PulseCheck

PulseCheck Pros & Cons

PROS

CONS

  • Tailored workflows and features for emergency departments 
  • Limited customization options for a few advanced features, according to some PulseCheck reviews
  • Offers user-friendly interface for seamless navigation
  • Upgrades and updates could disrupt workflow temporarily
  • Reduces errors associated with manual documentation and data entry
  • Technical support response times may vary
  • Improves patient satisfaction through streamlined processes and reduced wait times
  • Promotes adherence to best practices and clinical guidelines

PulseCheck Features

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Appointment Management/Scheduling

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E-prescriptions

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Patient Portal

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Compliance Tracking

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Customizable Forms/Reports

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Document Management

Check

Lab Integration

Check

Online Payments

Check

Immunization And Allergy Tracking

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Mobile App

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Telemedicine

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Order Management

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Reporting And Analytics

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Billing And Invoicing

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Insurance Eligibility Verification

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Claims Management

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Inventory Management

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Referral Management

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Alerts/Notifications

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Patient Demographics

Frequently Asked Questions

Does PulseCheck offer a free trial?

No, PulseCheck does not offer a free trial.

Does PulseCheck support mobile devices?

Yes, PulseCheck supports mobile devices.

How long does it take to implement PulseCheck?

The implementation time for PulseCheck typically ranges between 6 to 9 months on average. However, this duration can vary based on your specific needs and desired deployment timeline.

How much does PulseCheck cost?

The cost of PulseCheck varies based on your emergency department’s requirements. Request a custom pricing quote today!

What level of support does PulseCheck provide?

PulseCheck provides phone and live chat support options. Moreover, the vendor has a specialized PulseCheck team dedicated to improving care experiences and assisting users in maximizing their health IT technology, ensuring they reach their full potential while taking care of their patients.

PulseCheck Reviews

Overall Rating

4 Reviews

Excellent
75%
Good
25%
Average
0%
Poor
0%
Terrible
0%
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Ronald K.
Hospital and HealthcCare
500+ Employees
June 2020
A breath of fresh air for EDs
June 2020
A breath of fresh air for EDs
Ronald K.
Hospital and HealthcCare
500+ Employees

Pros thumbs-up

Given the ever-growing complexity, skyrocketing initial and ongoing costs and the major workflow disruptions that most electronic health record systems seem to impose, I find PulseCheck ED to be an actual breath of fresh air; created by ED clinicians for ED clinicians, it avoids those pitfalls while delivering a streamlined, cost-conscious, patient- and provider-centered tool that actually supports rather than obstructs patient care. I'm also genuinely impressed by the PulseCheck ED team's skill and eagerness to adapt and customize the software to fit the unique requirements of our hospital system.

Cons thumbs-up

While I recognize that this product is specifically and skillfully built for emergency department workflows, I also see that it's still evolving when it comes to managing ED boarders and ED Observation Units, so we've encountered difficulties trying to repurpose it for inpatient care; admittedly PulseCheck ED was never intended or architected for those inpatient settings. Even with those constraints, my team and I are working closely with the PulseCheck ED developers , in lockstep , to design and introduce new features that will progressively bring the system closer to being practical for our broader needs.

Monica S.
Hospital and HealthcCare
500+ Employees
June 2020
User-friendly for ed documentation
June 2020
User-friendly for ed documentation
Monica S.
Hospital and HealthcCare
500+ Employees

Pros thumbs-up

I find PulseCheck to be very user-friendly when it comes to documenting and entering orders for patients in the ED and I appreciate how straightforward the navigation is; it genuinely improves patient flow in the emergency department, while the tracking board offers a clear visual snapshot of current activity and I also rely on the system's data collection tools and the numerous built-in reports.

Cons thumbs-up

For me it's a major limitation that PulseCheck doesn't integrate with our other systems, so I can't exchange data seamlessly across platforms and that creates extra manual work.

Rebecca M.
Medical Practice
500+ Employees
June 2020
Tracking board gives a ton of info
June 2020
Tracking board gives a ton of info
Rebecca M.
Medical Practice
500+ Employees

Pros thumbs-up

When I look at the tracking board, it delivers an enormous amount of information in one glance and I appreciate that there are extensive options to personalize the whole user experience; moreover, being able to tailor documentation templates has become incredibly helpful in our daily workflows. On top of that, I truly can't praise the application's support team enough, because they are consistently knowledgeable, efficient and friendly and after having supported numerous different software platforms myself, I recognize just how priceless that level of support is.

Cons thumbs-up

Not having a genuine MAR has been a real constraint when we have to board patients in the ED, although I underst and that a solution is currently under development; to be fair, this product was designed around core ED workflows rather than managing patients who are boarded for extended periods, which really reflects how healthcare needs are evolving.

Thomas E.
Medical Practice
51-100 Employees
June 2020
Great customer service and customization
June 2020
Great customer service and customization
Thomas E.
Medical Practice
51-100 Employees

Pros thumbs-up

From my experience, the PulseCheck team's customer service and responsiveness have made a noticeable difference, helping the program work much more effectively than it otherwise might; additionally, I appreciate that it is very customizable so I can adapt it to individual needs.

Cons thumbs-up

I've noticed some speed problems and occasional lag during use and there are a few nonintuitive behaviors that trip me up , for instance, the application may display an error if I press "Enter" instead of clicking the "Search" button , so overall I feel the program hasn't yet reached its full potential in terms of functionality.