Quest Diagnostics EHR

Quest Diagnostics EHR went through a name change, so Care360 is currently known as Quanum EHR. Quest Diagnostics provides a cloud-based EHR which is completely mobile so doctors and their patients can access it anywhere.

Quest Diagnostics is MACRA and CMS certified. It has won many awards in the previous few years. It is a pragmatic solution for many health specialties. Quanum centers around helping clinical experts manage lab testing and reports efficiently. Additionally, they have e-Prescribing and EPA features and analytics, so it is easy to pick up on trends quicker.

Quest Diagnostics EHR includes features like e-prescribing, scheduling, billing, charting, documenting, lab management, and this is only the tip of the iceberg. Many healthcare practices across the globe depend on this system to expand their effectiveness and profitability. Quanum assists healthcare professionals in improving the precision of treatment and diagnoses while expanding a practice's traffic and income.

Quanum EHR Price: Fill in the 'Get Pricing' form to get detailed pricing information.

Quest Diagnostics EHR reviews

Overall Rating

21 Reviews

Excellent
30%
Good
35%
Average
15%
Poor
5%
Terrible
15%

Jacque

Cardiac Specialist

2-10 employees

February 2020

I recommend

Pros:
The system has good software support as I am helped right away whenever need be. I upload Urine screenings I the software on a daily basis and I love that the turnaround is fast.

Cons:
We face a lot of billing issues and the billing software needs a lot of improvement.

Ayesha

Doctors united

51-200 employees

March 2019

Great value for money. Very adaptable.

Pros:
The system layout is designed to facilitate maximum ease of use. It is flexible and simple. Does not need too many steps to fulfill a task. Built-in storage for lab results which patients can access through their portals at any given time. the software is compatible with PC and phones both which allows me to get so much work done outside of the clinic as well. Would definitely recommend more physicians to use this!

Cons:
I haven’t come across anything I do not like about Care360. Best service for my practice.

Catherine

Catherine Kirchner M.D. P.A.

2-10 employees

March 2019

Care360 for Physicians

Pros:
Quest Quanum is simple and good for people who are just getting started with your first EMR system. The software interface is quite basic and easy to learn to operate considering they provide you with no further help or client support.

Cons:
There have been times when the system goes out of order and leaves you completely stranded. Causes so much trouble during clinic hours, wastes time and loss of patient data. They don’t even leave you with any offline archives' backup. Only a small window that states there’s a problem that might take them some time to resolve. Along with it, a superfluous apology. And that’s all you get from them for wasting your whole day with nothing to go on, no alternative solution but the old-fashioned paper-pen. There is no customer support whatsoever and if you want them to come on-site to help set up the system, they ask you to pay for them for their tickets and related expenses.

Ashley

Partners in Family Practice

11-50 employees

February 2019

Easy to navigate

Pros:
A simple interface with no cluttering. Data is easily accessible. No excessive clicks required. We use a plug-in bridge that helps pull out the relevant patient data from the EHR system.

Cons:
Customer service at quest diagnostics is poor. When you are connected, they keep redirecting your call to several other operators to get to the one who might help you resolve your issue. Entering information for new patients into the system is a time-consuming process because it does not bridge unless directly entered into the system.

Alex

Moffitt Cancer Center

5001-10000 employees

December 2018

Promising service with a simple layout

Pros:
The layout is so well laid out that anyone can operate the system with minimal to no prior training. Integration of the EHR with the Lab reports is very useful, requesting and receiving labs at any time is super easy for both patients and physician.

Cons:
The company offers only a limited number of functionalities. There is very little room for customization compared to other competitor products on the market. All in all, Quest diagnostics does justice to the services it does provide.

liane

Blackford dental

51-200 employees

July 2018

Quick and fast software

Pros:
Simple to access patients data and reports.

Cons:
I had no issues with the software. Pretty smooth sailing till now.

Heidi

Physician

2-10 employees

July 2018

Average service, when it works

Pros:
Easy to issue e-prescriptions. Working simple and hassle-free. But if there is an error, it messes up the whole balance and is very difficult to fix. They do not offer a lot of customization options but those that are there are helpful to a certain degree.

Cons:
Every time they overhaul or relocate a server, even at times when they don't, we have issues. We have had constrained to no access now for 2 work days. not even a read-only archive. At the point when this framework goes down, you can't get to records, prescriptions, warnings, lab reports or anything. furthermore, in the event that you have gone paperless, you are in a bad way. This previous year has been the most noticeably bad of numerous years. What's more, in the event that you don't pay more to update, you can't even continue doing MIPS or anything. The cost increases and service worsens.

Saleem

Saleem Mir,MD

2-10 employees

June 2018

Awful software

Pros:
The software is relatively cheap but there are no positive features in it. Quality comes at a price.

Cons:
The software has no back up mechanism and has inactive customer support service which ultimately affects the users productivity.

Lottie

-

2-10 employees

August 2017

Waste of money

Pros:
The Quanum quest system works quite decent when everything is fine. But that’s not lasting. It does let you document your charting notes. Good for storing patient data including charts and lab results.

Cons:
A total scam for a system. Customer service is a joke. They offer no help and are very unprofessional. They misguide you saying that you can add your own templates when you can’t. The system shuts down way too often due to maintenance issues. They use a third-party provider Kareo, for scheduling which is even worse than Care360. It never integrates with the system information regarding reports and labs. To do it manually is too much hassle.

Laurie 

Woodhaven Family Medicine

2-10 employees

August 2017

Great software, fit forall specialities

Pros:
Easy reporting, fast, user friendly and it makes my operations efficient andsmooth.

Cons:
I needed assistance from my internal IT department for risk stratification. No issues with the software and its features.

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