Patagonia Health Reviews

Overall Rating

142 Reviews

Excellent
30%
Good
46%
Average
17%
Poor
6%
Terrible
1%
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Kayla
Hospital & Health Care,
201-500 employees Employees
January 2025
Patagonia Review
January 2025
Patagonia Review
Kayla
Hospital & Health Care,
201-500 employees Employees

Pros thumbs-up

Patagonia is fairly easy to use and navigate.

Cons thumbs-down

It can be difficult to fix a error. There tends to need to be multiple people to complete a simple mistake.

Tiara
Health, Wellness and Fitness,
201-500 employees Employees
July 2023
Tiara’s Review
July 2023
Tiara’s Review
Tiara
Health, Wellness and Fitness,
201-500 employees Employees

Pros thumbs-up

The system is easy to use, and its functionality is flexible and customizable to suit our needs.

Cons thumbs-down

Currently, there are no specific features I'd like to mention.

Lina
Research,
201-500 employees Employees
July 2023
Very user friendly
July 2023
Very user friendly
Lina
Research,
201-500 employees Employees

Pros thumbs-up

The workflow is user-friendly, and the features are easily customizable, with excellent customer support.

Cons thumbs-down

Although I wish we weren't required to change our passwords frequently, I understand the necessity for security measures.

Tiara
Health, Wellness and Fitness
201-500 employees Employees
July 2023
Tiara’s Review
July 2023
Tiara’s Review
Tiara
Health, Wellness and Fitness
201-500 employees Employees

Pros thumbs-up

The system's ease of use and functionality are remarkable. It's flexible and can be customized to suit our specific needs. Additionally, the customer support is excellent.

Cons thumbs-down

At this time, there are no particular features I feel the need to mention.

Lina
Research
201-500 employees Employees
July 2023
Very user friendly
July 2023
Very user friendly
Lina
Research
201-500 employees Employees

Pros thumbs-up

The workflow is user-friendly, and the software offers easily customizable features. The customer support has been great.

Cons thumbs-down

It can be a bit inconvenient to change passwords frequently, although I understand it's necessary for security.

Devon
Health, Wellness and Fitness,
11-50 employees Employees
June 2023
Avoid if you can
June 2023
Avoid if you can
Devon
Health, Wellness and Fitness,
11-50 employees Employees

Pros thumbs-up

There's really not much I do like about Patagonia. Some things are easy to use, but overall do not recommend.

Cons thumbs-down

Not very user friendly, it's very outdated. It takes forever to get something changed if the process or widget is outdated or something isn't working well, that is if you are allowed. Like you could do so much with care plans in the Maternal Health widget but because other people haven't requested the change, then it isn't going to happen. The maternal health records print out horribly. You can't search people by phone number which is vital in some cases. I have used other EMRs like Athena and they are much more user friendly and customizable to fit the health care workers needs.

Allison
Mental Health Care,
51-200 employees Employees
June 2023
Patagonia Review
June 2023
Patagonia Review
Allison
Mental Health Care,
51-200 employees Employees

Pros thumbs-up

Easy access to records. E-scribing available

Cons thumbs-down

E-scribing widget is very slow. Also, have to click out of chart to get to other information.

Penny
Health, Wellness and Fitness,
11-50 employees Employees
June 2023
review
June 2023
review
Penny
Health, Wellness and Fitness,
11-50 employees Employees

Pros thumbs-up

Patagonia can bill claims electronically

Cons thumbs-down

Billing reports are not created with the billers in mind

Nadia
Public Safety,
51-200 employees Employees
June 2023
Patagonia Review
June 2023
Patagonia Review
Nadia
Public Safety,
51-200 employees Employees

Pros thumbs-up

I love how user friendly it is. It is not difficult to schedule appointments.

Cons thumbs-down

Sometimes figuring out the widgets can be confusing. But overall when putting in demographics it can be very easy.

Kelly
Government Relations,
11-50 employees Employees
June 2023
New user review
June 2023
New user review
Kelly
Government Relations,
11-50 employees Employees

Pros thumbs-up

Patagonia so far has been very easy to use. Check in for clinic has been smooth and check out even smoother.

Cons thumbs-down

Schedule is not ideal for a place that has different clinic types and dates. If we only have a vaccination clinic twice a week there is no way to just build in those two days that week.