Opus EHR

What Is Opus EHR? 

Opus EHR is a cloud-based Electronic Health Record (EHR) system for behavioral health and substance use treatment organizations. Clinicians use it to track patient progress and check how their practice is performing, with dashboards that update in real time. The platform covers appointment scheduling, chart audits, assessments, and utilization review. It also manages documents, caseloads, EHR alerts, e-signatures, and billing, and it generates reports for clinical, administrative, compliance, and financial needs. Together, these features give staff visibility into patient care and how the organization is doing. 

What Is Opus EHR Best For?

Opus EHR is best known for its AI-driven clinical documentation through Copilot AI Notetaker. During a session, it listens in, transcribes the conversation, and drafts a clinical note using the provider's own forms and templates. That suits clinicians who are visited by a multitude of patients in a day. With this feature, they can spend less time on notes after hours or split their work between in-person and telehealth sessions. 

How Much Does Opus EHR Cost? 

The pricing for Opus EHR starts at $29/user/month. This basic plan, known as Starter, includes scheduling, patient charts, medication management, templates, and more. Further tiers of the software are as follows: 

• Growth - $59/user/month 
• Enterprise - $79/user/month 

In addition to the base subscription costs, organizations should account for the following potential expenses: 

• Implementation: Usually priced between $3,000–$25,000 (one-time) and covers system setup, workflow configuration, forms, and payer and billing settings for behavioral health compliance 
• Data Migration: Commonly priced in the range of $2,000–$15,000 (one-time), and the price depends on how much needs to move from the old system, including patient charts, treatment history, and billing records 
• Training And Onboarding: Typically falls around $1,500–$10,000 (one-time), for training clinical staff, billing staff, and administrators, including live sessions and access to Opus Academy courses 
• Integrations: Often comes in between $2,000–$20,000 (one-time), and the total depends on how many systems need to connect and how complex those connections are 
• Customization And Configuration: Generally set between $2,500–$18,000 (one-time), based on what a practice needs for treatment plan templates, outcome assessment forms, and multi-facility workflows 

Most users find Opus EHR's pricing reasonable. Some say final bills do not match what sales quoted, while others are unsure whether features like Auto-Pay are included and want clearer details on payment setup and migration costs upfront. 

For accurate pricing based on your organization’s needs, it’s recommended to request a custom Opus EHR price estimate. 

Disclaimer: The pricing is subject to change.

Opus EHR Integrations 

The software supports integration with platforms such as: 

• Dazos CRM 
• PracticeSuite 
• Zoom 
• Google Meet 
• Microsoft Teams 
• DoseSpot 
• Brellium 

How Does Opus EHR Work? 

Here's how you can get started with the software: 

• Login with your provided credentials 
• Open the dashboard to manage patient records, notes, and documents 
• Use the scheduling feature to book appointments and send automated reminders
• Handle billing and claims in the revenue cycle module 
• Send e-prescriptions and lab orders, then view results in Opus 
• Check reports and dashboard metrics to track how the practice is running 
• Schedule remote video consultations and sessions with integrated telehealth
• Message patients directly through the patient portal 

You can also schedule a free Opus EHR demo for a visual walkthrough of the software's functionalities. 

Who Is Opus EHR For? 

Opus EHR software can be utilized across practices of all sizes. It is suitable for: 

• Addiction treatment centers 
• Behavioral health practices 
• Mental health centers 
• Inpatient and outpatient facilities 
• Residential treatment centers 
• Substance use treatment providers 
• Eating disorder practices 
• Psychiatry practices 
• Psychology practices 

Opus EHR Use Cases 

Based on our analysis of user reviews and Opus EHR’s current capabilities, we have identified key scenarios where this software is a good fit for behavioral health practices: 

1. Treatment Centers Managing Lead-To-Admission Coordination 

Opus EHR helps admissions teams route new leads, assign follow-up tasks, and track each prospect from first contact through enrollment. Treatment centers often receive more inquiries than staff can log and follow up on by hand, and prospects lose interest while waiting for a response. This workflow keeps that process on track. 

2. Multi-Location Behavioral Health Organizations Scaling Operations 

Scheduling and reporting methods that work fine for one facility often break down once an organization opens a second or third location. Opus EHR standardizes these processes across all sites. Administrators get a consistent view of activity as the organization grows from a small group of clinicians to a larger network. 

