Provider Suite Reviews

Overall Rating

17 Reviews

Excellent
35%
Good
47%
Average
12%
Poor
6%
Terrible
0%
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Debbie
Hospital & Health Care
50+ Employees
December 2025
Happy we made the switch !
December 2025
Happy we made the switch !
Debbie
Hospital & Health Care
50+ Employees

Pros thumbs-up

Switching to Practice admin brought numerous benefits, including convenient insurance card viewing, accessible Trizzetto, comprehensive training and a alignd flow throughout the program.

Cons thumbs-down

One drawback is that when you delete an ERA from posted/pending review, it ends up in the unprocessed ERAs, requiring additional steps for deletion.

Karen
Medical Practice
50+ Employees
December 2025
PA in my POV
December 2025
PA in my POV
Karen
Medical Practice
50+ Employees

Pros thumbs-up

The screen flow is smooth and user-friendly.

Cons thumbs-down

There are issues with the reports and customer support response times.

Mike
Medical Practice
50+ Employees
September 2025
Great practice management software, great support
September 2025
Great practice management software, great support
Mike
Medical Practice
50+ Employees

Pros thumbs-up

It is very easy to use and the support team is prompt and helpful.

Cons thumbs-down

Effective revenue cycle management relies heavily on software functionality.

JENNIFER
Hospital & Health Care
50+ Employees
June 2025
GREAT PRODUCT!
June 2025
GREAT PRODUCT!
JENNIFER
Hospital & Health Care
50+ Employees

Pros thumbs-up

it is fantastic, extremely easy to use and navigate independently.

Cons thumbs-down

Occasionally, the software freezes or becomes unresponsive, especially if the computer needs updates.

Linda
Medical Practice
50+ Employees
June 2025
Good PM Partner
June 2025
Good PM Partner
Linda
Medical Practice
50+ Employees

Pros thumbs-up

Its incredibly user-friendly and the support team is prompt and helpful.

Cons thumbs-down

Although it may be more expensive compared to other software options.

Kristy
Hospital & Health Care
50+ Employees
March 2025
Cost effective for anesthesia practices
March 2025
Cost effective for anesthesia practices
Kristy
Hospital & Health Care
50+ Employees

Pros thumbs-up

The software is interactive and remarkably user-friendly.

Cons thumbs-down

There's a need for more specific anesthesia-based practice reporting.

Judy
Medical Practice
50+ Employees
March 2025
Good, Not Great, Practice Management Program
March 2025
Good, Not Great, Practice Management Program
Judy
Medical Practice
50+ Employees

Pros thumbs-up

Setting up new patients and updating information is a breeze. Claims submission is quick and error-free, with excellent integration and minimal errors.

Cons thumbs-down

While some features are excellent, others are not user-friendly at all. For example, the patient transaction history screens are confusing and not helpful.

Kerry
Hospital & Health Care
50+ Employees
March 2025
Practice Admin
March 2025
Practice Admin
Kerry
Hospital & Health Care
50+ Employees

Pros thumbs-up

Overall, this program is quite user-friendly and easy to work with.

Cons thumbs-down

It would be more efficient to record payments as a lump sum rather than breaking down each charge individually.

Kyle
Medical Practice
50+ Employees
March 2025
REVIEW TO MAKE PA BETTER and MORE USER FRIENDLy
March 2025
REVIEW TO MAKE PA BETTER and MORE USER FRIENDLy
Kyle
Medical Practice
50+ Employees

Pros thumbs-up

Despite some quirks, the software has been navigable over the years. However, the Cons question doesn't provide enough space to address all the issues.

Cons thumbs-down

There are several areas where users should have more options for customization. For instance, the transaction history for adjustments often repeats or shows minor variations, making it difficult to manage.

Melissa
Medical Practice
50+ Employees
March 2025
A client since 2006 - that says alot!
March 2025
A client since 2006 - that says alot!
Melissa
Medical Practice
50+ Employees

Pros thumbs-up

The ease of use and friendly upgrades are highlights. Plus, consistent specialists in customer and technical support make the experience seamless.

Cons thumbs-down

I'm seriously struggling to think of anything negative.