Phreesia Software

What Is Phreesia Software?  

Overview   

Phreesia Software is a cloud-based patient engagement platform revolutionizing how healthcare providers interact with patients. This user-friendly software streamlines patient intake automates administrative tasks and enhances the overall patient experience. It simplifies scheduling, registration, and payment processes, making it an indispensable tool for medical practices. Phreesia effectively addresses the common pain points in healthcare administration, ensuring a more efficient and patient-focused experience. 

What Is Phreesia Software Best For?  

The one standout feature of this software is patient engagement. After the patient intake process, this software helps healthcare organizations update their patients about every minute detail. Phreesia provides automated templates so organizations can text patients about their appointments and efficiently communicate with individual patients, whether for in-person or virtual visits.  

They can send timely messages to patients in their cars, coordinate entry times, or inform them about delays. Patient Chat also ensures patients join their scheduled telehealth visits promptly. 

Phreesia Software Pricing  

Pricing for this software varies for healthcare organizations. Get your customized Phreesia software pricing quote today, based on your unique requirements.  

Phreesia Software Integrations   

The software has bidirectional integration with the following: 

How Does Phreesia Software Work?   

To learn how to navigate this software, follow these steps: 

  • Login to the dashboard by entering your credentials 
  • Enter the patient intake information and save it  
  • Click on the pre-registered patients  
  • Open the patient's profile to check or edit the details 
  • Go to reports and settings to find the transactions  
  • Select any report you want and click on the export link  

If you want to see healthcare organizations using this software, schedule Phreesia software demo today!  

Who Is Phreesia Software For?  

Phreesia software caters to healthcare providers of all sizes, from small practices to large medical facilities. The software is for the following: 

  • Rheumatology 
  • Radiology 
  • Oncology/Hematology 
  • Surgical Specialties 
  • Ophthalmology 
  • Pediatrics 
  • Physiatry and Pain Management 

It is ideal for medical professionals who prioritize patient engagement and seek to streamline administrative processes effectively. Organizations like behavioral health, cardiology, dermatology, nephrology, etc. can also use this software.  

Phreesia Software Features  

Here are some detailed features of Phreesia software

  • Scheduling Appointments 

Phreesia offers a user-friendly appointment scheduling system that allows healthcare providers to efficiently manage patient appointments. The software optimizes scheduling to reduce waiting times and improve the patient experience.  

  • Online Payments 

Patients can conveniently make payments through secure online channels. Phreesia's platform offers a variety of payment options, making it easy for patients to settle their bills, reducing administrative tasks and improving cash flow for practices. 

  • Patient Engagement 

Patients can schedule their appointments by logging in from their organization's website. Self-scheduling allows them to pick the time and date that they prefer to avoid no-shows. They can also receive texts to confirm or delay their appointments. Through the surveys, you can understand what your patients like or dislike about the services.  

  • Insurance Verification 

Accurate insurance verification is crucial for healthcare practices. Phreesia's platform integrates with insurance verification tools, helping practices ensure proper billing and reduce claim denials. 

  • Comprehensive Reporting 

Phreesia provides comprehensive reporting tools that allow healthcare providers to analyze their practice's performance, make data-driven decisions, and identify areas for improvement. This feature helps optimize administrative processes and enhance patient satisfaction. 

Is Phreesia Software Right For You?  

If you want to streamline patient engagement and administrative tasks while enhancing the overall patient experience, Phreesia is the right choice. Rated #1 in patient intake management by KLAS, Phreesia boasts several awards and is trusted by many renowned medical names like Memorial Health System, Winona Health, etc.   

Its robust security measures and scalability make it suitable for practices of all sizes. Contact us at (315) 215-3447 and let our experienced team assist you. 

Phreesia Software Pricing Plans   

Pricing differs for every healthcare organization because of the different demands.  

PROS

CONS

  • Ease-of-use: It is modern, affordable and easy-to-use.
  • Expensive: It is modern, affordable and easy-to-use.

