patientNOW Practice Management Software

patientNOW Practice Management Software Pros & Cons

PROS

CONS

  • Allows high-quality image capture
  • May requires significant training for new users
  • Streamlined workflow management
  • Some users have reported slow response times
  • Advanced data security and encryption

patientNOW Practice Management Software Features

Check

Appointment Management/Scheduling

Check

E-prescriptions

Check

Patient Portal

Check

Compliance Tracking

Check

Customizable Forms/Reports

Check

Document Management

Check

Lab Integration

Check

Online Payments

Check

Immunization And Allergy Tracking

Check

Mobile App

Check

Telemedicine

Check

Order Management

Check

Reporting And Analytics

Check

Billing And Invoicing

Check

Insurance Eligibility Verification

Check

Claims Management

Check

Inventory Management

Check

Referral Management

Check

Alerts/Notifications

Check

Patient Demographics

Frequently Asked Questions

Does PatientNOW EMR support mobile devices?

Yes, the PatientNow EMR is cloud-based and can be downloaded to your devices.

Is PatientNOW EMR free?

No, the PatientNow EMR cost requires a monthly or annual subscription fee. They do not offer a free version.

What languages does PatientNOW EMR support?

The PatientNow EMR interface supports the English language.

What level of support does PatientNOW EMR offer?

PatientNow offers email, live chat, form submission, knowledge base, and phone support.

Who are the typical users of PatientNOW EMR?

PatientNow EMR is tailored for medical professionals with specialties: plastic surgery, dermatology, and medical spas.

patientNOW Practice Management Software Reviews

Overall Rating

99 Reviews

Excellent
61%
Good
24%
Average
9%
Poor
1%
Terrible
5%
Loading
Tansy W.
Medical Practice
10+ Employees
October 2025
Excellent EMR
October 2025
Excellent EMR
Tansy W.
Medical Practice
10+ Employees

Pros thumbs-up

The initial onboarding and training were immensely helpful, and I appreciated the entire sequence, especially the clear tutorial videos to watch; it feels like excellent value for the cost. Very user-friendly, I love how effortless the whole system is to use. Having used a previous clunky EMR, I researched options and am glad I selected this one.

Cons thumbs-up

To be frank, since this EMR is new to our office I have not encountered any cons yet; I truly love the platform. While researching alternatives, I discovered this option and was immediately intrigued. The EMR we used previously was junk and simply failed to meet our needs at all.

Sachary F.
Medical Practice
10+ Employees
September 2025
Great features
September 2025
Great features
Sachary F.
Medical Practice
10+ Employees

Pros thumbs-up

I often duplicate appointments by copying and pasting existing bookings, which significantly reduces the time I spend creating new slots when patients are waiting in reception.

Cons thumbs-up

Unfortunately, I'm unable to remove appointments that were entered in error, so the unwanted booking remains attached to the client's record and clutters their history.

Berneil B.
Medical Practice
10+ Employees
September 2025
Patient Now customer support
September 2025
Patient Now customer support
Berneil B.
Medical Practice
10+ Employees

Pros thumbs-up

Patient Now's customer support team has been consistently outstanding and reliable. The representatives respond promptly, are extremely helpful and courteous, and they remain understanding when I submit requests that reflect my own misunderstandings. I particularly appreciate that they never make me feel foolish about a technical problem (usually caused by my own errors).

Cons thumbs-up

I cannot point to any shortcomings in Patient Now's customer support; in my experience every representative has conducted themselves with professionalism and offered useful assistance.