SimplePractice vs. TherapyNotes (2026)

TherapyNotes

TherapyNotes is an electronic health record (EHR) solution specifically designed for behavioral health professionals, ensuring HIPAA compliance.

Psychologists, therapists, psychiatrists, and social workers, along with their administrative personnel, can utilize this solution to digitize operational tasks and reduce paperwork.

The software streamlines patient records and medication management, appointment scheduling, telehealth options, video conferencing, insurance billing, and more.

It offers an efficient and streamlined solution for clinical operations.

How Much Does TherapyNotes Cost?

TherapyNotes offers various pricing plans to cater to different types of practices and organizations. Here is the most up-to-date pricing information:

Standard Subscriptions

• Solo: $59/month for a single user.
• Group: $69/month for the first clinician, $40/month per additional clinician, and unlimited non-clinical users.
• Enterprise: Same rates as the Group plan but requires at least 30 users and includes a designated account manager.

Add-Ons and Other Fees

• Credit Card Processing: 2.9% plus $0.30 per transaction.
• Insurance Claims: $0.14 per electronic claim, $1 per mailed paper claim.
• Real-Time Eligibility Checks: $0.14 each.
• SMS and Phone Appointment Reminders: $0.14 each.
• Electronic Prescriptions: $65/month per prescriber.
• Merit-Based Incentive Payment System (MIPS) Reporting: $359 annually, per practitioner.

Education Subscriptions

• Mental Health Training Clinic: Custom pricing for university or other mental health training clinics.
• In the Classroom: Free for creating simulated practices in a classroom setting.

Storage

• Secure Storage Option: $9/month for the first user and $3/month per additional user for accessing existing records and billing history.

TherapyNotes Features

With pricing aside, let’s now compare the functionalities of TherapyNotes and SimplePractice. By the end of this section, you’ll have a fair idea if either software can meet your requirements.

EMR, Plans, And Notes

TherapyNotes lacks customization options for its note-taking feature but its comprehensive EMR features more than make up for It. It provides drop-down ICD-10 codes for your convenience along with customizable notes for your patients. Both EMR solutions provide time-saving features like drop-down ICD-10 codes and autofill text fields.

Telehealth 

Both Although the design may seem simplistic to some, TherapNotes telehealth is ever reliable and with HIPAA Compliance being an important distinction, safeguards the medical records of you and your patients very efficiently.

There are no extra costs associated with the telehealth features, making It a very attractive option for those clinics that have just started off.

Billing & Invoicing

TherapyNotes both provide extensive billing and invoicing functionalities. These systems effectively assist in managing payor billing and claims, while also offering credit card support for your practice.

Furthermore, they offer convenient features such as the ability to upload billing information and access common services, ensuring smooth operations. Moreover, both systems allow you to easily request coverage reports and ERAs.

Appointment Scheduling

TherapyNotes charges a fee of $0.14 for each voice and text reminder sent. Additionally, TherapyNotes’ client portal does not allow clients to create or reschedule appointments, whereas SimplePractice’s client portal encompasses these functionalities.

Patient Portal

Although a relatively simple Patient Portal to SimplePractice, TherapyNotes provides all the features that you could possibly ask for when It comes to client care. 

Clients can securely access their records, request appointments, and complete intake forms making it a very patient friendly option.

Comparison Between SimplePractice And TherapyNotes: Use Cases

Now that you’re familiar with the primary features of SimplePractice and TherapyNotes, time to assess how they match up against one another in terms of user experience…

User-Friendliness/Ease Of Use

An efficient software application should be equipped with a variety of features that allow users to fully utilize its capabilities. Nevertheless, having a user-friendly interface that is easy to navigate is equally important.

SimplePractice and TherapyNotes serve as examples of user-friendly software, although SimplePractice has a slight advantage due to its more intuitive key user flows.

Our research uncovered that SimplePractice software had significantly fewer instances where users might experience confusion. Conversely, users may encounter obstacles or need to go through additional steps to access notes features in TherapyNotes.

Compliance Mechanisms

As a therapist, ensuring compliance with HIPAA regulations and safeguarding patient data is of utmost importance.

 SimplePractice is dedicated to maintaining HIPAA compliance and offers various tools to support your adherence to privacy and security requirements.

These tools include secure messaging, electronic insurance claims submission, and customizable client consent forms, all designed to help you fulfill your regulatory obligations.

TherapyNotes also prioritizes compliance with HIPAA regulations and provides secure storage and transmission of patient data. They have implemented safeguards such as automatic logouts, audit logs, and encryption to safeguard sensitive information.

Moreover, TherapyNotes allows you to customize security settings, enabling you to configure access levels for your staff as needed.

Customer Support

Reliable customer support is crucial for any software system, particularly when you face problems or require assistance. SimplePractice provides outstanding customer support through phone, email, and live chat.

Their support team is prompt, well-informed, and prepared to assist you in overcoming any obstacles. Additionally, they offer a wide range of resources, including video tutorials, webinars, and an online community forum.

TherapyNotes similarly offers responsive customer support via phone and email. They possess a comprehensive knowledge base with informative articles and video tutorials.

However, a few users have mentioned experiencing slightly longer response times during peak periods.

Data Security

Ensuring the security of your practice’s data is of the utmost importance. SimplePractice prioritizes data security and utilizes industry-standard measures to protect your information.

They employ data encryption, perform regular data backups, and utilize secure servers hosted in SOC 2 Type II compliant data centers. SimplePractice also conducts routine security audits and vulnerability assessments to identify and address potential risks.

TherapyNotes also takes data security seriously. They utilize SSL encryption to secure data transmission and implement regular backups to safeguard against data loss.

Additionally, TherapyNotes undergoes third-party audits to ensure compliance with HIPAA regulations and maintains stringent physical and logical access controls to protect your practice’s data.

SimplePractice Vs TherapyNotes: Community Pulse

SimplePractice has an active and thriving user community. Its popularity among therapists, counselors, and mental health professionals has contributed to the growth of its user base.

The software provides an online community forum where users can connect, ask questions, share tips, and engage in discussions.

The SimplePractice community forum is a valuable resource for users seeking advice, sharing experiences, and learning from one another.

It allows practitioners to tap into the collective wisdom of fellow users and gain insights into optimizing their practice management.

On the other hand, TherapyNotes also fosters a software community, although it may not be as extensive as SimplePractice’s.

TherapyNotes users have access to a dedicated support team for assistance with software-related inquiries. Although lacking a community forum like SimplePractice, their customer support team is known for being responsive and helpful.

Moreover, TherapyNotes offers webinars and training sessions to help users make the most of their software.

These resources enable users to stay updated on new features, learn time-saving tips, and connect with other practitioners during live training sessions.

The Outcome

This guide provides a comparison of the notable features of SimplePractice and TherapyNotes, offering insight into the pros and cons of each system.

It aims to help you evaluate which one suits your practice’s specific needs, particularly in addressing operational bottlenecks encountered by your clinical and non-clinical staff daily. For a thorough assessment and determination of the best solution, please refer to the use case comparison section.

We believe that this article offers sufficient information for you to make an informed decision.

We highly value feedback from our readers, so please feel free to share your thoughts in the comments section.

We also welcome suggestions for improvement, so please continue to provide them. Until our next update, take care and stay well!

Call us at (315) 215-3447 for SimplePractice and TherapyNotes and let us guide you to find the perfect fit for your specific needs.