Patient Engagement Software

athenahealth EHR Software

Athena electronic medical record (EMR) software is a leading vendor of on-premise and cloud-based health IT solutions nationwide for health systems and medical groups. The platform believes in creatin.. Read more

154 Reviews

eClinicalWorks EMR Software

eClinicalWorks Software is an award-winning integrated electronic health record and practice management (PM) solution that provides technology throughout patient care delivery. With a growing network .. Read more

145 Reviews

Amazing Charts EHR Software

Amazing Charts EMR is a leading provider of electronic health record solutions with features like scheduling, coding, e-prescribing, interoffice messaging, charting, etc. In addition, it offers soluti.. Read more

85 Reviews

CureMD EMR Software

CureMD was established in 1997. It is headquartered in New York and is presently one of the leading providers of innovative health solutions that changed healthcare facilities' managerial and clinical.. Read more

84 Reviews

Cerner EMR Software

Cerner EMR Software is the US leader in healthcare information technology, offering a comprehensive, integrated platform to manage large hospitals’ clinical and administrative requirements. It ranks a.. Read more

81 Reviews

Allscripts EMR Software

Allscripts EMR has transitioned from an electronic prescribing software system to Electronic Health Records (EHR) with features like e-prescription, patient flows, quality management, etc. Allscripts .. Read more

81 Reviews

PrognoCIS EMR Software

Developed in the early 2000s, PrognoCIS is a provider of Health IT solutions for practices and hospitals of all sizes. The vendor offers integrated modules for electronic health record (EHR), practice.. Read more

80 Reviews

ChiroTouch Chiropractic EMR Software

ChiroTouch Electronic Medical Records (EMR) software was created with Chiropractic doctors in mind, to assist them streamline their clinical, administrative, and financial operations. It caters to pra.. Read more

78 Reviews

Aprima EHR Software

Aprima EHR is one of the top software for maintaining electronic health records and is used worldwide by physicians and their staff. Aprima has won awards after it impressed its users as it is a tool .. Read more

78 Reviews

Practice Fusion EHR Software

Founded in 2005, an Allscripts company, Practice Fusion is the #1 cloud-based electronic health record (EHR) platform in the US. It has partnered with some leading medical billing companies, such as K.. Read more

75 Reviews

CareCloud EHR

CareCloud is a HIPAA compliant cloud-based electronic health recording software that offers collective benefits of practice management, EMR, and medical billing services. The solution offers services .. Read more

74 Reviews

Greenway Health EHR Software

Greenway Health’s EHR system provides innovative technology, impeccable services, and strategic partnership to help you sustain and grow profitably in the healthcare industry. The company presents a p.. Read more

73 Reviews

AdvancedMD EHR Software

AdvancedMD is an all-inclusive medical software solution designed to enhance the quality of patient care for independent physician clinics and healthcare organizations of all sizes. The vendor provide.. Read more

72 Reviews

ChartLogic EMR Software

One of the first in its industry, ChartLogic EHR is a subsidiary of Medsphere Systems Corporation. The company is headquartered in Salt Lake City, Utah. It helps physicians ensure paperless workflows .. Read more

71 Reviews

DrChrono EHR Software

DrChrono is ranked as one of the top five EHR software options available. In addition, it is one software that is continually striving for progress and expansion. It is a cloud-based EHR software prog.. Read more

70 Reviews

NextGen Healthcare EHR

NextGen Office by NextGen Healthcare is an all-in-one medical software solution designed for specialty practices of all sizes. The cloud-based application combines specialty-specific EHR content, a me.. Read more

69 Reviews

Kareo EHR Software

Kareo EHR is a complete, cloud-based solution that helps you manage your practice more efficiently and increase your revenue. This practice management software includes patient scheduling and tracking.. Read more

66 Reviews

EpicCare EMR software

An EMR software built for large healthcare systems. EpicCare is certified for stages 1 and 2 of meaningful use. Founded, developed, and implemented in 1979 by a small team, the software is now being u.. Read more

62 Reviews

Practice EHR Software

Practice EHR is a top-rated medical software solution that includes extensive EMR and practice management capabilities. The cloud-based application is designed to cater to the unique needs of both sma.. Read more

58 Reviews

Modernizing Medicine EHR Software

Modernizing Medicine was initiated in 2010. They serve over 16,000 providers and 140,000 healthcare professionals. Their client satisfaction rate is 93%, which is one of the highest in the industry. .. Read more

52 Reviews

Buyers Guide

Last updated: September 24, 2022

Providing healthcare has broadened way more than simply medical care. Providing effective patient engagement had become a need for healthcare providers. This includes services like providing a patient portal, that enables patients to engage with their physicians easily, to instant messaging between physicians and patients to help simplify the communication.

