ProtonPACS Reviews

Overall Rating

18 Reviews

Excellent
89%
Good
11%
Average
0%
Poor
0%
Terrible
0%
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Glenn
Hospital & Health Care
51-200 employees Employees
December 2020
Proton PACS
December 2020
Proton PACS
Glenn
Hospital & Health Care
51-200 employees Employees

Pros thumbs-up

I deployed Proton PACS and went live in April 2014 after starting the implementation phase back in January. The planning paid off, making the process seamless. Building HL7 channels for various modalities was intricate, but it significantly streamlined our daily radiology workflow and the entire process from order entry to finished reports. Integrating Inteleviewer into our EMR created a seamless experience for our physicians. Our [SENSITIVE CONTENT HIDDEN] was delighted with the operational cost model and the excellent support. The software, both administratively and technically, has exceeded my expectations, and I've had experience with two other PACS vendors in the past. Absolutely incredible product!

Cons thumbs-down

Honestly, I can't find any cons. Please carefully consider the pros.

Patricia
Hospital & Health Care
11-50 employees Employees
December 2020
Rounding the corner to 2 years
December 2020
Rounding the corner to 2 years
Patricia
Hospital & Health Care
11-50 employees Employees

Pros thumbs-up

Personally, I find Proton PACS very intuitive, especially with its integrated voice recognition software. The referring physician portal is reliable, and downloads are fast. Being able to access and read from anywhere with internet is a huge plus for me.

Cons thumbs-down

The template matching feature is not meeting expectations, and it's still causing efficiency issues for us.

Tina
Medical Practice
2-10 employees Employees
December 2020
Dependable System
December 2020
Dependable System
Tina
Medical Practice
2-10 employees Employees

Pros thumbs-up

In my experience, Proton PACS is a dependable system with excellent customer service.

Cons thumbs-down

My only gripe with ProtonPACS is the difficulty in searching for a patient without an MRN or if the patient's name spelling is uncertain.

Bob
Hospital & Health Care
2-10 employees Employees
December 2020
Proton PACS is the right solution!
December 2020
Proton PACS is the right solution!
Bob
Hospital & Health Care
2-10 employees Employees

Pros thumbs-up

This system is the perfect match for my devices. Having access to quality images and reports on-the-go is fantastic!

Cons thumbs-down

I genuinely have nothing to complain about. I absolutely adore this solution!

Chris
Medical Practice
11-50 employees Employees
December 2020
New product purchase and transition
December 2020
New product purchase and transition
Chris
Medical Practice
11-50 employees Employees

Pros thumbs-up

The features in Proton PACS were exactly what our practice needed, and the transition was smooth for me.

Cons thumbs-down

Integrating Proton PACS into our EMR system has presented some challenges for me.

Laura
Medical Practice
201-500 employees Employees
November 2020
I Recommend ProtonPACS
November 2020
I Recommend ProtonPACS
Laura
Medical Practice
201-500 employees Employees

Pros thumbs-up

The company provided comprehensive training on the software, which was easy to grasp from day one. It fulfills all our needs from the start to the end of a patient's journey. Quick access to images and reports is crucial for our outpatient facility, and ProtonPACS delivers. Their customer service is top-notch and has saved us a lot of time and effort.

Cons thumbs-down

Even after four years of using the software, I still haven't mastered all its tools. It seems like there's always something new to discover.

mark
Hospital & Health Care
11-50 employees Employees
October 2020
ProtonPACS is fast and awesome
October 2020
ProtonPACS is fast and awesome
mark
Hospital & Health Care
11-50 employees Employees

Pros thumbs-up

From my perspective, Proton PACS is fast, easy to use, and incredibly versatile.

Cons thumbs-down

Occasionally, I have to call for service, and it's frustrating when someone isn't available right away.

Jeff
Medical Practice
201-500 employees Employees
October 2020
ProtonPACS ease of use and support are A+
October 2020
ProtonPACS ease of use and support are A+
Jeff
Medical Practice
201-500 employees Employees

Pros thumbs-up

Staff and physicians find Proton PACS easy to use with minimal training required.

Cons thumbs-down

So far, ProtonPACS has fulfilled all our needs.

William
Hospital & Health Care
2-10 employees Employees
May 2020
Extremely Pleased with ProtonPACS
May 2020
Extremely Pleased with ProtonPACS
William
Hospital & Health Care
2-10 employees Employees

Pros thumbs-up

I find Proton PACS very easy to use; it works exactly as expected from a good PACS system.

Cons thumbs-down

It would be convenient if previous similar examinations were automatically retrieved.

Gary
Hospital & Health Care
501-1,000 employees Employees
May 2020
ProtonPacs is Great!
May 2020
ProtonPacs is Great!
Gary
Hospital & Health Care
501-1,000 employees Employees

Pros thumbs-up

ProtonPACS offers me easy and quick access to all imaging studies and reports from anywhere. The image viewer comes with a comprehensive set of tools, and I can send reports with just a couple of clicks, all from my phone.

Cons thumbs-down

It would be beneficial if ProtonPACS paid more attention to personalized settings, allowing physicians to be directed straight to their patient's studies upon logging in.