Phreesia Software Features

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Appointment Management/Scheduling

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E-prescriptions

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Patient Portal

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Compliance Tracking

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Customizable Forms/Reports

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Document Management

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Lab Integration

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Online Payments

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Immunization And Allergy Tracking

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Mobile App

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Telemedicine

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Order Management

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Reporting And Analytics

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Billing And Invoicing

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Insurance Eligibility Verification

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Claims Management

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Inventory Management

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Referral Management

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Alerts/Notifications

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Patient Demographics

Today's most popular FAQs

Does Phreesia own Insignia?

In 2021, the software acquired Insignia health; licensed for patient activation.

How does Phreesia help patients in their healthcare journey?

Phreesia helps patients through its patient engagement feature. Patients can participate in different surveys, and health campaigns, etc. The patient chat option allows healthcare staff to directly contact the patients before their visits. It is modern, convenient, and easy to use.

How does Phreesia save staff time?

The software saves time by sending automatic reminders to patients and letting them take charge of their appointment scheduling. Efficiency is crucial, saving staff time for more meaningful tasks.

How does Phreesia support providers in delivering excellent patient care?

Phreesia offers multiple features like online billing, patient self scheduling, insurance claims, etc., to help providers.

How is Digitizing check in process of Phreesia offers convenience?

Digitizing medical check-ins offers convenience to patients and significantly reduces call volume and manual tasks for healthcare providers.

Is Phreesia an EMR?

No, Phressia is not an EMR.

Is Phreesia cloud based?

Yes, Phreesia is cloud based.

What do Phreesia Software reviews talk about?

Phreesia software reviews talk about how seamlessly it integrates with the EMRs and EHRs and how the staff remain excited about using this software.

What is Phreesia Software cost?

The Phreesia software cost breakdown varies per the unique requirements for every industry. Get a personalized pricing plan that best suits your organization today!

What is Phreesia Software?

Phreesia is a practice management solution that integrates with many EMRs/EHRs.

What Languages does Phreesia Software Support?

You can find the following languages while using Phreesia: English, Arabic, Chinese (Simplified, Traditional), Vietnamese, French, Korean, Polish, German, Hindi, Italian, Japanese, Portuguese, Russian, and Spanish.

Phreesia Software Pricing

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Small Organization

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Within Budget

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Medium Organization

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Within Budget

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Large Organization

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Within Budget

Phreesia Software reviews

Overall Rating

123 Reviews

Excellent
65%
Good
20%
Average
5%
Poor
5%
Terrible
5%

Kelsey

Medical Practice

2-10 employees

April 2024

DO NOT RECOMMEND

April 2024

DO NOT RECOMMEND

Kelsey

Medical Practice

2-10 employees

Pros thumbs-up

Setting up Phreesia was a breeze, thanks to the support of an outstanding representative who made the process smooth. However, after their promotion, the new representative wasn't as helpful.

Cons thumbs-up

I have been using Phreesia for nearly 2 years now. It did not take long for me to start reaching out to managers for help. Over the course of a year, I had weekly one-hour Zoom calls with representatives, sent multiple emails each week detailing issues, and submitted cases with examples of errors. Despite providing ample detail and examples, the responses to our cases often felt like they missed the mark entirely. I even compiled a 7-page document with all the cases and examples we submitted, yet after a year and conversations with three managers, Phreesia acknowledged the excessive issues but opted to start the process anew. The countless hours I spent troubleshooting with Phreesia took me away from my practice and patients. After another 8 months and $17,500 spent, I decided to terminate the contract early. However, Phreesia refused to terminate early, insisting on an additional 4 months' payment totaling $3,500.

Sandra

Health, Wellness and Fitness

51-200 employees

March 2024

Great Product!

March 2024

Great Product!

Sandra

Health, Wellness and Fitness

51-200 employees

Pros thumbs-up

I find the layout and functionality of Phreesia excellent. The payment plan feature and the ability to start medical history before the visit are particularly appealing.

