Practice Mate EHR Software

What Is Practice Mate?

Overview

Practice Mate by Office Ally is a practice management system streamlining front and back-office tasks for medical providers, physicians, and practices. It offers a comprehensive suite of features, including billing, invoicing, scheduling, and an extensive electronic health record (EHR) system. The software can manage patient appointments, automate administrative tasks, and enhance the efficiency of healthcare practices.

What Is Practice Mate Best For?

Best known for integrating various essential practice management software services, Practice Mate combines charting, billing, and payment processing into a single platform. It also enhances revenue management with its integrated clearinghouse and EHR capabilities. This comprehensive interface enables practices to efficiently handle patient insurance, schedule appointments, send automatic patient appointment reminders, accelerate billing, and manage several other administrative tasks without hassle.

Practice Mate Pricing Plans

The software offers two pricing plans: Small to Medium Practices and Enterprise. The first package equips you with all the necessary tools to kickstart your medical practice or business, offering straightforward claim submission, comprehensive practice management, and efficient clinical workflows.

The Enterprise plan includes features for medical businesses requiring large-scale claim management, revenue optimization, and tailor-made integrations and rates.

Both plans are available for custom pricing. Interested customers can receive further details by clicking Get Pricing.

Practice Mate Integrations

Integrations with Practice Mate include:

  • Reminder Mate
  • Intake Pro
  • OA-Rx
  • Statements

How Does Practice Mate Work?

Here's how users can navigate the dashboard and use the Practice Mate solution:

  • Log into the Office Ally Practice Mate system using your provided username and password
  • Click the 'Patient' tab to add new patients or view existing patient records
  • Enter relevant information like name, contact details, insurance information, etc.
  • Navigate to the 'Scheduling' tab to manage and create appointments
  • Under the 'Billing' tab, you can manage all financial aspects, generate invoices, etc.
  • Use the 'Reports' tab to generate reports on revenue, appointment history, and more

Contact FindEMR for more assistance. Or schedule a Practice Mate demo by clicking Watch Demo.

Who Is Practice Mate For? 

The scalability of Practice Mate makes it suitable for small, midsize, and large organizations. The software is adaptable enough to accommodate the needs of solo practitioners, group practices, clinics, and even large healthcare organizations.  

As for industries, Practice Mate by Office Ally primarily serves medical practices across various specialties. This includes: 

  • Family medicine 
  • Internal medicine 
  • Pediatrics 
  • Orthopedics 
  • Cardiology 
  • Mental health practices 

Practice Mate Features 

Users can benefit from the following Practice Mate features: 

  • Patient Appointments 

Practitioners can easily schedule patients as well as reschedule or cancel appointments efficiently. It also includes automated reminders to reduce no-show rates. 

  • Billing And Invoicing 

The software simplifies the billing process by generating invoices based on services rendered. It also tracks payments and outstanding balances. 

  • Calendar  

This tool provides an overview of daily, weekly, or monthly schedules, helping healthcare providers effectively organize appointments and their time to avoid overbooking. 

  • Claims Management 

Practice Mate helps medical businesses to easily submit claims to insurance providers and resolve claim issues. It handles claim tracking, denial management, and reimbursement. 

  • Communication 

This feature allows efficient communication between staff and patients through secure messaging, improving patient engagement and satisfaction. 

  • Compliance Management 

Practice Mate provides compliance tracking and reporting tools to ensure healthcare standards and regulations adherence. 

  • Patient Portal 

The patient portal allows patients to access their health records, book appointments, and securely communicate with their physicians. 

  • Detailed Summary Reports 

Practice Mate provides comprehensive reports on various aspects of the practice, such as revenue, patient demographics, and appointment history, aiding in decision-making and strategy formulation. 

  • Online Patient Eligibility Checking 

This feature verifies a patient's eligibility for insurance coverage in real time, reducing the risk of claim denials and improving the practice's revenue cycle. 

Is Practice Mate Right For You? 

Practice Mate is a practice management software that offers medical businesses more operational efficiency and productivity. It does so by keeping the processes simple, cutting costs, and making the workflows and reports more transparent. As part of Office Ally, the software adheres to all HIPAA policies, procedures, and regulations, ensuring the privacy and security of patient data. 

We recommend reading Practice Mate reviews to see what existing users say about this software by Office Ally. You can also call (315) 215-3447 for further assistance. 

Practice Mate Pricing Breakdown

  • Small to Medium Practices
  • Enterprise

Custom

Custom
What’s included
Basic features to jumpstart your practice
What’s included
For large healthcare providers

Available services

  • Practice Mate
  • Clearinghouse service center
  • EHR 24/7
  • Electronic prescribing
  • Expert us-based support


Add-ons

  • Patient reminders
  • Patient Intake
  • Revenue optimization
  • esMD
  • Telehealth
  • Direct messaging

Custom rates for

  • Claims
  • Eligibility
  • Medicaid screening and enrollment
  • Claim status
  • Risk adjustment
  • Insurance discovery
  • Medicare underpayments
  • Gateway services


Available services

  • Custom integrations
  • Misdirected claims and encounters
  • Expert setup and switching
  • Medicare audits and appeals

PROS

CONS

  • Ease-of-use: It is modern, affordable and easy-to-use.
  • Expensive: It is modern, affordable and easy-to-use.