The objective of a patient engagement software is to provide services that help engage patients throughout the medical care cycle. It also streamlines administrative work to help physicians focus more on patient care. With more and more hospitals and practices adopting a patient-centric approach, patient engagement software is also becoming popular in the healthcare industry.

This buyer's guide is designed to help you understand the unique characteristic of a patient engagement software, its features, and benefits.

Here’s what we’ll be discussing in this buyer’s guide:

What is a Patient Engagement Software?
Patient Engagement Software Features
Choosing a Patient Engagement Vendor
Patient Engagement Software Benefits
Market Trends

What is a Patient Engagement Software?

A patient engagement software allows physicians to engage and communicate with their patients through a patient portal and messaging services and provide various healthcare resources. Although in most cases, a patient engagement software is misunderstood as a patient portal. While a patient portal is a part of patient engagement tactics, a patient engagement software is more than just that.

In essence, a patient engagement software is a combination of various medical software like practice management, CRM, medical billing, and marketing software.

Here, I’ll be going over the various features of a Patient Engagement software along with the requirements of selecting your software vendor for your practice.

Before jumping to the software itself, you must assess the needs, requirements, and capabilities of your practice. After all, a Patient Engagement software comes in all shapes and sizes. Some practices might require a Patient Engagement software for large practices based on their size; while others might need small-scale ones.

Here’s all you need to know to make the most of your Patient Engagement software.

Patient Engagement Software Features

Here are some features of Patient Engagement software that help improve patient care, streamline your clinical workflows, and simplify administrative tasks.

Secure messaging – enables practitioners and patients to communicate with each other through a secure and encrypted portal.

Online Scheduling – You can set a schedule a allows patients to book appointments that fit your schedule. Any changes in appointments like staff changes, rescheduled/canceled appointments, etc. are updated automatically in your system.

Appointment Reminders – Nobody likes to be stood up. Especially practitioners that could’ve looked after other patients. You can reduce the number of no-shows in your practice by sending them automated reminders through text and email.

Patient Intake and Registration – You can also have patients upload all of their personal information, medical history, and billing information prior to their appointment to reduce patient waiting time and increase patient satisfaction.

Patient Education – Your Patient Engagement software should also include educational and healthcare resources for patients about any specific topic.

Medical Billing – In order to accommodate your patients, your patient engagement software should reduce your revenue cycle and offer faster payment options.

HIPAA Compliance - A Patient Engagement software also needs to ensure patient information confidentiality and privacy through compliance with the Health Insurance Portability and Accountability Act (HIPAA) guidelines.

Choosing a Patient Engagement Vendor

Now that we’ve discussed the necessary features of a Patient Engagement, let’s talk about some of the requirements you’d need from your software vendor. These may differ for each individual medical practice.

Vendor Size – What type of practices does your software vendor typically cater to? Some vendors only provide services to small-scale practices, while others cater to large-scale practices. Therefore, if you have a small practice, paying for services that help large practices, won’t do much good. Similarly, large practices won’t be able to function with services designed for small practices.

Design – The design of a Patient Engagement software’ infrastructure depends on your choice. Whether you would prefer a cloud-based, web-based, or even standalone.

Web-based: These companies focus on a web-based approach and practitioners can access their patient information through their web browser.

App-based: App-based software provide all the service you need from a Patient Engagement software through an installable app on your smartphone or tablet.

Cloud-based: Companies that provide native cloud software offer you access to patient information through a cloud-storage.

Certification – Vendor certification ensures patient information confidentiality and security and is perhaps one of the most important things to look for in a Patient Engagement software vendor. So make sure your vendor has ONC-authorized testing and certification body (ONC-ATCB) certification.

According to the top reviews, most Patient Engagement software vendors focus on providing cloud-based healthcare IT services to enhance security and provide seamless services.

Patient Engagement Software Benefits

An effective EHR software helps streamline your clinical workflows, simplify administrative tasks, and help reduce cost. Here are some of the most advantageous benefits of Patient Engagement software.

  • Enhanced patient satisfaction
  • Improve the quality of medical care
  • Reduce readmissions
  • Improved decision making

The era of mobile phones is upon us. Your patient engagement software should offer a mobile-friendly interface for physicians and medical staff to manage patient information on the go. In addition, physicians also have access to a secure messaging service with their patients at any time and anywhere.

Similarly, practitioners also require a cloud-based patient engagement software that requires only the minimal IT infrastructure. Cloud-based patient engagement software also reduces cost and improves accessibility in the long-run.