Patient Engagement Software

DrChrono EHR Software
DrChrono EHR Software

DrChrono EHR is a cloud-based medical software solution that assists healthcare practitioners in managing patient care, optimizing workflow efficiency, and improving medical results. The program is ap.. Read more

578 Reviews

Aesthetics Pro Software
Aesthetics Pro Software

What Is Aesthetics Pro Software? Overview Aesthetics Pro software is a cloud-based solution tailored for the modern medspa businesses. It streamlines spa management and growth, offering features.. Read more

459 Reviews

CounSol EHR
CounSol EHR

Put in a sentence, ConSol.com enables solo practitioners to streamline their practice for the benefit of both their persons and patients. Multiple electronic medical records (EMR) features like client.. Read more

391 Reviews

Epic Software
Epic Software

What Is Epic Software?  Overview  Epic software, a cloud-based electronic health records (EHR) platform by Epic Systems Corporation, can be ideal for various medical specialties, from urgent car.. Read more

280 Reviews

eClinicalWorks EMR Software
eClinicalWorks EMR Software

What Is eClinicalWorks EMR?  Overview   eClinicalWorks software is an information solution providing electronic health records (EHR) for medical practices. It is designed to help healthcare prov.. Read more

241 Reviews

athenahealth EMR
athenahealth EMR

What Is athena EMR? Overview athenahealth EMR is a cloud-based software for small to mid-sized medical practices. It offers a secure digital platform for storing patient records simplifying and .. Read more

240 Reviews

Solutionreach Software
Solutionreach Software

What Is Solutionreach Software?   Overview   Solutionreach is a cloud-based patient engagement and communication software tailored for healthcare practices. It's a comprehensive solution designe.. Read more

200 Reviews

Cerner EMR Software
Cerner EMR Software

What Is Cerner EMR? Overview Cerner EMR (now acquired by Oracle) comprises a comprehensive suite of medical software solutions widely adopted by healthcare institutions worldwide. The software e.. Read more

194 Reviews

AdvancedMD EHR Software
AdvancedMD EHR Software

What Is AdvancedMD EHR? Overview AdvancedMD EHR is a comprehensive cloud-based practice management software designed for healthcare providers. This software helps streamline patient communicatio.. Read more

192 Reviews

Kareo
Kareo

What Is Kareo EHR? Overview Kareo EHR, now Tebra, is a cloud-based electronic medical record (EMR) and practice management solution designed to improve patient care. It aims to streamline operat.. Read more

175 Reviews

ModMed EHR Software
ModMed EHR Software

What Is ModMed EMR? Overview ModMED EMR, also known as Modernizing Medicine, is a cloud-based practice management software that automates tasks for medical practices. The specialty-specific EHR .. Read more

171 Reviews

Allscripts EMR Software
Allscripts EMR Software

What Is Allscripts EMR? Overview Allscripts, now known as Veradigm, is a cloud-based electronic health records (EHR) and practice management software designed to streamline healthcare operations.. Read more

171 Reviews

ICANotes EHR
ICANotes EHR

What Is ICANotes EHR? Overview ICANotes EHR, a cloud-based electronic health records solution, is designed for behavioral health practices. The software streamlines medical documentation and sim.. Read more

153 Reviews

Kipu Software
Kipu Software

What Is Kipu EMR?   Overview    Kipu EMR is a cloud-based electronic medical records software designed for behavioral health centers and addiction treatment facilities. It optimizes patient data.. Read more

143 Reviews

NueMD EMR Software
NueMD EMR Software

What Is NueMD EMR?   Overview   NueMD EMR (electronic medical records) is a cloud-based practice management software tailored to the healthcare industry. It's an all-in-one solution for medical .. Read more

128 Reviews

NextGen EMR
NextGen EMR

What Is NextGen EMR?   Overview    NextGen EMR, by NextGen Healthcare, is a cloud-based practice management solution designed to manage patient care processes. It efficiently manages medical rec.. Read more

127 Reviews

Praxis EMR Software
Praxis EMR Software

What Is Praxis EMR?   Overview  Praxis EMR is an accredited electronic medical record (EMR) system designed to help healthcare providers improve the quality of care they provide to their patient.. Read more

126 Reviews

PrognoCIS EMR
PrognoCIS EMR

In the early 2000s, PrognoCIS emerged as a popular electronic medical record (EMR) solution for medical facilities. The software comes with options for medical billing, known as Practice Management, a.. Read more

115 Reviews

Insight EMR and Billing by Clinicient Software
Insight EMR and Billing by Clinicient Software

What Is Clinicient Insight EMR? Overview Clinicient Insight EMR is a cloud-based electronic medical records (EMR) and integrated practice management software designed specifically for outpatient.. Read more

114 Reviews

Tebra
Tebra

What Is Tebra? Overview With the integration of practice growth technology, Kareo and PatientPop have joined forces as Tebra. This marks a significant step toward creating a connected practice o.. Read more

99 Reviews

Buyers Guide

Last updated: April 14, 2024

Providing healthcare has broadened way more than simply medical care. Providing effective patient engagement had become a need for healthcare providers. This includes services like providing a patient portal, that enables patients to engage with their physicians easily, to instant messaging between physicians and patients to help simplify the communication.

