness and Fitness
11-50 employees Employees

Pros thumbs-up

ODLink feels like paper records but with enhanced digital functionality. It's straightforward and provides all the necessary information without navigating confusing tabs. After years of use, I have no intention of switching.

Cons thumbs-down

I haven't encountered any significant issues; it consistently fulfills its purpose.

Dawn
Hospital & Health Care
11-50 employees Employees
May 2020
Excellent Functionality , Customization ,and Support
May 2020
Excellent Functionality , Customization ,and Support
Dawn
Hospital & Health Care
11-50 employees Employees

Pros thumbs-up

The ease of customization and all-in-one page setup make ODLink a perfect fit for my office. Over nearly a decade, we've tailored it to our needs, adding features like web scheduling and texting capabilities. Adapting to the current Covid-19 situation is seamless.

Cons thumbs-down

No notable drawbacks identified; prompt resolution of any problems encountered.