Pros 
I appreciate that I can handle everything in one place. It's great for scheduling, appointment reminders, charting, home programs, invoicing, and recording payments.
Cons 
It still lacks many of the treatments I use, so I'm creating custom ones.
Pros
Using the drop-down menu, favorite button, and quick options is simple. It's helpful for suggesting diagnoses.
Cons
Quickly finding the exercises is tricky since an exact word match is needed, or the option isn't available.
Pros
Learning to use it is easy, and the layout of the SOAP notes makes sense.
Cons
It occasionally responds slowly and saves parts of the notes slowly, which can be problematic for timely scheduling and documenting.
Pros
It doesn't force me to click around much, except for a few minor exceptions. I can use it to create custom templates, type SOAP notes, or use the auditing function to ensure compliance. There are lots of options once you learn how to use it. It charges based on usage, which is more cost-effective for practices with many part-time therapists compared to competitors.
Cons
There are no automatic processes to cue and track authorizations. The waitlist feature doesn't prioritize patients or autodial them to fill schedule gaps. There's no AI to translate visit audio to EMR fields, and integrating with an AI company would be great. Automating some billing tasks makes sense too.
Pros
The notes are easy to write, carry-over features are convenient, and it's simple overall.
Cons
Holds are not categorized in an orderly manner.
Pros
Once customized, filling out patient charts is much easier than with other EMR software.
Cons
Integrating home exercises into the chart feels a bit awkward.
Pros
It's easy to use, especially for SOAP notes, and it functions well on all devices.
Cons
Dealing with billing holds can sometimes be complicated.
Pros
The scheduling and text messaging features, along with the faxing capabilities, are fantastic. I find the scheduling feature to be incredibly efficient, making it easy to manage appointments and stay organized.
Cons
The promised time frames for the flow sheets were extended beyond what was initially expected. This delay meant that tasks took longer to complete, which was somewhat frustrating. It disrupted the planned schedule and required adjustments to accommodate the new timelines.
Pros
Customer service responds quickly and has always resolved any questions I've had. We haven't experienced any technical issues so far.
Cons
Not having a mobile version makes POS documentation and scheduling on the go difficult.
Pros
Scrubbing claims with OptimisPT is really simple. All the necessary information is right there on the screen with minimal need to click into another section.
Cons
I don't like that you need to invalidate an encounter to add or subtract info missed on the first pass or added by the PT after finalizing the claim. I also wish Optimis had an online scheduling platform.
