PatientPop

PatientPop Pros & Cons

PROS

CONS

  • Easily create and edit new patient appointments to improve practice success
  • Users report they face technical glitches at times
  • Helps increase patient volume with advanced features
  • According to some users, customer support is sometimes non-responsive
  • Comes with patient surveys that seamlessly collect patient feedback
  • Helps physicians track patient journey with intake forms
  • Easy-to-use interface ensures streamlined workflows

PatientPop Features

Check

Appointment Management/Scheduling

Check

E-prescriptions

Check

Patient Portal

Check

Compliance Tracking

Check

Customizable Forms/Reports

Check

Document Management

Check

Lab Integration

Check

Online Payments

Check

Immunization And Allergy Tracking

Check

Mobile App

Check

Telemedicine

Check

Order Management

Check

Reporting And Analytics

Check

Billing And Invoicing

Check

Insurance Eligibility Verification

Check

Claims Management

Check

Inventory Management

Check

Referral Management

Check

Alerts/Notifications

Check

Patient Demographics

Frequently Asked Questions

Does PatientPop have a mobile app?

Yes, PatientPop offers a mobile app that allows health care providers and staff to manage appointment requests, text messaging, patient payments, and other administrative tasks on the go.

Does PatientPop offer an API?

Yes, PatientPop by Tebra offers an API. The platform is designed to integrate broadly with other systems (EHRs, billing systems, etc.), indicating capability for interoperability and external integrations.

How does PatientPop help health systems?

PatientPop software helps healthcare practices manage online appointment scheduling and manage appointment volume.

How much does PatientPop software cost?

The cost of PatientPop Software depends on the size and requirements of an organization. Contact us today to get a personalized PatientPop pricing quote.

Is PatientPop free?

No, PatientPop is a commercial platform under Tebra, offered as a paid solution for practices rather than a free tool.

What languages does PatientPop support?

PatientPop (via Tebra) currently supports English as its primary language for its user interface and patient-facing tools.

What level of support does Patient Pop software offer?

PatientPop software offers support via email and phone.

What other apps does PatientPop integrate with?

PatientPop integrates with the clinical, billing, and EHR components, providing a full-stack solution that supports telehealth, online appointment scheduling, digital registration, payments, and practice operations. This integration creates a seamless workflow for front office and care teams. Some notable integrations include AdvancedMD, athenahealth, Easy Dental, Practice Fusion EHR, and Elation Health EHR.

Who are the typical users of PatientPop software?

PatientPop Software is suitable for small to mid-sized healthcare practices.

PatientPop Reviews

Overall Rating

28 Reviews

Excellent
64%
Good
18%
Average
4%
Poor
11%
Terrible
4%
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Robbie H.
Medical Practice
51-100 Employees
November 2025
Awful cancellation and rude service
November 2025
Awful cancellation and rude service
Robbie H.
Medical Practice
51-100 Employees

Pros thumbs-up

For over ten years I remained a very satisfied customer of theirs, since the product was excellent and reliably served our needs; it integrated smoothly into our workflows and performed well for our team. Whenever we needed to add services their customer support was responsive and helpful, which made exp anding our setup straightforward and stress-free.

Cons thumbs-up

Trying to cancel our service turned into one of the most awful customer experiences I've ever had, marked by endless delays and lack of ownership from their team. Instead of clear guidance we were passed from one representative to another and repeatedly encountered rude, unhelpful staff who offered no real resolution.

Elise B.
Hospital and HealthcCare
10+ Employees
November 2025
An asset with game-changing features
November 2025
An asset with game-changing features
Elise B.
Hospital and HealthcCare
10+ Employees

Pros thumbs-up

I've relied on Tebra for well over six years and across that time their services have been a real asset to my practice, consistently providing helpful support when we needed it. With such a very small staff, the online booking feature has been a game changer, cutting down the volume of phone calls we have to answer and allowing patients to schedule appointments during off hours without tying up our team. On top of that, the ability to collect online reviews has noticeably strengthened our reputation in the community and they also h andled our website design and ongoing support, which made managing our online presence far simpler.

Cons thumbs-up

Ultimately, the only reason I had to terminate services was because of persistent technical glitches during the integration with my EHR/PM system and those integration problems interfered with our workflow enough that I felt I had no choice but to discontinue.

Timothy H.
Mental Health Care
50+ Employees
November 2025
Noticeable uptick in responsive support
November 2025
Noticeable uptick in responsive support
Timothy H.
Mental Health Care
50+ Employees

Pros thumbs-up

I've come to value their customer support and over the last four to six months I've observed a noticeable uptick in responsiveness; the organization also seems open to adopting providers' suggestions for enhancements.

Cons thumbs-up

A drawback I've noticed is the lack of voice-to-text support, which feels like a glaring omission given that Microsoft Word has provided that kind of functionality for more than ten years.