Practice Pro

PROS

CONS

  • Ease-of-use: It is modern, affordable and easy-to-use.
  • Expensive: It is modern, affordable and easy-to-use.

Practice Pro Features

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Appointment Management/Scheduling

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E-prescriptions

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Patient Portal

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Compliance Tracking

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Customizable Forms/Reports

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Document Management

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Lab Integration

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Online Payments

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Immunization And Allergy Tracking

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Mobile App

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Telemedicine

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Order Management

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Reporting And Analytics

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Billing And Invoicing

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Insurance Eligibility Verification

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Claims Management

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Inventory Management

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Referral Management

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Alerts/Notifications

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Patient Demographics

Practice Pro Pricing

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Small Organization

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Within Budget

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Medium Organization

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Within Budget

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Large Organization

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Within Budget

Practice Pro reviews

Overall Rating

13 Reviews

Excellent
46%
Good
46%
Average
8%
Poor
0%
Terrible
0%
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John R.

Medical Practice

10+ Employees

November 2023

Great integration in one place

November 2023

Great integration in one place

John R.

Medical Practice

10+ Employees

Pros thumbs-up

Because of its seamless integration, I'm able to oversee every prospect, client, invoice and conversation from a single dashboard, which simplifies my workflow considerably.

Cons thumbs-up

I honestly don't have any complaints because the dev team has been phenomenal and whenever I reach out for assistance or suggest a feature, they reply incredibly quickly and follow through.

Kathy S.

Medical Practice

10+ Employees

June 2023

Ease of use and responsive service

June 2023

Ease of use and responsive service

Kathy S.

Medical Practice

10+ Employees

Pros thumbs-up

I'm really impressed by how intuitive the interface is and their support team responds quickly whenever we need help.

Cons thumbs-up

Overall, everything functions exactly as our practice requires and although we did encounter one significant system outage at one point, the issue was resolved and service returned to normal without long-term problems.

Kelsey K.

Medical Practice

50+ Employees

June 2023

Completely cloud-based system

June 2023

Completely cloud-based system

Kelsey K.

Medical Practice

50+ Employees

Pros thumbs-up

I appreciate that Practice Pro runs entirely in the cloud, which was a key requirement when we were evaluating new software and the vendor's support team is generally quick to respond and resolve issues or questions; moreover, outages are rare so it doesn't go completely offline the way our previous system did quite often.

Cons thumbs-up

What frustrates me is that many capabilities which are pretty st andard these days are tacked on as add-on purchases and while that approach let us keep costs down and choose a stripped-down setup when we were a smaller practice, now that we've exp anded I really wish more of those functions were rolled into a single price rather than charged separately; additionally, I find it inconvenient that features like automatic eligibility verification aren't built into the EMR, so I still have to sign up with a separate vendor for those checks, which adds complexity and extra bills to manage.

Kelby H.

Hospital and HealthcCare

50+ Employees

June 2023

Ease of scheduling and recurring appointments

June 2023

Ease of scheduling and recurring appointments

Kelby H.

Hospital and HealthcCare

50+ Employees

Pros thumbs-up

I'm really impressed by how simple the scheduling is, since I can set recurring appointments to automatically show up on my calendar and quickly pull up my notes whenever I need them.

Cons thumbs-up

There are so many features tucked into the software that I don't underst and how to use and because there aren't many training resources or guides available I often feel lost; additionally, I'd really like billing to be more straightforward instead of having to hunt through five different places to find pieces of information, since I wish everything related to payments and details were consolidated into a single, easy-to-navigate view.

Kenneth W.

Medical Practice

50+ Employees

June 2023

A nice onboarding and transition program

June 2023

A nice onboarding and transition program

Kenneth W.

Medical Practice

50+ Employees

Pros thumbs-up

About eighteen months ago I led our move to Practice Pro and while the migration was tougher than I'd hoped, I saw it coming and really valued the considerable effort the Practice Pro team invested to make the whole changeover as seamless as possible. Their onboarding process is thoughtfully designed and genuinely helpful. The EMR addressed many of the gaps we had with our previous system and because almost everything autosaves and there's an extensive array of tools and reports,seriously, a ton of them,we've gained capabilities we were missing before. I also noticed the support crew takes time to learn how we operate and then works with us to map Practice Pro workflows to our real-world processes.

Cons thumbs-up

It isn't the least expensive option on the market, particularly once you start requesting customizations, but in my experience the higher cost tends to reflect the quality and flexibility you receive.

Rebecca C.

Medical Practice

10+ Employees

June 2023

Very easy and self explanatory to use

June 2023

Very easy and self explanatory to use

Rebecca C.

Medical Practice

10+ Employees

Pros thumbs-up

Personally, I find Practice Pro extremely easy to navigate and use, with an interface that basically explains itself so I never get confused.

Cons thumbs-up

I honestly can't think of any real drawbacks to Practice Pro, since it does everything I want and I haven't run into any problems.

Muhammad K.

Medical Practice

50+ Employees

June 2023

User-friendly ease of use

June 2023

User-friendly ease of use

Muhammad K.

Medical Practice

50+ Employees

Pros thumbs-up

Compared with other practice management programs I've tried in PT, I've found this one remarkably straightforward to navigate and its intuitive layout makes daily tasks much less of a hassle.

Cons thumbs-up

I've experienced stability issues: on a couple of occasions the software unexpectedly froze and stopped working, which in turn disrupted our operations and caused frustrating slowdowns.

Estelle L.

Medical Practice

50+ Employees

June 2023

The best documentation system for staff

June 2023

The best documentation system for staff

Estelle L.

Medical Practice

50+ Employees

Pros thumbs-up

Having been a PT for over 25 years, I genuinely appreciate the documentation system,it's intuitive and efficient, and my staff, many of whom have experience with other platforms, consistently tell me they think this one outperforms the alternatives.

Cons thumbs-up

There are plenty of reports available, but I find that several of them would benefit from more refined filtering choices to make data extraction and analysis easier for my workflow.

Anonymous

Hospital and HealthcCare

51-100 Employees

June 2023

Our therapists love this system

June 2023

Our therapists love this system

Anonymous

Hospital and HealthcCare

51-100 Employees

Pros thumbs-up

My team absolutely loves this product and on top of that it's offered at a very reasonable price point.

Cons thumbs-up

I haven't heard any complaints from our therapists so far, so there aren't any negatives I can report.

Sarah S.

Medical Practice

10+ Employees

June 2023

Excellent customizable soap notes and EHR

June 2023

Excellent customizable soap notes and EHR

Sarah S.

Medical Practice

10+ Employees

Pros thumbs-up

What I appreciate most is being able to tailor the SOAP note and the overall EHR layout to suit my workflow, since Physical Therapy documentation differs substantially from documentation in physician offices. Within the PT field there are also wide variations in what different clinicians need and as someone who specializes in vestibular therapy I rely on distinct tables and custom elements that traditional orthopedic PTs do not require. Having the freedom to build everything exactly how I need it is fantastic and their customer support tends to be very responsive so I generally feel like my perspective as a therapist is genuinely considered.

Cons thumbs-up

I'm not privy to the financial details, but from what I've seen it seems costly.