OptiMantra

OptiMantra Pros & Cons

PROS

CONS

  • Comes with customizable protocol templates to save time
  • The platform lacks time-zone configuration, which can cause minor issues
  • Gives patients access to build-in progress tracking for better communication 
  • There can be possible mislabeling or file loss during migration of documents
  • Supports meal plan templates, so physicians do not have to switch platforms
  • The platform navigation can require excessive interaction, which might take extra time 
  • Helps practices manage different specialties with customizable fields
  • The platform runs in the background so daily operations are not affected

OptiMantra Features

Check

Appointment Management/Scheduling

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E-prescriptions

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Patient Portal

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Compliance Tracking

Check

Customizable Forms/Reports

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Document Management

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Lab Integration

Check

Online Payments

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Immunization And Allergy Tracking

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Mobile App

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Telemedicine

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Order Management

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Reporting And Analytics

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Billing And Invoicing

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Insurance Eligibility Verification

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Claims Management

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Inventory Management

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Referral Management

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Alerts/Notifications

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Patient Demographics

Frequently Asked Questions

Can OptiMantra create custom forms for different practices?

Yes, OptiMantra can assist live accounts with adding specific forms, provided the practice supplies the source document, such as a PDF or Word file. However, the vendor notes that it does not create entirely new forms from scratch, and clinics remain responsible for ongoing form management.

Can we add new providers to OptiMantra?

Yes. New providers can be added through User Management and assigned as practitioners.

Can we migrate existing data to OptiMantra?

Yes. OptiMantra can import data such as patient records, appointments, chart notes, documents, contacts, supplies, and services from an existing EMR or practice management system. Supported formats include CCDA, Excel/CSV, and PDF for certain types of records.

Is OptiMantra PCI DSS compliant?

Yes, OptiMantra is PCI DSS compliant and uses encryption to help protect credit/debit card and eCheck information and keep payment data secure.

What are the system requirements for Optimantra?

Optimantra is a cloud-based platform, so you do not need to download or install any additional software. You can access it from any device with a stable internet connection and a supported web browser. For optimal performance, Optimantra recommends a processor speed of at least 2 GHz, 2 GB of RAM, and an internet connection of 5 Mbps or faster. Chrome is preferred, although Firefox, Safari, and Internet Explorer are also supported.

OptiMantra Reviews

Overall Rating

89 Reviews

Excellent
88%
Good
8%
Average
2%
Poor
2%
Terrible
0%
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Krystal H.
Alternative Medicine
N/A Employees
June 2026
constantly improving and responsive
June 2026
constantly improving and responsive
Krystal H.
Alternative Medicine
N/A Employees

Pros thumbs-up

One thing I really love is that the platform keeps getting better all the time and anytime a question comes up, their team responds very quickly.

Cons thumbs-up

Honestly, I do not have much to complain about because my overall experience has been wonderful. The only thing I would want changed is the 2-hour appointment reminder text. At the start of our transition some patients felt overwhelmed and got confused when they did not confirm their appointments.

Alena G.
Health, Wellness and Fitness
N/A Employees
June 2026
My recommendation
June 2026
My recommendation
Alena G.
Health, Wellness and Fitness
N/A Employees

Pros thumbs-up

Right from onboarding, the customer service and support have been outstanding!! The electronic prescribing feature is user friendly and has made my practice much more efficient. Online scheduling has also been incredibly convenient for both my clients and me, cutting down a lot of the administrative work that usually comes with phone calls and managing appointments. I'd definitely recommend it!

Cons thumbs-up

There are only a couple of small things that could make the platform even better. It would be helpful to get a notification whenever a patient pays an invoice. Also, the Google Calendar sync seems a bit inconsistent sometimes appointments sync automatically and other times they don't.

Dr. Maria Louise F.
Medical Practice
N/A Employees
April 2026
accessible and user friendly workflow
April 2026
accessible and user friendly workflow
Dr. Maria Louise F.
Medical Practice
N/A Employees

Pros thumbs-up

Everything feels accessible and easy to use! My patients have also mentioned that they don't run into any problems with it.

Cons thumbs-up

At times, the checkout area can be a bit tricky and some things aren't very easy to locate. For instance, discounts being listed under coupons can make it a little confusing.