Relatient

What Is Relatient?

Overview

Relatient software is a healthcare management solution designed to streamline medical practices and improve patient engagement. The software facilitates health systems appointment scheduling and simplifies patient communication by offering email, text, and voice message options. The main features of Relatient are online registration, data capture, personalized branding, survey gathering, and tailored campaign management.

Moreover, Relatient is recognized for its excellence in the healthcare technology industry, mainly through accolades such as the KLAS Awards 2024. It also facilitates health campaigns, enabling healthcare providers to communicate preventive care messages efficiently. 

What Is Relatient Best For?

Relatient software's standout feature is its patient reporting capability. This powerful tool allows healthcare providers to access comprehensive patient interactions and engagement insights. With customizable reports, users can effortlessly track appointment attendance, communication trends, and patient feedback. Relatient's patient reporting feature offers a holistic view of patient interactions, helping healthcare professionals make data-driven decisions to enhance the overall patient experience.

Relatient Pricing

The software offers customizable pricing that can be tailored to your organization's requirements. Contact us right away for a customized Relatient cost.

Relatient Integrations

The software integrates with several third-party applications, including: 

• athenaHealth 
• Cerner EMR 
• Epic Software 
• ModMed EMR 
• Nextgen EHR Software 
• Veradigm 

How Does Relatient Work?

Here's how you can get started with the software after its successful implementation: 

• Log in with your Relatient credentials and access the dashboard 
• Create a new file by filling in the patient's details, medical history, and any necessary fields 
• Utilize the appointment scheduling tool to efficiently book patient appointments 
• Set up appointment reminders to enhance efficiency and reduce no-shows 
• Leverage the secure messaging feature to communicate with patients, send reminders, and receive responses 
• Use the billing and payment module to manage financial transactions and insurance claims 
• Collect valuable feedback and patient perspectives, and enhance your brand reputation with patient surveys and reporting 

If you still need help implementing the software, schedule a free Relatient demo to get familiar with the tool's functions. 

Who Is Relatient For?

The software caters to healthcare organizations of all sizes, including: 

• Hospitals and health systems 
• Specialty groups and practices 
• Federally Qualified Health Centers (FQHC) 

Relatient Features

• Secure Messaging And Live Chat

Relatient software offers secure messaging and live chat features that empower healthcare providers to communicate with patients confidentially and conveniently. This ensures that sensitive information is shared securely, enhancing patient trust and engagement. Healthcare professionals can provide real-time responses to patient inquiries, improving patient experience and reducing communication gaps.

• Scheduling And Appointment Reminders

The system increases healthcare access for patients, enabling them to book appointments online, enhancing convenience. Moreover, physicians can also coordinate with scheduled patients. Automated email, text, and voice reminders help improve patient scheduling and practice efficiency.

• Audit Trails

The software offers robust audit trails essential for maintaining data integrity and ensuring compliance with healthcare regulations. These trails track all activities and interactions within the system, creating a transparent and traceable record of user actions. As a result, audit trails aid in quality assurance, accountability, and data security, which are paramount in healthcare.

• Online Payments

Patients can securely make payments through the platform, simplifying the billing process. Offering convenient and secure payment options improves cash flow and enhances the patient's experience.

• eRegistration

The eRegistration feature allows patients to complete registration and intake forms online before their appointments. This saves time during in-person visits and reduces paperwork and administrative overhead. It also benefits healthcare providers and patients, streamlining administrative processes and improving the patient experience.

• Insurance & ID Collection

Healthcare providers can securely capture and store vital patient details, reducing the risk of errors and ensuring accurate billing and insurance claims. The insurance and ID collection feature is crucial for smooth and precise financial transactions in the healthcare industry, benefiting providers and patients.

Is Relatient Right For You?

If you are looking for online scheduling software with additional features to enhance patient outcomes and improve practice efficiency, Relatient could be an ideal fit. The healthcare system empowers you to stay connected with your patients, manage appointments efficiently, and streamline your schedule.

The HIPAA-compliant software ensures privacy and effectively automates administrative tasks by automating communication processes. You can tailor personalized patient reminders by considering various factors, including location, healthcare provider, and appointment type.

Still not sure whether Relatient is worth an investment? We recommend reading Relatient reviews or contacting us at (315) 215-3447. Our support team is always there to help you make an informed choice.