PayGround

What Is PayGround?

Overview

PayGround is a cloud-based healthcare payment software that offers patients and medical providers an easy way to manage, track and pay medical bills online. The software offers a streamlined solution for complex processes often associated with healthcare payments, such as multiple providers, billing statements, and patient portals. It provides a centralized platform where users can conveniently view statements, make payments, and monitor billing activity from various healthcare organizations, all in a single place.

What Is PayGround Best For?

PayGround excels with its people-first approach and user-friendly interface. The software offers a seamless experience for paying medical bills through its intuitive mobile app. With a few clicks, users can easily pay bills, schedule payments, and access billing history from any device.

PayGround Pricing

The software offers a quote-based pricing model with three plans:

  • Free- Custom pricing
  • Go- Custom pricing
  • Pro- Custom pricing

Get in touch with us to discuss PayGround pricing plans in detail.

PayGround Integrations

The vendor has not disclosed any information regarding its third-party integrations.

How Does PayGround Work?

Here’s how to get started with the software after its successful installation:

  • Log in to your PayGround account using the credentials set up during registration
  • Add your practice or hospital details like address, contacts and payment profiles
  • Sync patient data through EHR integration or manual upload of records
  • Enable desired payment methods for customers like credit cards, online checks or bank transfer
  • Configure automated email and text reminders to send out patient statements
  • Set up billing policies for financial assistance programs, discounts etc
  • Link 'PayGround' with your scheduling software and patient portal for seamless workflow
  • Train relevant staff on proper usage of PayGround's core features like payments, statements
  • Promote PayGround login to view/pay bill details to patients through your website, invoices
  • Monitor payments, resolutions and daily cash flows with customizable reports

Schedule a free PayGround demo for a visual rundown of these steps in more detail.

Who Is PayGround For?

PayGround caters to both patients and medical professionals. On the patient side, it serves individuals, families, and caregivers who handle billing from multiple practices. For providers, the software helps small clinics and large hospitals alike streamline billing and collections workflows. It specifically caters to:

  • Hospitals
  • Clinics

PayGround Features

The following are some of the more advanced features of the software:

  • Single Sign-On Dashboard

The PayGround dashboard acts as a central hub for all billing activity. Users can access invoices, make payments, view receipts and monitor accounts across multiple providers with just one secure login. This unified portal eliminates the hassle of navigating separate patient portals and streams payment workflows.

  • Mobile App Payments

Through the free PayGround mobile app, users can pay healthcare bills, view statements and track payment history. The intuitive app design makes it simple to review charges, select a payment amount, and submit transactions from any mobile device within minutes.

  • Automatic Payment Scheduling

Users can set up autopay for recurring charges like insurance premiums or flexible payment plans. PayGround supports scheduling automatic debits from checking accounts or credit cards to be processed on selected future dates, avoiding late fees from forgotten bills.

  • Billing Notifications

The software sends timely email and text reminders about upcoming charges and due dates. Providers can also set up financial assistance program reminders. This keeps patients informed about their balance obligations and helps minimize mistakes in statements.

  • Invoice Storage And Sharing

PayGround acts as a digital filing cabinet for all billing statements. Users get lifetime access to archives of receipts and invoices organized by a provider in their account. Statements can also be easily shared with insurance or exported for taxes.

  • Payment Tracking

Users see a detailed payment history with real-time updates as transactions are submitted. Clear breakdowns of charges, payments made, balances due and adjustments are visible. Admins gain insight into collections performance with customizable reporting tools.

Is PayGround Right For You?

Are you tired of dealing with manual paperwork that consumes valuable time? PayGround may be the perfect solution for you.

Managing patient payments is complex, especially when it comes to security and scalability concerns. PayGround eliminates these hindrances by providing bank-level data protection, HITRUST certification, and a flexible platform that caters to practices of all sizes, from individual practitioners to large healthcare networks.

Whether you need to integrate multiple specialties, expand to new locations, or streamline billing processes to free up your staff's time, PayGround offers customizable and reliable payment solutions. Don't let billing stress hold you back. Take your practice to new heights with PayGround, the platform that simplifies operations while ensuring the highest level of security.

Contact us at (315) 215-3447 to learn more about how partnering with the right financial platform can alleviate your medical billing concerns and drive your practice toward success.

PayGround Pricing Plans

  • Free
  • Go
  • Pro
Custom Pricing
Custom Pricing
Custom Pricing
What’s included
(Free features)
What’s included
(Go features)
What’s included
(Pro features)
  • What’s included:
  • Accept PayGround App Payments via ACH
  • Easily link bank account
  • Funds deposited in 1-2 business days
  • Everything in Free — plus:
  • Collect Online Payments
  • Web terminal
  • Custom branded online payment page
  • Five (5) Staff Users
  • Up to five accounts and devices
  • Collect Onsite Payments
  • Point of sale capabilities
  • Virtual terminal
  • Digital Receipts
  • Everything in Go — plus:
  • Automated Texts/Emails
  • Upload or integrate your accounts receivable
  • Unlimited digital requests via text and email
  • Automated payment reminders
  • Unlimited Staff Users
  • Multiple accounts and devices
  • No Hidden Fees
  • Credit/Debit included
  • ACH included
  • Custom Additions
  • EHR/PM integration
  • Onsite terminals
  • Paper statements
  • Payment plans

Disclaimer: The pricing is subject to change.

PROS

CONS

  • Offers simple payments with a centralized dashboard 
  • Users may face an initial learning curve 
  • Mobile app makes payment management simple for practitioners and patients 
  • Limited customization options for branding and user experience 
  • Offers billing automation and payment reminders, saving time over manual processes 
  • Inconsistent customer support response times, according to some PayGround reviews 
  • Users have full transparency into charges, payment statuses and account histories in one digital hub 

PayGround Features

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Appointment Management/Scheduling

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E-prescriptions

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Patient Portal

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Compliance Tracking

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Customizable Forms/Reports

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Document Management

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Lab Integration

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Online Payments

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Immunization And Allergy Tracking

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Mobile App

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Telemedicine

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Order Management

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Reporting And Analytics

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Billing And Invoicing

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Insurance Eligibility Verification

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Claims Management

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Inventory Management

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Referral Management

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Alerts/Notifications

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Patient Demographics

Today's most popular FAQs

Does PayGround have an app?

Yes, in addition to a fully responsive website, PayGround offers free mobile apps for both iOS and Android that provide the same billing functionality directly on mobile devices.

Does PayGround support mobile devices?

Yes, PayGround has dedicated iOS and Android mobile apps that allow users to access billing features and make payments on the go from any smartphone or tablet.

How much does PayGround cost?

PayGround pricing is based on the following plans: Free, Go, and Pro. Pricing for all these plans is customized to your needs. Contact us for a tailored PayGround quote now!

What languages does PayGround support?

The PayGround platform is available in English and Spanish, with key elements translated into over 100 additional languages for inclusivity.

What level of support does PayGround offer?

PayGround offers multichannel customer support, including phone, email, and live chat. They provide 24/7 support and assistance for payment issues.

Who are the typical users of PayGround?

PayGround users include both patients seeking an easy way to manage healthcare bills online and medical providers looking to streamline billing and collections.

PayGround Pricing

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PayGround reviews

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