Platinum System Software

PROS

CONS

  • The insurance billing feature helps reduce claim rejections and increase revenue 
  • Some users find it difficult to delete certain entries 
  • Support team replies quickly and helps with staff training, according to some Platinum System Chiropractic reviews 
  • New users may need time to adapt to customized reports 
  • The system manages high-volume practices efficiently 
  • Various shortcut keys always helps in saving time 

Platinum System Software Features

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Appointment Management/Scheduling

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E-prescriptions

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Patient Portal

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Compliance Tracking

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Customizable Forms/Reports

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Document Management

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Lab Integration

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Online Payments

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Immunization And Allergy Tracking

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Mobile App

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Telemedicine

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Order Management

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Reporting And Analytics

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Billing And Invoicing

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Insurance Eligibility Verification

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Claims Management

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Inventory Management

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Referral Management

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Alerts/Notifications

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Patient Demographics

Today's most popular FAQs

Does Platinum system Chiropractic offers free trial?

Yes, the software offers a 14-day free trial.

Does Platinum System provide insurance billing?

Yes, the software provides insurance billing system.

How much does Platinum System Chiropractic cost?

The Platinum System software offers three cost tiers: Starter at $74.99, Essential at $199.99, and Complete at $274.99. For detailed information on each plan, please contact our team.

Is Platinum System an EHR software?

Yes, the platform is an EHR software.

Is Platinum System Software user friendly?

Yes, Platinum System prioritizes user experience. The software is designed with an intuitive interface, making it easy for users to navigate and utilize its features efficiently.

What are the main features of Platinum System software?

The main features of Platinum System software are insurance billing, patient tracking, and scheduling.

What level of support does Platinum System Software offer?

The Platinum System software support email, chat and phone support.

Who are the main users of Platinum System software?

The main users of Platinum System software are chiropractors working in small to large-sized organizations.

Who are the major clients, patients and partners of Platinum System Chiropractic?

The major partners of Platinum System are Amped, Custom ChiroSolutions, The Optimal Health, etc.

Platinum System Software Pricing

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Small Organization

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Within Budget

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Medium Organization

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Within Budget

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Large Organization

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Within Budget

Platinum System Software reviews

Overall Rating

100 Reviews

Excellent
75%
Good
15%
Average
10%
Poor
0%
Terrible
0%
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Nisha

Medical Practice

2-10 employees Employees

February 2025

Great system

February 2025

Great system

Nisha

Medical Practice

2-10 employees Employees

Pros thumbs-up

Navigating through Platinum is a breeze. It is effortless to track patient visits and manage accounts, especially with the end-of-day patient visit alerts.

Cons thumbs-up

I find the process of entering EOBs unnecessarily complicated. Simplifying the day sheets and sticking to basics would greatly improve usability.

Tygue

Health, Wellness and Fitness

2-10 employees Employees

August 2023

Fully supported out practice for 5+ years

August 2023

Fully supported out practice for 5+ years

Tygue

Health, Wellness and Fitness

2-10 employees Employees

Pros thumbs-up

Although it is not flawless, I found everything conveniently accessible in one place. I did not have to juggle multiple monitors or windows.

Cons thumbs-up

Billing felt like a hefty chunk out of our budget, and we believe there's room for improvement in follow-up. Dealing with tech support from Barbados could be challenging due to communication issues at times.

Liliane

Consumer Services

2-10 employees Employees

January 2023

Eficiente

January 2023

Eficiente

Liliane

Consumer Services

2-10 employees Employees

Pros thumbs-up

The design is very explanatory and easy to operate.

Cons thumbs-up

In my opinion, the research process needs to be faster.

Jessica

Medical Practice

2-10 employees Employees

September 2022

Platinum System keeps our office organized

September 2022

Platinum System keeps our office organized

Jessica

Medical Practice

2-10 employees Employees

Pros thumbs-up

I adore how effortless Platinum is to use; it's a lifesaver for keeping our office organized. With all our patients’ information at my fingertips, I can assist them more efficiently.

Cons thumbs-up

I think Platinum should expand its digital office options. Adding fillable forms would be a valuable enhancement.

Trish

Health, Wellness and Fitness

2-10 employees Employees

August 2022

Not Recommended

August 2022

Not Recommended

Trish

Health, Wellness and Fitness

2-10 employees Employees

Pros thumbs-up

It seamlessly integrates with Review Wave, enabling us to schedule online appointments hassle-free.

Cons thumbs-up

It is absurd that it is not on the Cloud, which has made our work extremely difficult. The software is glitchy and plagued with technical issues. Customer service is atrocious. I strongly advise against using it.

Miranda

Health, Wellness and Fitness

2-10 employees Employees

February 2020

A leap well taken

February 2020

A leap well taken

Miranda

Health, Wellness and Fitness

2-10 employees Employees

Pros thumbs-up

It simplifies and streamlines everything perfectly. Having all patient information in one accessible place with fewer steps than other chiropractic software is a game-changer.

Cons thumbs-up

The biggest drawback for those transitioning from another software is the outdated appearance of the screens. Despite its stellar functionality, the interface feels antiquated and lacks modern features like customizable fonts, tabs, and color schemes.

Brooka

Health, Wellness and Fitness

2-10 employees Employees

February 2020

Customer Support is Unmatchable

February 2020

Customer Support is Unmatchable

Brooka

Health, Wellness and Fitness

2-10 employees Employees

Pros thumbs-up

Managing scheduling, patient accounts, and going paperless is a breeze with Platinum Systems. It's crucial for our tech-savvy office, and the customer support is incredibly efficient.

Cons thumbs-up

My only concern about this software is that our office relies entirely on it for a smooth operation. Any disruption to its functionality would put us in a tough situation.

Shaun

Public Safety

2-10 employees Employees

August 2019

Chiropractic software review

August 2019

Chiropractic software review

Shaun

Public Safety

2-10 employees Employees

Pros thumbs-up

I appreciate the automation; learning the system was a breeze, and integrating other apps with Platinum has been seamless.

Cons thumbs-up

We encountered significant difficulties in the billing department, resulting in costly mistakes that we're still rectifying. The losses were substantial due to wrongly billed claims and errors in insurance and addresses. Customer service has improved after switching billing companies, but Platinum's reluctance to take responsibility for mistakes was a major issue, though it seems to be improving now.

Andrew

Medical Practice

2-10 employees Employees

August 2019

Consistency is Key

August 2019

Consistency is Key

Andrew

Medical Practice

2-10 employees Employees

Pros thumbs-up

Across ten offices I have worked in nationwide, Platinum has been the go-to software. It's synonymous with top-tier care and community impact.

Cons thumbs-up

It would be fantastic if it could integrate seamlessly with Apple products.

Jacob

Health, Wellness and Fitness

2-10 employees Employees

August 2019

Work Horse

August 2019

Work Horse

Jacob

Health, Wellness and Fitness

2-10 employees Employees

Pros thumbs-up

The calling module is a lifesaver for our busy office; it keeps our flow smooth without needing additional staff assistance.

Cons thumbs-up

While reports are not the most user-friendly, once you understand what you're looking for, it becomes easier. The support team is always helpful in guiding us on how to run and save reports for future use.