One Touch EMR Reviews

Overall Rating

11 Reviews

Excellent
36%
Good
55%
Average
9%
Poor
0%
Terrible
0%
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Adrian
SS Medical Services
10-49 Employees
January 2023
A lot of good things to say about it
January 2023
A lot of good things to say about it
Adrian
SS Medical Services
10-49 Employees

Pros thumbs-up

It is easier for us to check-in patients now because there is no long form filling procedure. Everything is electronic and you can basically go paperless.

Cons thumbs-down

We would have preferred more templates for charts

Hammad
Brownstone Billing
10-49 Employees
December 2022
Things have been generally good
December 2022
Things have been generally good
Hammad
Brownstone Billing
10-49 Employees

Pros thumbs-up

This software has all the functions that we needed from an EMR. It is better than the one we had before.

Cons thumbs-down

I am not pleased with the pricing and not everything is included

Bish
Dickson Private Hospital
2-9 Employees
September 2022
All tasks are made easier
September 2022
All tasks are made easier
Bish
Dickson Private Hospital
2-9 Employees

Pros thumbs-up

Ever since we started using OneTouch EMR we have found that our team is more productive and we can see more patients everyday. Our revenue has increased and we are going to scale up soon.

Cons thumbs-down

NA

Cara
Therapy Today
2-9 Employees
September 2022
They have a comprehensive template for charts
September 2022
They have a comprehensive template for charts
Cara
Therapy Today
2-9 Employees

Pros thumbs-up

It is so easy to use the charts on this software. You can check the information and also refer patients to other specialists. The diagnosis is quicker because all lab reports are directly uploaded here

Cons thumbs-down

NA

Ramiro
Reeds Clinic
10-49 Employees
August 2021
I am happy with the product
August 2021
I am happy with the product
Ramiro
Reeds Clinic
10-49 Employees

Pros thumbs-up

This is a software that has been easy to use. They have made this software with doctors and other medical professionals in mind. I have been using it for running the practice and it has been great

Cons thumbs-down

NA

Charmayne
iHealth
11-50 employees Employees
June 2019
I love how the software is accessible
June 2019
I love how the software is accessible
Charmayne
iHealth
11-50 employees Employees

Pros thumbs-up

Accessible from everywhere remotely using mobile phones either iOS or android supported by both.

Cons thumbs-down

The system updates often and it hinders my login sometimes.

Michael
Family Practice - Urgent Clinic
1 employee Employees
April 2019
OneTouch EMR
April 2019
OneTouch EMR
Michael
Family Practice - Urgent Clinic
1 employee Employees

Pros thumbs-up

This product works better if your scope of the work isn’t too broad. It is a quite functional system. It is easy to learn and use this system. Some of the features within the system can also be customized, which is great.

Cons thumbs-down

It does not allow me to enter a patient from a previous day, like why wouldn’t it let me set the date of the previous day. And the support feels non-existent, as they delay it too much before they respond.

Charmayne
iHealthone
2-10 employees Employees
February 2019
Free Certified Software
February 2019
Free Certified Software
Charmayne
iHealthone
2-10 employees Employees

Pros thumbs-up

It is easy to use and is cloud-based which is so awesome. It doesn’t require double entry. This product offers a free certified software in comparison to all other software that offer either a monthly or a yearly subscription fee. This product can import data from practice fusion account into their system. one primary account of theirs can be used by multiple users. It is easy to generate clinical quality measure reports.

Cons thumbs-down

It takes a while to receive confirmation emails when a new account is created. Plus, the system updates often make it hard to log in the system.

John
Dynamic PT
2-10 employees Employees
June 2018
Issues but helpful
June 2018
Issues but helpful
John
Dynamic PT
2-10 employees Employees

Pros thumbs-up

The system is very organized and neat. The system is pretty much easy to use, and I do like its text message reminder feature as it is very useful, but it works sometimes.

Cons thumbs-down

The display/interface isn’t that great, it’s just okay. The text message reminders do not work at all times, which is a bit weird and annoying.

Mikael
MyPsych Mental Health, PLLC
1 employee Employees
June 2018
Great support
June 2018
Great support
Mikael
MyPsych Mental Health, PLLC
1 employee Employees

Pros thumbs-up

This system is pretty much perfect for my practice, as I run a small private practice. It is great for me as I work inpatient and have a small number of private patients. It can be customized accordingly to what you require. The support is great, and they always respond back with the issue resolved in a timely manner. They are always readily available to help me.

Cons thumbs-down

The e-prescription kind of confuses and is really hard to know whether it sent the script or not as the pop-up page doesn’t indicate that it was sent, just asks whether you want to print, re-issue or cancel it. So, it’s hard to know.