Zanda Health Reviews

Overall Rating

125 Reviews

Excellent
73%
Good
23%
Average
2%
Poor
1%
Terrible
1%
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Frances
Mental Health Care
2-10 employees Employees
February 2025
fair pricing & user friendly
February 2025
fair pricing & user friendly
Frances
Mental Health Care
2-10 employees Employees

Pros thumbs-up

Power Diary has been a game-changer for me. It's user-friendly, automates paperwork, and makes my intake process seamless. I've already recommended it to colleagues.

Cons thumbs-down

The pricing seems fair to me, so I don't have any complaints.

James
Alternative Medicine
1 employee Employees
April 2024
Saves alot of administration time
April 2024
Saves alot of administration time
James
Alternative Medicine
1 employee Employees

Pros thumbs-up

The user interface is so intuitive and it is packed with useful features. Using it feels professional, especially with the seamless online booking experience.

Cons thumbs-down

Power Diary only integrates with Stripe for payments, not Square. Also, it does not sync with Apple iCal.

Samia
Mental Health Care
2-10 employees Employees
April 2024
Everything in One Platform
April 2024
Everything in One Platform
Samia
Mental Health Care
2-10 employees Employees

Pros thumbs-up

Having everything I need in one platform is fantastic. I appreciate how the company actively seeks feedback and implements users' ideas regularly. Whenever I need support, it is quick and effective.

Cons thumbs-down

I found a steep learning curve with Power Diary; setting up my personal practice documents and email templates took quite some time. Billing third parties was also a bit of a hassle.

karin
Mental Health Care
1 employee Employees
January 2024
Great system if your a single business owner wanting a comprehensive system
January 2024
Great system if your a single business owner wanting a comprehensive system
karin
Mental Health Care
1 employee Employees

Pros thumbs-up

This system integrates everything I need: booking, payments, calendars, admin tasks, and even video calls. It is like having my own virtual assistant. I've gained so much time back, and the ability to set up payments in advance is a game-changer for me.

Cons thumbs-down

Migrating was not as seamless as expected; I ended up spending a lot of time manually adding things.

Rhianna
Hospital & Health Care
1 employee Employees
January 2024
Power Diary Review
January 2024
Power Diary Review
Rhianna
Hospital & Health Care
1 employee Employees

Pros thumbs-up

I find it really easy to use, especially for organizing appointments. The automated reminders via SMS and email are a huge plus for me.

Cons thumbs-down

The only issue I have encountered is that public holidays do not automatically appear in the diary.

Alice
Hospital & Health Care
2-10 employees Employees
December 2023
Small business review
December 2023
Small business review
Alice
Hospital & Health Care
2-10 employees Employees

Pros thumbs-up

It is as easy to use as you'd like it to be, with prompt support when issues arise.

Cons thumbs-down

As someone who does home visits, I have not found that option in Power Diary yet. It would be fantastic if it could also calculate distances between home visits.

Alice
Health, Wellness and Fitness
1 employee Employees
December 2023
Why get power diary?
December 2023
Why get power diary?
Alice
Health, Wellness and Fitness
1 employee Employees

Pros thumbs-up

Power Diary keeps all my client records organized and easily accessible. It's simplified my life, and the customer service is consistently fantastic.

Cons thumbs-down

They are currently working on enhancing group appointment scheduling functionality.

Alyce
Mental Health Care
1 employee Employees
December 2023
Fantastic product
December 2023
Fantastic product
Alyce
Mental Health Care
1 employee Employees

Pros thumbs-up

Daily use is a breeze, setup was a cinch, and creating templates for client communication has streamlined my processes.

Cons thumbs-down

I can't think of anything negative about Power Diary, I like everything about it.

Patrick
Health, Wellness and Fitness
1 employee Employees
December 2023
3 Years of Satisfaction
December 2023
3 Years of Satisfaction
Patrick
Health, Wellness and Fitness
1 employee Employees

Pros thumbs-up

The customer support is excellent and the system works exactly as I need it to.

Cons thumbs-down

The mobile experience could be smoother.

Eleshia
Health, Wellness and Fitness
2-10 employees Employees
December 2023
Great Servicee
December 2023
Great Servicee
Eleshia
Health, Wellness and Fitness
2-10 employees Employees

Pros thumbs-up

My patients can easily schedule appointments and make payments through a simple link.

Cons thumbs-down

I am unable to import my requirements into the system for typing and texting.