The objective of a patient engagement software is to provide services that help engage patients throughout the medical care cycle. It also streamlines administrative work to help physicians focus more on patient care. With more and more hospitals and practices adopting a patient-centric approach, patient engagement software is also becoming popular in the healthcare industry.

This buyer's guide is designed to help you understand the unique characteristic of a patient engagement software, its features, and benefits.

Here’s what we’ll be discussing in this buyer’s guide:

What is a Patient Engagement Software?
Patient Engagement Software Features
Choosing a Patient Engagement Vendor
Patient Engagement Software Benefits
Market Trends

What is a Patient Engagement Software?

A patient engagement software allows physicians to engage and communicate with their patients through a patient portal and messaging services and provide various healthcare resources. Although in most cases, a patient engagement software is misunderstood as a patient portal. While a patient portal is a part of patient engagement tactics, a patient engagement software is more than just that.

In essence, a patient engagement software is a combination of various medical software like practice management, CRM, medical billing, and marketing software.

Here, I’ll be going over the various features of a Patient Engagement software along with the requirements of selecting your software vendor for your practice.

Before jumping to the software itself, you must assess the needs, requirements, and capabilities of your practice. After all, a Patient Engagement software comes in all shapes and sizes. Some practices might require a Patient Engagement software for large practices based on their size; while others might need small-scale ones.

Here’s all you need to know to make the most of your Patient Engagement software.

Patient Engagement Software Features

Here are some features of Patient Engagement software that help improve patient care, streamline your clinical workflows, and simplify administrative tasks.

Secure messaging – enables practitioners and patients to communicate with each other through a secure and encrypted portal.

Online Scheduling – You can set a schedule a allows patients to book appointments that fit your schedule. Any changes in appointments like staff changes, rescheduled/canceled appointments, etc. are updated automatically in your system.

Appointment Reminders – Nobody likes to be stood up. Especially practitioners that could’ve looked after other patients. You can reduce the number of no-shows in your practice by sending them automated reminders through text and email.

Patient Intake and Registration – You can also have patients upload all of their personal information, medical history, and billing information prior to their appointment to reduce patient waiting time and increase patient satisfaction.

Patient Education – Your Patient Engagement software should also include educational and healthcare resources for patients about any specific topic.

Medical Billing – In order to accommodate your patients, your patient engagement software should reduce your revenue cycle and offer faster payment options.

HIPAA Compliance - A Patient Engagement software also needs to ensure patient information confidentiality and privacy through compliance with the Health Insurance Portability and Accountability Act (HIPAA) guidelines.

Choosing a Patient Engagement Vendor

Now that we’ve discussed the necessary features of a Patient Engagement, let’s talk about some of the requirements you’d need from your software vendor. These may differ for each individual medical practice.

Vendor Size – What type of practices does your software vendor typically cater to? Some vendors only provide services to small-scale practices, while others cater to large-scale practices. Therefore, if you have a small practice, paying for services that help large practices, won’t do much good. Similarly, large practices won’t be able to function with services designed for small practices.

Design – The design of a Patient Engagement software’ infrastructure depends on your choice. Whether you would prefer a cloud-based, web-based, or even standalone.

Web-based: These companies focus on a web-based approach and practitioners can access their patient information through their web browser.

App-based: App-based software provide all the service you need from a Patient Engagement software through an installable app on your smartphone or tablet.

Cloud-based: Companies that provide native cloud software offer you access to patient information through a cloud-storage.

Certification – Vendor certification ensures patient information confidentiality and security and is perhaps one of the most important things to look for in a Patient Engagement software vendor. So make sure your vendor has ONC-authorized testing and certification body (ONC-ATCB) certification.

According to the top reviews, most Patient Engagement software vendors focus on providing cloud-based healthcare IT services to enhance security and provide seamless services.

Patient Engagement Software Benefits

An effective EHR software helps streamline your clinical workflows, simplify administrative tasks, and help reduce cost. Here are some of the most advantageous benefits of Patient Engagement software.

  • Enhanced patient satisfaction
  • Improve the quality of medical care
  • Reduce readmissions
  • Improved decision making

The era of mobile phones is upon us. Your patient engagement software should offer a mobile-friendly interface for physicians and medical staff to manage patient information on the go. In addition, physicians also have access to a secure messaging service with their patients at any time and anywhere.

Similarly, practitioners also require a cloud-based patient engagement software that requires only the minimal IT infrastructure. Cloud-based patient engagement software also reduces cost and improves accessibility in the long-run.