Cons thumbs-up

There is still some redundancy in the workflow. Hopefully, Compulink and Phreesia will work on streamlining this.

Andrew

Hospital & Health Care

11-50 employees

February 2024

Game Changing Technology

February 2024

Game Changing Technology

Andrew

Hospital & Health Care

11-50 employees

Pros thumbs-up

The standout aspect of Phreesia is their exceptional customer support, with real people who are responsive and attentive to account needs.

Cons thumbs-up

While the integration period for our office took longer than expected, overall, I could not be happier.

Melissa

Hospital & Health Care

201-500 employees

February 2024

Excellent product with a lot of valuable features

February 2024

Excellent product with a lot of valuable features

Melissa

Hospital & Health Care

201-500 employees

Pros thumbs-up

Daily census tracking simplifies identifying staffing needs, while patient reminders via text or email are invaluable for accessibility.

Cons thumbs-up

The E&B functionality can be confusing when payers are not set up correctly, but Phreesia's support team has been excellent in resolving issues promptly.

Chris

Hospital & Health Care

11-50 employees

November 2023

Lots of Options But Phreesia is the Clear Cut Winner

November 2023

Lots of Options But Phreesia is the Clear Cut Winner

Chris

Hospital & Health Care

11-50 employees

Pros thumbs-up

Phreesia has revolutionized the patient experience, from streamlined reminder calls to self-check-in kiosks and digital document conversion, including custom patient satisfaction surveys.

Cons thumbs-up

It might be a bit pricey for smaller practices, but it is been a good fit for our medium/large office. Though, the turnover of customer success reps post-implementation is noticeable.

Laura

Medical Practice

11-50 employees

November 2023

Excellent product. Highly recommend

November 2023

Excellent product. Highly recommend

Laura

Medical Practice

11-50 employees

Pros thumbs-up

The ability to send blast messages, patients checking in themselves, and online payments are features I adore for their convenience.

Cons thumbs-up

everything's been smooth sailing! I'll update if anything changes.

Mackenzie

Medical Practice

11-50 employees

October 2023

Phreesia Review

October 2023

Phreesia Review

Mackenzie

Medical Practice

11-50 employees

Pros thumbs-up

Verifying patients' insurance before their office visit is a game-changer.

Cons thumbs-up

It is frustrating that I can not save a card on file unless the patient is scheduled for the same day.

Jill

Medical Practice

11-50 employees

October 2023

Phreesia has made our Practice a whole lot better.

October 2023

Phreesia has made our Practice a whole lot better.

Jill

Medical Practice

11-50 employees

Pros thumbs-up

The ease of use and patient engagement features have dramatically reduced wait times and paperwork.

Cons thumbs-up

We've had some issues with handling co-pays and how they're posted. I think it is on our end.

Jessica

Medical Practice

2-10 employees

October 2023

Phreesia has increased our revenue during our trial period!

October 2023

Phreesia has increased our revenue during our trial period!

Jessica

Medical Practice

2-10 employees

Pros thumbs-up

I am enamored with Phreesia's seamless integration with eCW EMR, cutting our office time in half. Automating consent forms and collecting co-payments during check-in has significantly boosted collections.

Cons thumbs-up

I love it if Phreesia offered a patient self-scheduling option that integrated with eCW. Currently, patients request appointments through a custom Phreesia form and we manually add them to our EMR.

Karla

Medical Practice

11-50 employees

September 2023

Valuable tool

September 2023

Valuable tool

Karla

Medical Practice

11-50 employees

Pros thumbs-up

Phreesia's insurance verification feature is invaluable for clean claims. Automated appointment reminders and targeted communication help reduce no-shows and facilitate follow-up visits.

Cons thumbs-up

patients feel overwhelmed by the amount of communication. I wish Phreesia had better EHR integration beyond just saving items as PDFs. Also, it be helpful if Phreesia flagged credit balances.