Practice Mate EHR Software Features

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Appointment Management/Scheduling

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E-prescriptions

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Patient Portal

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Compliance Tracking

Check

Customizable Forms/Reports

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Document Management

Check

Lab Integration

Check

Online Payments

Check

Immunization And Allergy Tracking

Check

Mobile App

Check

Telemedicine

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Order Management

Check

Reporting And Analytics

Check

Billing And Invoicing

Check

Insurance Eligibility Verification

Check

Claims Management

Check

Inventory Management

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Referral Management

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Alerts/Notifications

Check

Patient Demographics

Today's most popular FAQs

Can I customize templates within Practice Mate EMR software?

Yes, Practice Mate offers customizable features.

How much does Practice Mate costs?

Practice Mate offers two types of subscription options: Small to Medium Practices and Enterprise. Each can be customized based on the size and requirements of each practice. Click Get Pricing for a tailored quote.

Is Practice Mate cloud-based?

Yes, it is cloud-based.

What are the main features of Practice Mate?

The main features include appointment scheduling, claims and billing, patient portal, and reporting.

What does office ally do?

Office Ally is a comprehensive clearinghouse using cloud technology that employs health professionals accepting a health insurance plan. According to Office Ally reviews, the software also allows insurers to file and submit insurance claim reports and verify their codes.

What language does Practice Mate EHR support?

Practice Mate supports the English.

What level of support does Practice Mate offer?

Support options include a knowledge base, phone, FAQs, and email.

Who are the main users of Practice Mate?

Small to large businesses within the healthcare sector mainly use Practice Mate.

Practice Mate EHR Software Pricing

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Small Organization

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Within Budget

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Medium Organization

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Within Budget

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Large Organization

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Within Budget

Practice Mate EHR Software reviews

Overall Rating

40 Reviews

Excellent
30%
Good
65%
Average
5%
Poor
0%
Terrible
0%

Garner

Physical therapy

2-9

January 2023

Good workframe

January 2023

Good workframe

Garner

Physical therapy

2-9

Pros thumbs-up

It is best for scheduling patient appointments. Data is managed well through charts.

Cons thumbs-up

None

Jane E. Smith

Medical Physician

Employees: 100-499

December 2022

Practice Mate EHR is an excellent tool for any medical facility

December 2022

Practice Mate EHR is an excellent tool for any medical facility

Jane E. Smith

Medical Physician

Employees: 100-499

Pros thumbs-up

It is very cost-effective as compared to its competition. The software is basic, straightforward, and user-friendly. Practice Mate provides all of the capabilities required to bill claims to any insurance company in any state, on paper or electronically. Payments are simple to post and can be tracked effectively. Professional statement firms can accept patient statements in PDF format. Reports are simple and concise, and they are available in PDF and spreadsheet formats. Training is easily accessible. Upgrades are free and ongoing as new features are introduced.

Cons thumbs-up

Statements are not generated in the most appealing manner; I mail mine. Customer support can be slow to respond. ERAs do not automatically post, but they do appear in the payment feature for manual auto-posting. It took me a while to figure out how all three pieces fit together. For example, you might keep progress notes in the EHR and file claims through Practice Mate. There is also a service center that is solely for filing claims. It takes some time to learn. The software is great other than that.

Karin

Alternative medicne

1

September 2022

Highly recomended

September 2022

Highly recomended

Karin

Alternative medicne

1

Pros thumbs-up

A decent software to use. It keeps the track of all patients' information.

Cons thumbs-up

No drawbacks.

Michelle

True north health services

2-9

January 2022

Constant server isssues

January 2022

Constant server isssues

Michelle

True north health services

2-9

Pros thumbs-up

It has a great user interface. The lab and imaging facilities are amazing.

Cons thumbs-up

It requires adding more features in comparison with external software in the market.

Diana

Baron Denniston MD

2-9

October 2021

Nice but limited

October 2021

Nice but limited

Diana

Baron Denniston MD

2-9

Pros thumbs-up

The patient's feedback is appreciated. Frequent appointment reminders are the best feature of this software.

Cons thumbs-up

It should improve its decision-making abilities.

Gwen

Medical

2-9

September 2021

Good software

September 2021

Good software

Gwen

Medical

2-9

Pros thumbs-up

This software allows you to upload multiple documents at a time. Also, entering the patient's visits is a simple process. Making claims is easy, one would enjoy it.

Cons thumbs-up

The billing procedure of this software needs to be more efficient.

Elizabeth

Mental Health care

1

August 2021

Practice Mate as a mental health professional

August 2021

Practice Mate as a mental health professional

Elizabeth

Mental Health care

1

Pros thumbs-up

The customer support staff of this software is very knowledgeable and helpful in resolving queries on time.

Cons thumbs-up

Sometimes the doctor notes are lost, which is frustrating.

Robinson

Medical practice

2-9

April 2021

Average

April 2021

Average

Robinson

Medical practice

2-9

Pros thumbs-up

The cost of this software is low.

Cons thumbs-up

It requires to upgrade its servers.

Walker

Psychiatric institute of Washington

50-99

April 2021

Reliable

April 2021

Reliable

Walker

Psychiatric institute of Washington

50-99

Pros thumbs-up

It is best for anyone who is running a therapy center.

Cons thumbs-up

None

Gerard

Surgeon

2-9

April 2021

Review

April 2021

Review

Gerard

Surgeon

2-9

Pros thumbs-up

The offered training modules are informative.

Cons thumbs-up

The system crashes down when the server is relocated.