Healthie vs Simplepractice
Recent data reveals that four in five people in the U.S. experience signs of a mental health condition. However, there is only one provider available for every 340 individuals, leading to growing gaps in care. On top of that, the national average wait time for a behavioral health appointment is 48 days, making timely access to care a widespread challenge. These numbers highlight the urgent need for providers to adopt tools that help them operate more efficiently, manage patient loads, and reduce delays in care.
To close these gaps, many providers are turning to practice management systems. Healthie and SimplePractice are two popular practice management systems designed to support behavioral health and wellness practices. Both offer a range of tools to deliver modern, high-quality care, but how do you decide which one is the right fit for your practice?
In this Healthie vs SimplePractice comparison, we will explore their features, pricing, and user reviews to help you make an informed decision.
Head-On Comparison
Healthie software is a cloud-based, AI-native platform designed for behavioral health, wellness, and virtual-first care delivery. It combines practice management, electronic health records, and patient engagement features to support providers across intake, scheduling, charting, billing, and follow-up care. Its modular and flexible design allows practices to customize workflows, expand services, and scale operations as they grow. The platform is trusted by over 36,000 providers and meets the highest certification standards for data security and privacy in healthcare.
SimplePractice is a cloud-based practice management software designed for behavioral health, speech-language pathology, occupational therapy, and psychiatry practices. It combines scheduling, billing, AI-powered notetaking, telehealth, and client engagement tools into one streamlined platform. Providers can reduce administrative tasks, track client progress, and deliver consistent, high-quality care.
Healthie Vs SimplePractice: At A Glance
Feature | Healthie | SimplePractice |
|---|---|---|
Messaging | ✓ | ✓ |
AI Capabilities | ✓ | ✓ |
Telehealth | ✓ | ✓ |
Group Appointments | ✓ | ✓ |
Scheduling | ✓ | ✓ |
Wiley Treatment Planners | ✗ | ✓ |
Billing | ✓ | ✓ |
Reporting And Analytics | ✓ | ✓ |
Pros And Cons
Healthie | SimplePractice |
|---|---|
Pros | Pros |
Customizable intake and charting forms | Built-in insurance billing support |
Supports group and one-on-one calls | Calendar syncs with personal apps |
Food and exercise journaling available | Includes integrated treatment planne |
Built-in client communication tools | Feedback-driven feature updates |
Easy onboarding and setup process | Supports client intake questionnaires |
Cons | Cons |
Help section feels overwhelming | Invoices lack customization options |
No duration option for workouts | Client portal has limited features |
Occasional telehealth call disruptions | No automatic display of medications |
Side-By-Side Comparison
Healthie and SimplePractice are two widely used software platforms for managing mental health and wellness practices. This side-by-side comparison breaks down their core features to help you choose the right system for your workflow and client care priorities.
Telehealth
Healthie offers a fully integrated, HIPAA-compliant telehealth solution that allows providers to launch secure video sessions from any device. During a session, clinicians can view client metrics, chart notes, and forms without leaving the video screen.
Healthie also supports group webinars through a ‘Zoom’ integration, which can be used for care delivery or marketing programs. All sessions are end-to-end encrypted and embedded directly into the platform for a seamless experience.
SimplePractice offers a HIPAA-compliant telehealth platform designed with usability and session control in mind. Providers can launch sessions directly from the calendar and use tools like a ‘Digital Whiteboard,’ ‘Virtual Waiting Room,’ secure in-session chat, and ‘Screen Sharing.’
The platform also includes advanced features such as blurred backgrounds, built-in timers, and automated reminders to enhance privacy and keep sessions on track. In addition, it supports group sessions with up to 15 clients and automatically generates billing documents and progress notes for each participant.
Winner: SimplePractice wins for offering a more advanced telehealth experience with enhanced session control tools and built-in support for documentation and group visits.
Scheduling
Healthie comes with a flexible scheduling system that supports both solo and group practices. Clients can self-book appointments through the ‘Patient Portal’ or website, while the platform sends automated reminders to help reduce no-shows. The calendar is built to scale with growing practices, supporting multiple providers, appointment types, and locations.
Healthie also supports two-way calendar sync with ‘Google,’ ‘iCal,’ and ‘Outlook,’ and integrates scheduling directly into intake, charting, and billing workflows for smoother operations.
SimplePractice offers an advanced scheduling software system that allows providers to set availability, manage multiple calendars, and automate unlimited text and email reminders from a unified interface. The platform includes tools like ‘Color-coded Appointments,’ ‘Calendar Filters,’ ‘Out-of-office Blocks,’ and a ‘Client Waitlist’ to simplify daily scheduling tasks and manage caseloads effectively.
Clients can request appointments online, confirm or cancel sessions via text, and sync all scheduled appointments with ‘Google,’ ‘iCal,’ or ‘Outlook.’ All scheduling features are HIPAA-compliant and designed to support both solo and group practice workflows.
Winner: SimplePractice stands out with its comprehensive suite of scheduling tools that give providers greater control over availability, reminders, and caseload management.
Messaging
Healthie provides a secure, HIPAA-compliant messaging system that supports both patient and internal team communication. Clinicians can send and receive messages from any device, including desktop and mobile app. The platform also enables providers to automate welcome messages, schedule touchpoints, and send bulk messages to all clients.
