Qwaiting
What Is Qwaiting?
Established in Singapore in 2018, Qwaiting provides a smart queue management system with the goals of cutting down customer wait times, improving staff productivity, and ensuring a great customer experience. Designed for hospitals, labs and healthcare organizations of all sizes, the software simplifies operations by allowing patients to easily schedule appointments and track services, leading to a less stressful workflow.
Qwaiting has a strong global presence, operating in various countries with offices in the UK, USA, Dubai, and more. Notable clients who rely on Qwaiting include Ministry of Health Singapore, Raffles Medical Group, Apollo Hospitals, and Loreal.
Schedule a free Qwaiting demo to learn more about how it can improve your hospital’s queue management system.
Qwaiting Pricing
The vendor offers a 14-day free trial as well as four pricing plans, depending on your organization’ needs. Following are Qwaiting pricing plans that are available for you to select on a monthly or yearly basis:
- Starter plan for $199/month/location
- Business plan for $249/month/location
- Enterprise plan for $349/month/location
- Custom plan for $649/month/location
Contact us for a custom Qwaiting quote and get a plan custom tailored to your needs.
Disclaimer: Pricing is subject to change.
Qwaiting Integrations
Qwaiting offers a number of third-party integrations including notification services and hospital information systems. Some of the offered integration options are listed below:
- Sinch
- Plato
- Elite Plus
- Gmail
Who Is Qwaiting For?
Qwaiting caters to a number of industries and sectors that require queue management systems. These include:
- Hospitals
- Laboratories
- Pharmacies
- Clinics
Qwaiting Pricing Plans
- Standard
- Premium
- Enterprise
What’s included
(Starter Features)What’s included
(Business Features)What’s included
(Enterprise Features)What’s included
(Custom Plan Features)- Up to 5 staff members can login
- Chat and email support
- Resource Management
- Service Management
- TV Monitor Display
- Up to 250 visitors per day
- Everything in Starter plus,
- Schedule and sync bookings
- Occupancy tracking
- Analytics and reporting
- Custom design for your brand
- Personalized messages
- Internalization and localization
- Everything in Business plan plus,
- Ability to export analytics and guest data
- Phone support
- Product training
- Audit logging
- Email notification
- Geo-fencing
- White-label design
- Daily backup and recovery
- Data anonymization
- Everything in Enterprise plus,
- Zapier integration
- API access
- Data location control
- Service-level agreement
- Staff Keypad app
- Account manager
- Email, push notification and SMS for staff
Disclaimer: The pricing is subject to change.
Qwaiting Features
Appointment Management/Scheduling
E-prescriptions
Patient Portal
Compliance Tracking
Customizable Forms/Reports
Document Management
Lab Integration
Online Payments
Immunization And Allergy Tracking
Mobile App
Telemedicine
Order Management
Reporting And Analytics
Billing And Invoicing
Insurance Eligibility Verification
Claims Management
Inventory Management
Referral Management
Alerts/Notifications
Patient Demographics
