Prevounce

Prevounce Pros & Cons

PROS

CONS

  • Excellent customer support and a responsive onboarding team
  • No built-in self-service training portal
  • Streamlines preventive care and chronic care workflows
  • Initial setup and integration can take time
  • Provides a user-friendly interface with automation tools

Prevounce Features

Check

Appointment Management/Scheduling

Check

E-prescriptions

Check

Patient Portal

Check

Compliance Tracking

Check

Customizable Forms/Reports

Check

Document Management

Check

Lab Integration

Check

Online Payments

Check

Immunization And Allergy Tracking

Check

Mobile App

Check

Telemedicine

Check

Order Management

Check

Reporting And Analytics

Check

Billing And Invoicing

Check

Insurance Eligibility Verification

Check

Claims Management

Check

Inventory Management

Check

Referral Management

Check

Alerts/Notifications

Check

Patient Demographics

Prevounce Reviews

Overall Rating

5 Reviews

Excellent
100%
Good
0%
Average
0%
Poor
0%
Terrible
0%
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Anthony
Information Services
2-10 Employees Employees
July 2020
Outstanding Practice Enhancement Software
July 2020
Outstanding Practice Enhancement Software
Anthony
Information Services
2-10 Employees Employees

Pros thumbs-up

This platform is compatible with our EHR and helps us improve our practice's efficiency, especially regarding identification and execution of wellness care.

Cons thumbs-up

I don't have any complaints. It looks like we have everything we require or desire.

Lauren
Lauren
11-50 Employees Employees
September 2019
Improved efficiency and Patient Care
September 2019
Improved efficiency and Patient Care
Lauren
Lauren
11-50 Employees Employees

Pros thumbs-up

We find Prevounce user-friendly and it ensures that our office complies with Medicare regulations. The implementation team has been supportive, guiding us throughout the software use and offering suggestions to enhance workflow for better patient care.

Cons thumbs-up

One improvement that the software could use is an integrated training portal. This would help us avoid contacting support every time we face a problem in our workflow. However, I want to note that the support team has been extremely supportive, understanding, and patient with our concerns.

Anonymous
N/A
11-50 Employees Employees
July 2019
Comprehensive Program for Wellness
July 2019
Comprehensive Program for Wellness
Anonymous
N/A
11-50 Employees Employees

Pros thumbs-up

Using Prevounce has reduced our training time significantly by guiding the user through each service, eliminating my worry that staff would forget a service requirement when we used paper. The software enforces compliance, which is very beneficial. While we were already doing many of the things that the software guides us through, we were unable to bill or receive MIPS credit for them. For example, we used to discuss obesity and exercise with our patients for a significant amount of time, but Prevounce ensures that we cover all the necessary points to make it a fully creditable service. Using the software streamlined the patient handouts, and we could personalize them for each patient based on our own logic. Additionally, Prevounce's staff provided valuable personal time and made suggestions on which preventative services would benefit us and our patients the most, customizing everything for our practice.

Cons thumbs-up

We chose not to integrate our EMR with Prevounce because it was expensive. We now have to spend an additional 15-20 seconds per patient to manually enter information into Prevounce and then transfer reports to our EMR, which can be frustrating for staff. However, compared to doing things manually or on paper, using Prevounce still saves us time. While Prevounce now handles our billing, it initially took some back and forth communication between our staff and Prevounce to get this aspect of the service running smoothly.

Jackie
Hospital & Health Care
10000+ Employees Employees
July 2019
This software can completely replace several other applications.
July 2019
This software can completely replace several other applications.
Jackie
Hospital & Health Care
10000+ Employees Employees

Pros thumbs-up

We use a holistic program that provides most preventative services, including Medicare Annual Wellness Visits, Chronic Care Management, and PPO mental health screenings. We no longer need to use three other software systems because we now only use this program along with our EMR. The program saves us time by pre-emailing patient information and automatically checking eligibility. We also received helpful handouts and reports from the program.

Cons thumbs-up

I think the training took longer than necessary. We had to use it without EMR integration for a few weeks, which only added an extra 30-40 seconds per patient. However, it's great to have it integrated now.

Adam
Staffing and Recruiting
11-50 Employees Employees
May 2019
The experience was excellent.
May 2019
The experience was excellent.
Adam
Staffing and Recruiting
11-50 Employees Employees

Pros thumbs-up

At first, the software was a good fit for our business model, but the team worked hard to further customize it to our needs. In my opinion, the team is exceptional and I can't praise them enough.

Cons thumbs-up

We are very happy with the support team's quick response in resolving any issues, although we have concerns about the product's user and bug protection.