3. Practices Reducing Manual Clinical Documentation Burden 

Opus's AI drafting tools create an initial version of progress notes from session activity, which means clinicians write less from scratch. Full caseloads across in-person and telehealth sessions push documentation into evenings and weekends for many clinicians. Practices with ongoing note backlogs use this kind of help to keep charting current and billing on schedule. 

4. Providers Coordinating Telehealth And In-Person Treatment Delivery 

Providers running both remote and in-person programs often deal with separate scheduling systems, video tools, and check-in processes for each type of visit. That adds extra administrative work, especially for rural and tribal health programs where staff have limited capacity. Opus brings video sessions, remote check-ins, and appointment logistics into one system, no matter how a session is delivered. 

5. Organizations Managing Insurance Billing And Claims Internally 

Opus EHR generates and tracks UB-04 and CMS 1500 claims based on completed sessions. This keeps what clinicians document in line with what gets submitted for reimbursement. Organizations that manage their own billing, rather than outsourcing it, use this to catch discrepancies before a claim is denied instead of after. 

Opus EHR User Sentiment 

Is Opus EHR Right For You? 

If you run an addiction, substance use disorder, or behavioral health treatment center, Opus EHR could be a strong fit. It handles clinical, administrative, and financial tasks, and it works for practices of any size, from a single clinic to a large multi-center organization. More than 160,000 practitioners use it every day, including teams at Hope Canyon, Samadhi, and Ignite Recovery, and it provides over 140 reports for reviewing practice data. 

On the security side, it meets HIPAA, ISO 27001, GDPR, PCI DSS Level 1, FISMA Moderate, and SOC 1/SSAE 16/ISAE 3402 standards. Access is protected with multi-factor authentication and single sign-on, data is encrypted, and the system runs continuous intrusion monitoring alongside access restrictions. 

Still not sure whether Opus EHR is the right fit for your practice? Contact us at (315) 215-3447, and we will help you make an informed decision. 

Opus EHR Features 

Here are a few key features offered by the software: 

Appointment Scheduling 

Opus EHR includes tools for booking, rescheduling, and canceling patient visits. The calendar shows provider availability, which staff use to organize appointments and manage patient flow. Automated reminders can be sent to patients ahead of scheduled visits. 

Revenue Cycle Management (RCM) 

Opus EHR's RCM tools use AI to manage claims processing and handle parts of the billing workflow automatically. Before a claim is submitted, a claim scrubber flags potential issues. Separate dashboards show financial data organized by payer and by claim, and clinical notes feed directly into billing records, which removes the need to enter the same information twice. 

Telehealth 

Telehealth is built into the EHR, covering video visits, scheduling, and documentation. Copilot AI can draft notes from a telehealth session while it is happening, and the video connection itself is encrypted. Patients can also receive documents to sign electronically, which are added back to their records once signed. 

Documentation 

Providers create, update, and store patient records, clinical notes, and treatment plans in Opus EHR. Templates are available to keep notes in a consistent format. From the same chart, a provider can review earlier records while writing new documentation. 

Two-Way Patient Chat 

Messenger handles two-way texting between practices and patients. If a patient texts back after getting an appointment reminder, that reply opens a conversation staff can answer directly, whether it is a scheduling question or something else. Staff read and respond to these messages in the same system, rather than a separate app. 

E-Prescribe 

Providers send prescriptions electronically from inside the patient chart, with notes, diagnoses, medication history, and labs all visible at the same time. EPCS supports prescribing controlled substances, and it requires an extra authentication step before that access is granted. Once sent, prescriptions go straight to the pharmacy, keeping medication history attached to the chart. 

CRM 

The behavioral health CRM logs and tracks patient inquiries as they come in. Based on how an inquiry progresses, workflows can trigger follow-up emails, reminders, or staff tasks automatically. The CRM also includes analytics on patient engagement and team performance, and its records connect to other parts of Opus, including appointment scheduling. 

Supplementary Features 

Outcomes Assessment 

The Outcome Measurement Tool lets clinicians pick which metrics to track and gather patient feedback on mood, behavior, and progress. Clinicians can collect this feedback remotely or on-site. 

Labs 

Clinicians can order lab tests and check order status from within the platform. Results come back into the patient chart automatically, since the system exchanges data with lab partners in both directions. 

Genie 

A rule engine maps out documentation requirements by level of care, payer, and regulation. When a chart element is overdue, the clinician gets an alert right away. 

Opus EHR Pricing Plans

Disclaimer: The pricing is subject to change.