It also centralizes communication within the same platform where clinical and administrative data is managed, reducing the need for third-party tools or scattered email threads.
SimplePractice also offers a secure messaging experience that protects client privacy through encrypted, HIPAA-compliant channels. Healthcare professionals can schedule sessions, send progress notes, set automated out-of-office replies, and message clients directly through the ‘Client Portal’ on both desktop and mobile devices. The platform also supports group announcements, allowing providers to send practice-wide updates or newsletters with ease.
Winner: Healthie takes the lead with its centralized messaging system that unifies client and team communication within one secure platform.
Billing And Insurance
Healthie offers an integrated billing system that covers both out-of-pocket and insurance-based payments. Clients can securely store payment details, including HSA/FSA cards, and make payments for single sessions, subscriptions, or packages, all without requiring a third-party processor. For insurance workflows, Healthie automatically generates ‘CMS-1500’ forms post-appointment and allows users to submit claims electronically. It also supports real-time eligibility checks and tracks claim status within the platform, helping practices manage all billing tasks in one place with minimal manual work.
SimplePractice includes powerful tools designed for billing and insurance management. It supports automated payments through ‘AutoPay,’ HIPAA-compliant credit card processing, and secure storage of client payment details. Clients can pay using credit cards, debit cards, FSA and HSA cards, or ‘Link.’
The platform also allows providers to apply payments to specific sessions and generate and manage invoices, superbills, and ‘CMS‑1500’ forms with ease. Additionally, providers can create, submit, track, and reconcile claims directly within the system, verify client eligibility with most payers, and automate insurance accounting using integrated payment reports (ERAs).
Winner: It is a draw, as both Healthie and SimplePractice deliver comprehensive billing and insurance features that streamline payments, simplify claims, and reduce administrative work.
Clinical Documentation
Healthie offers a flexible and modern documentation experience designed to support a variety of care models. Its standout feature, ‘AI Scribe,’ is built directly into the charting interface and automatically drafts notes based on provider-patient interactions. The platform also supports smart charting with quick-access fields and enables group charting for multiple patients at once.
Overall, Healthie helps reduce documentation time through secure, mobile-friendly access and customizable templates.
SimplePractice delivers a comprehensive set of documentation tools tailored specifically for therapists. It includes a rich library of customizable intake forms, treatment plans, and assessments, as well as the ‘AI Note Taker’ for automated speech-to-text documentation.
Clinicians can streamline workflows using snippets for quick note entry, track progress with built-in measurement tools, and access ‘Wiley Treatment Planners®’ with over 1,000 goals and objectives. The platform also supports auto-coding for diagnoses and enables side-by-side record comparisons for easier clinical review.
Winner: SimplePractice edges ahead with its specialized templates, coding automation, and integrated treatment planning tools that support clinical decision-making for therapists.
Pricing Comparison
Healthie offers four monthly subscription plans to meet the needs of solo providers, group practices, and larger organizations. The ‘Essentials’ plan starts at $49/month for individual clinicians, while the ‘Plus’ plan is priced at $129/month and is designed for growing practices. For clinician-owned group practices, the ‘Group’ plan starts at $149+/month and includes more advanced features. Enterprise-level organizations can opt for a custom-priced solution. A 14-day free trial is available for the ‘Plus’ plan.
SimplePractice also provides three subscription tiers. The ‘Starter’ plan begins at $49/month, followed by the ‘Essential’ plan at $79/month, and the ‘Plus’ plan at $99/month. All plans include core features, with optional add-ons available to customize the platform. A 30-day free trial is also available to help practices explore the platform.
Disclaimer: The pricing is subject to change.
What Users Have To Say
We analyzed verified user reviews for both Healthie and SimplePractice to understand what providers like most and where the platforms could improve. Here’s what we found:
Healthie is often praised for bringing everything into one secure platform. Providers appreciate the fact that they can manage appointments, lab results, client communication, and video sessions from a single dashboard. Many users highlight the easy onboarding process, the ability to build custom forms and programs, and the convenience of HIPAA-compliant messaging between sessions. Several also appreciate the support team’s responsiveness and commitment to helping practices succeed.
On the downside, a few users mention that food tracking can be slow and difficult to use. Others feel that the group chat feature is limited and would prefer a more interactive discussion board to support community engagement.
SimplePractice gets strong reviews for its user-friendly design and customizable workflows. Providers say they like how easy it is to build their own forms, manage telehealth sessions, and handle billing in one place. The platform’s integration with Wiley Treatment Planners and features like progress tracking and auto-coding also help save time. Users note that the company is open to feedback and regularly rolls out new features based on suggestions.
However, some users report that clients are unable to make partial payments through the portal and that setting appointment times can feel a bit difficult.
Final Take: What’s The Best Fit For Your Workflow?
Both Healthie and Simple Practice bring valuable tools to the table, helping therapists streamline care, manage billing, and stay connected with clients. However, each platform is designed with slightly different priorities in mind.
Healthie is a better fit for wellness and nutrition professionals looking for an all-in-one platform that combines scheduling, charting, secure messaging, and customizable programs. On the other hand, SimplePractice is ideal for mental health providers who need strong therapy-focused features, customizable notes, and integrated treatment planning tools.
Ultimately, your decision will come down to your specific practice model, specialty, and documentation needs. Still exploring your options? Read our guide to popular EMR/EHRs for therapists to compare top platforms and find the right fit.
